Follow up review on Wizebets . Still proving to be a fair honest casino I'm still playing on their sire. Have also had a few fair wins unfortunately I stupidly didn't withdraw when u should h... See more
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See what reviewers are saying
Mu vip manage Ryan is super helpfull amazing person. Explain everything what i dont know. Very presonal look to every player. Keep doing, bevause your manager is big side of that u will come back or n... See more
Company replied
I've enjoyed playing at Wizebets. First of all their interface is very user friendly and they have most of my favorite game providers. But what stands out the most for me is the fact that for some rea... See more
Company replied
This website isn't what it used to be. You used to get your money deposited within two days. If you win money now, you have to beg for it. I've been waiting a month for €500. I keep getting told,... See more
Company replied
Company details
Written by the company
Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. Wizebets's Customer Support Team consists of highly qualified professionals who will be happy to assist in solving any issues or questions you may have when using our services. The goal of our support team is to make your visit at Wizebets.com as comfortable and enjoyable as possible. You can contact us via Live Chat or by writing an email to support@wizebets.com.
Contact info
3.6
Average
576 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 2 weeks
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Good and fair casino
Wizebets is in mine opinion the only casino with the best VIP service (fast response and always polite) and also with a lot of games. Playing since 2023 just at this casino because in mine opinion fair with all. Thanks Jonathan/Markus for your support when is needed.
September 4, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
We appreciate you taking the time to share your thoughts about our casino!
Thank you for your praise for our VIP department. Our VIP experts always go the extra mile to assist our players and provide them with an unforgettable service experience.
Don't forget that you can also contact your VIP manager for any questions you may have. He is always ready to help!
Dont trust fake reviews rtp is bs…
Dont trust fake reviews rtp is bs contwcted pragmatic and they also said they can cover their slots but manipulate rtp and they do it alot herw.
September 4, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for sharing your concerns. We take your feedback seriously. Our team ensures fair play and abides by all industry standards.
If you have any specific issues or questions, please don't hesitate to contact our support team, and we'll be happy to assist you.
Kind regards,
Wizebets Casino
Reply from Wizebets Casino
Hello Bram,
Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our website and customer service. Providing a seamless and enjoyable gaming experience is our top priority, and we're delighted to know that you appreciate our efforts.
If you have any questions, need assistance, or have any feedback to share, please don't hesitate to reach out to our customer service team. We're here to assist you and ensure that you continue to enjoy your time with us.
Once again, thank you for your positive feedback, and we look forward to providing you with more great experiences in the future.
Best regards,
Wizebets Casino
Reply from Wizebets Casino
Hello Lau,
Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our casino and found our staff to be friendly. Providing top-notch customer service is a priority for us, and we're delighted to know that you appreciate it.
If you have any more feedback or suggestions on how we can further improve your gaming experience, please feel free to share. We're here to ensure you have an enjoyable time while playing at our casino.
Thanks for choosing us, and we look forward to welcoming you back for more fun and entertainment!
Best regards,
Wizebets Casino
I lost a lot of money because this…
I lost a lot of money because this casino IS NOT STABLE, only bugs ! whe you win you're not credited !!! Moreover, impossible to cash out any winnings. They do not pay out, when you deliver documents they ignore you.
DO NOT PLAY IN THIS CASINO ! Good reviews are fake.
September 2, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We appreciate your feedback, and we're genuinely sorry to hear about the issues you've encountered while playing at our casino. Your experience does not align with the high standards of service and fairness that we strive to provide to all our players.
We would like to investigate this matter further and resolve any outstanding concerns you have. Kindly provide us with your username or any relevant details so that we can identify your account and take the necessary actions to address your issues promptly.
Please rest assured that we take player feedback seriously, and we are committed to ensuring a fair and enjoyable gaming experience for all our users. We apologize for any inconvenience you've faced and thank you for bringing this to our attention.
Sincerely,
Wizebets Casino
All good everything fine
August 29, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for taking the time to share your positive feedback with us!
We're thrilled to hear that everything is going well for you at Wizebets. Your satisfaction is essential to us, and we're delighted to know that you're having a great experience.
If you ever have any questions, need assistance, or have suggestions for how we can make your experience even better, please don't hesitate to reach out. We're here to ensure that your time at our casino remains enjoyable and hassle-free.
Thank you once again for choosing Wizebets, and we look forward to providing you with more excellent gaming experiences in the future.
Best regards,
Wizebets Casino
This casino doesn’t want to pay money
This casino doesn’t want to pay money. I have won and uploaded every single document they wanted from me, but the keep declining and telling me to upload!!!
September 1, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
We're sorry to hear about the challenges you've faced with your withdrawal request. Please accept our sincerest apologies for any inconvenience this may have caused.
At Wizebets, we take the verification process seriously to ensure a secure and fair gaming environment for all our players. Sometimes, verification can take time due to additional checks and documentation requirements.
We kindly ask for your patience and understanding during this process. Our support team is here to assist you, so if you have any questions or need guidance on how to proceed, please don't hesitate to reach out to them. They'll work diligently to resolve any issues and help you complete the withdrawal process successfully.
Best regards,
Wizebets Casino
Impossible to cash out any winnings
Impossible to cash out any winnings. They keep finding Reasons to not have to pay out. When you deliver documents they ignore you.
DONT PLAY HERE!!!
August 27, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We appreciate you taking the time to share your experience with our casino. We're truly sorry to hear about the difficulties you've encountered regarding cashing out your winnings. We understand the frustration that can arise from such situations, and we apologize for any inconvenience you've faced.
We apologize if there have been delays in processing your documents. This is certainly not the level of service we strive to offer. Rest assured, we are actively working to address these challenges and provide a more satisfactory experience for you.
Your feedback is invaluable to us, and we appreciate your honesty in sharing your concerns. If you would be open to discussing your situation further or providing additional details, we'd welcome the opportunity to make things right.
Please accept our sincerest apologies for any inconvenience caused. We genuinely care about your experience and will take the necessary steps to improve. Thank you for bringing this matter to our attention.
Best regards,
Wizebets Casino
I got goid assistent vio top
August 25, 2023
Unprompted review
Reply from Wizebets Casino
Hello Mustafa,
We appreciate your feedback and are thrilled to learn that you had a positive experience with our casino.
It's wonderful to hear that our assistance was top-notch and met your expectations. Our team works hard to ensure that players like you receive the best support possible.
If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We're here to make your time at our casino as enjoyable and smooth as possible.
Thank you for choosing us as your casino of choice, and we look forward to providing you with more great experiences ahead!
Best regards,
Wizebets Casino
Deposit delays
I experiance a big delay when transfers are made direct from revolut to wizebets. During daytime mostly quick but like after 17:00 it Comes in the Day after
August 21, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for taking the time to share your feedback about your experience with deposits at Wizebets.
We're sorry to hear that you've been experiencing delays when making transfers from Revolut to our casino. We understand how important it is for deposits to be processed promptly, and we apologize for any inconvenience caused by the delay, especially during specific times of the day.
Please rest assured that we are constantly working to improve our processes and provide a seamless experience for all our players. Your feedback is invaluable to us as it helps us identify areas that require attention.
If you have any further concerns or questions regarding deposits or any other aspect of your gaming experience, please don't hesitate to reach out to our customer support team. We're here to assist you and ensure that your time with us is as enjoyable and smooth as possible.
Thank you once again for your feedback and for being a part of the Wizebets community.
Best regards,
Wizebets Casino
Casino with many best bonus and pay…
Casino with many best bonus and pay system with all option. Support answer really fast and help with everythink. In my opinion they have everythink what Casino should have.
August 20, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for taking the time to share your thoughts about our casino. We are delighted to hear that you've had a positive experience with us.
Our team is dedicated to providing a seamless and enjoyable gaming environment for our players. We understand the importance of bonuses and payment options, and we're glad to know that you find our offerings to be satisfactory. Our customer support team is always ready to assist you with any inquiries or issues you may have, and we're thrilled to hear that their responsiveness has been impressive.
Your kind words about our casino and services motivate us to continuously improve and provide the best possible experience for our players. We are grateful for your support and look forward to providing you with more exciting games, bonuses, and top-notch customer service in the future.
Best regards,
Wizebets Casino
Reply from Wizebets Casino
Hello there,
Thank you for sharing your thoughts about our casino. We value your feedback and concerns.
We understand that the world of online casinos can sometimes raise suspicions. We want to assure you that our casino are designed to provide added value to your gaming experience and give you a chance to explore more of our games.
If you ever have any questions or doubts, our customer support team is here to provide assistance and clarity. We believe in transparency and fair play, and we're committed to offering an authentic and enjoyable casino experience.
Thank you for choosing our casino, and we hope to continue providing you with a positive and exciting environment for your gaming adventures.
Best regards,
Wizebets Casino
Good
Good bonus and.free spins packets and. And 24 hours be there for jou!
August 20, 2023
Unprompted review
Reply from Wizebets Casino
Hello John,
Thank you for sharing your positive experience with us at Wizebets. We're delighted to hear that you're enjoying our bonus offers and free spins packages. We believe in providing exciting rewards to enhance your gaming journey.
It's also great to know that our 24-hour customer support is meeting your expectations. We strive to be available whenever you need assistance, ensuring a seamless and enjoyable experience for our players.
If there's anything else we can do to make your time with us even better, please don't hesitate to let us know. We're here to provide you with top-notch entertainment and support.
Thank you for being a part of Wizebets, and we look forward to continuing to exceed your expectations.
Best regards,
Wizebets Casino
I like the wizebets company because the…
I like the wizebets company because the deposits and withdrawals happen very quickly without any hitches, only you can get winnings very rarely
August 19, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for taking the time to share your thoughts about Wizebets Casino.
We're thrilled to hear that you appreciate our efficient deposit and withdrawal processes. Providing a seamless and hassle-free experience is one of our top priorities. We understand that winning can sometimes be a matter of luck, and we're sorry to hear that you've encountered challenges in that regard.
If you have any suggestions or feedback on how we can enhance your overall experience, please don't hesitate to reach out. Your insights are invaluable to us as we strive to provide the best possible service to our players.
Thank you for choosing Wizebets, and we hope to continue offering you top-notch gaming entertainment in the future.
Best regards,
Wizebets Casino
Worst Casino i ever play on.
Worst Casino i ever play on.
Do not deposit money here ! Trust me!
Full of bugs also
August 17, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We're truly sorry to hear about your disappointing experience at our casino. Your feedback is essential to us, and we apologize for any inconvenience you've encountered during your time with us.
We take all concerns seriously, and we would appreciate the opportunity to address the issues you've faced. Our aim is to provide a seamless and enjoyable gaming environment for all players. If you could provide us with more details about the specific problems you encountered, we would be grateful. This will help us identify and rectify any issues promptly.
Please know that we value your feedback, and we're committed to improving our services and ensuring that every player has a positive experience. If you would be willing to give us another chance, we'd be more than happy to assist you and make your next experience with us a better one.
Thank you for sharing your thoughts, and we hope to have the chance to turn your opinion around in the future.
Best regards,
Wizebets Casino
Great site with good support and fast…
Great site with good support and fast payout
August 19, 2023
Unprompted review
Reply from Wizebets Casino
Dear Floris,
Thank you for your positive feedback regarding your experience at our casino. We're delighted to hear that you've had a great time on our site.
Our team strives to provide exceptional support to our players, and we're glad that you found our customer service to be helpful. We understand the importance of efficient and timely payouts, and we're committed to ensuring that our players receive their winnings as quickly as possible.
Should you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for choosing us, and we look forward to having you back at our casino!
Best regards,
Wizebets Casino
My favorite casino
My favorite casino. A large selection of payment methods - fast payouts!!
great selection of games and helpful staff. I recommend!
August 19, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your wonderful feedback about our casino! We're thrilled to hear that we've become your favorite casino.
Our team takes pride in offering a wide variety of payment methods to make your experience as convenient as possible. We understand that fast payouts are crucial, and we're delighted that you've noticed our efforts in this regard.
It's fantastic to know that our game selection has resonated with you. We continuously work to provide an exciting range of games to suit all preferences and interests.
We're also glad to hear that our staff has been helpful in making your experience smooth and enjoyable. If you ever have any questions or need assistance, please don't hesitate to reach out.
Thank you for your recommendation! We're honored to have you as part of the Wizebets community. We're committed to maintaining the high standards that have earned your trust.
Looking forward to providing you with more great gaming moments ahead!
Best regards,
Wizebets Casino
Variety of games
July 20, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
We greatly appreciate your positive feedback about our casino! It's wonderful to hear that you're enjoying the variety of games we offer.
At Wizebets Casino, we strive to provide our players with an extensive collection of games to cater to different preferences and interests. We believe that having a diverse range of options ensures that everyone can find something they enjoy.
Your satisfaction is our top priority, and we're thrilled that our game selection has contributed to your positive experience. If you have any further thoughts or suggestions, please don't hesitate to let us know. We're here to make your time with us as enjoyable as possible.
Thank you for choosing us as your casino of choice. We look forward to continuing to provide you with an exciting and engaging gaming environment.
Best regards,
Wizebets Casino
Nice site for play slots
August 18, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your feedback on our casino! We're glad to hear that you're enjoying our site and the slot games we offer.
Slots are indeed a popular choice among players, and we're committed to providing a diverse and exciting selection to keep you entertained.
If you have any suggestions or if there's anything specific you'd like to see in terms of games or features, please don't hesitate to share your thoughts with us. Your input helps us improve and tailor our offerings to meet the preferences of our players.
Thank you for choosing our casino for your gaming entertainment. We look forward to continuing to provide you with a great experience.
Best regards,
Wizebets Casino
love how fast the personal help…
love how fast the personal help response is
August 4, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
We're thrilled that you're enjoying our quick and attentive customer support!
Providing timely assistance is a priority for us, as we want to ensure that your experience is smooth and enjoyable. Our team is dedicated to promptly addressing your inquiries and providing the help you need.
Thank you for your positive feedback, and we're here to assist you whenever you need us!
Kind regards,
Wizebets Casino
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