The delivery was prompt, and all requested items were delivered. The only thing I would like to mention is the invoices were sent with the delivery note instead of sending the invoices to e by emai... See more
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Lucy Thomas, our account manager is kind, friendly and efficient. She always goes above and beyond to help us with our order, source supply for us and give us the best price. Overall, WMS has a very c... See more
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Williams Medical Supplies provides a superb online service. I have now used the company twice and both times my order has been dealt with quickly and efficiently. Special mention for Julie S in the sa... See more
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I made an stock keeping error and needed the product by monday. The sales person I spoke to - unfortunately cannot remember her name - was so incredibly helpful, expedited my request and was very kind... See more
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Company details
- Medical Supply Store
- Diabetes Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Supplier
- Pharmaceutical Products Wholesaler
About Williams Medical
Written by the company
Williams Medical Supplies is the UK's leading supplier of medical disposables, equipment, pharmaceuticals, family planning products and medical services to the Primary Care market. Shop Online for our full range.
Welcome to Williams Medical…
As UK Healthcare’s leading supplier of medical goods and services, Williams is the number one destination for GP Surgeries, Commissioning Groups, GP Federations and Corporate Healthcare Providers.Combining exceptional customer service with great value pricing, Williams provide the market’s widest range of medical equipment, disposables, and pharmaceuticals. In addition, a fully comprehensive range of value-added support is also offered, including an ever popular equipment Test & Calibration service which is uniquely approved and accredited by leading manufacturers such as Welch Allyn, seca, Omron, Keeler, Vyaire and many more.
Giving you more…
Think of Williams as an extension of your team; making it easy for you to get exactly what you want, when you need it.From friendly and knowledgeable sales staff, through to same-day despatch on stock line orders and up to 60 days credit, everything Williams do is designed to give you more… more value, more service, more support, more time to focus on your priorities.
Experience for yourself…
Thousands of GP practices and valued customers trust Williams with their supplies each day.Begin your journey with Williams today at wms.co.uk or call 01685 846666.
Contact info
Craiglas House, The Maerdy Industrial Estate North, NP22 5PY, Rhymney, United Kingdom
- 01685 846666
- sales@wms.co.uk
- www.wms.co.uk
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Williams Medical
Hi Alisan,
Thank you for your kind feedback! We’re pleased to hear you found our website easy to use and that your order arrived quickly.
Providing a reliable and efficient service is really important to us. We truly appreciate your support and look forward to assisting you again.
Speedy processing
Order was processed and despatched quickly. It was easy to navigate the website to order and items received only a couple of days after ordering
March 25, 2026
Unprompted review
Reply from Williams Medical
Hi Don,
Thank you for your lovely review! We’re really pleased to hear your order arrived quickly and that you had a smooth experience using our website. We appreciate your support and hope to help you again soon.
They do deliver, you just have to be patient
Bought a Coaguchek power supply on the 15th of March 2026 and got delivered on 4th of April 2026.
The company need to improve its Customer Service
March 15, 2026
Unprompted review
Reply from Williams Medical
Hi David,
We’re really sorry to hear about your experience and understand how concerning the delay must have been.
Having looked into this for you, our records show that your order was delivered and signed for by you on 4th April. We appreciate that the lack of communication beforehand may have caused unnecessary worry, and we sincerely apologise for that.
This level of service isn’t up to our usual standards. We hope you’ll consider ordering with us again and have a much better experience. We would like to thank you for your patience and understanding.
Great prices first class service too!
Great prices and very quickly dispatched and delivered. Definitely a good company to deal with.
January 29, 2026
Unprompted review
Reply from Williams Medical
Thank you very much for your kind review Steve. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
Quick delivery very helpful over the…
Quick delivery very helpful over the phone
January 13, 2026
Unprompted review
Reply from Williams Medical
Thank you for your review Ian. We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies.
I have used Williams Medical for years
I have used Williams Medical for years. They always provide an excellent service.
February 20, 2026
Unprompted review
Reply from Williams Medical
We truly appreciate your thoughtful words. It's wonderful to hear that our team met your expectations – delivering professional, knowledgeable service is always our top priority. Thank you for taking the time to share your experience.
Best ever im tel lor all me friend
Best ever im tel lor all me friend
February 20, 2026
Unprompted review
Reply from Williams Medical
Thank you very much for your kind review Maricica. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
As good as it gets!
Williams Medical Supplies provides a superb online service. I have now used the company twice and both times my order has been dealt with quickly and efficiently. Special mention for Julie S in the sales department for her help.
January 8, 2026
Unprompted review
Reply from Williams Medical
Your kind feedback means a great deal to us Michael. We aim to offer a personalised, dependable experience to every customer, and we’re thrilled to hear this was reflected in your interaction with our team. Thank you for sharing your experience.
Reply from Williams Medical
Thank you very much for your kind review David. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
Poor customer service.
December 22, 2025
Unprompted review
Reply from Williams Medical
Thank you for bringing this to our attention Dave. We're very sorry to hear that your experience was not up to the standard we aim to deliver. We take all feedback seriously and are committed to addressing your concerns. We’d appreciate the opportunity to assist you further.
Purchase of tooted forceps
Easy to navigate the website.
Easy to order.
Next day delivery.
Product good quality.
November 14, 2025
Unprompted review
Reply from Williams Medical
Thank you very much for your kind review Tracey. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
Delivered really quickly and packaged…
Delivered really quickly and packaged well.
November 6, 2025
Unprompted review
Reply from Williams Medical
Thank you for your review Stephen. We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies
I bought a nebuliser
I bought a nebuliser. I placed the Oder on the web site and payed a very easy system. I got a confirmation mail. And receipt and the nebuliser arrived 25 hours later. Amazing service many thanks
November 5, 2025
Unprompted review
Reply from Williams Medical
Thank you for your review Sonar. We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies.
Impressed.
Easy to get around the site . Great prices and the delivery was very fast. Very impressed, definitely use again .
October 15, 2025
Unprompted review
Reply from Williams Medical
Thank you for your review Lynne. We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies.
Great packaging
Unusually, courier took three attempts at delivery though I was in every day. Supplies were fine thanks to the packaging Williams used even through the outer box had taken a beating, my supplies were tip top.
October 8, 2025
Unprompted review
Reply from Williams Medical
Thank you for your feedback Jan. We sincerely apologise for any delays with your order. We understand how critical timely delivery is for medical supplies and are working hard to minimise such issues in the future. We are glad to hear that you're satisfied with the medical products.
Excellent service as always
October 1, 2025
Unprompted review
Reply from Williams Medical
We’re honoured by your continued support and kind words Michael. It’s always a pleasure to serve returning customers, and we’re grateful for the trust you place in our products and services each time. We look forward to serving you again soon.
Very helpful staff
I have called Williams Medical to request a quotation for a product. Yasmin Thomas was the one answered my call, and she was very helpful, patience and efficient.
Thank you so much for all your help and being so efficient.
October 8, 2025
Unprompted review
Reply from Williams Medical
We truly appreciate your thoughtful words Winnie. It's wonderful to hear that our team met your expectations – delivering professional, knowledgeable service is always our top priority. Thank you for taking the time to share your experience.
Great service
Lucy Thomas, our account manager is kind, friendly and efficient. She always goes above and beyond to help us with our order, source supply for us and give us the best price. Overall, WMS has a very competitive price and provides a fast delivery service. Highly recommend their service!
October 7, 2025
Unprompted review
Reply from Williams Medical
Your kind feedback means a great deal to us Cheryl. We aim to offer a personalised, dependable experience to every customer, and we’re thrilled to hear this was reflected in your interaction with our team. Thank you for sharing your experience. We will be sure to let Lucy know about your very kind words
Always fast and efficient
Always fast and efficient . Thank you team.
October 2, 2025
Unprompted review
Reply from Williams Medical
Thank you for your review . We’re glad to hear that your order arrived promptly and the process was seamless. Providing a reliable and efficient service is something we take great pride in, especially when it comes to essential medical supplies.
Good company
Never have a problem when ordering, sometimes there are items out of stock but usually an alternative available. Deliveries are smooth keep up the good work and thankyou
October 6, 2025
Unprompted review
Reply from Williams Medical
Thank you very much for your kind review Nicola. We’re delighted to hear that you had a positive experience with our medical supplies and services. Your feedback is greatly appreciated and encourages us to continue providing dependable, high-quality healthcare solutions.
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