Wolf & Badger Reviews 59,137

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 8,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the overall excellent service. Many people highlight the prompt and speedy delivery, often noting that orders arrive on time or even earlier than expected, with good communication throughout the process. Reviewers frequently mention the ease of placing orders and the unique, stylish items available. However, some customers also noted issues with orders, such as receiving incorrect items, missing products, or discrepancies between the product received and its online description. A few other people also felt that the postage was too expensive or that the quality of certain items, like beads, was not as durable as expected.

What people talk about most

Product

Clients share positive opinions on product quality and uniqueness. Many reviewers praise items like gold... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items like gold clip-on... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, the prompt... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisi... See more

Rated 5 out of 5 stars

Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a stron... See more

Rated 5 out of 5 stars

This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery... See more

Rated 5 out of 5 stars

The overall service makes the experience really great! Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery da... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

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Rated 5 out of 5 stars

So pleased

Beautiful dress fantastic fabric and fit. The photos are representative. Excellent delivery . Love it. Thank you

May 14, 2026
Rated 5 out of 5 stars

Kudos to you!

Responsible communication. Timely updates. Delivery of a beautifully crafted product. Love love the earrings. Safe reliable and gorgeous craftsmanship.

May 8, 2026
Rated 1 out of 5 stars

I bought a dress from them it came from…

I bought a dress from them it came from Europe? I returned with right labels it was at customs when received by retailer they said it had gone past return date so l didn’t receive refund?? £235 l have been in contact with wolf Badger for last 4 weeks no joy
Will never buy from them again as most of their clothing comes from Europe??

May 16, 2026
Unprompted review
Wolf & Badger logo

Reply from Wolf & Badger

Hi,

Thank you for taking the time to leave your feedback.

We are very sorry to hear of your negative shopping experience with us and for any disappointment this has caused.

We have sent you a request for your contact information so we may look into this further. If you'd be happy for us to get in touch, please do let us know.

Again, we sincerely apologise for the disappointment experienced.

Best wishes,
Anita

Rated 5 out of 5 stars

Great merch and customer service by Bernadeth

Bernadeth was terrific in resolving a refund issue due to sizing. (The items were otherwise perfect and I just needed to purchase a different size.) My order was delivered in a timely way, beautifully packaged, and exceeded expectations. I was most impressed with the responsiveness of Bernadeth -- she emailed to check in, was proactive in helping me sort things out, and was all around a gem. Thank you.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the customer…

I was very impressed with the customer service I received from Georgia when I had a problem with a necklace I had bought. She sorted the issue very quickly keeping me updated on the progress of my replacement. I was reassured several times that she would ensure the matter was dealt with in a timely and satisfactory manner.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

“Absolutely beautiful gold clip-on…

“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisingly comfortable even after wearing them for several hours. The gold finish looks high quality and adds a lovely shine. I also appreciate that they are lightweight and don’t feel heavy on my ears. Overall, these earrings are stylish, comfortable, and a great choice for anyone who does not have pierced ears. Highly recommended!”

May 13, 2026
Rated 5 out of 5 stars

Excellent customer service

Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a strong and unpleasant smell, was unpleasant and unbearable. Item was returned. Excellent customer service from Georgia. She kept me informed all the way through the return process. 100% excellent 👌

May 15, 2026
Unprompted review
Rated 2 out of 5 stars

Product arrived late and was of poor…

Product arrived late and was of poor quality and nothing like shown in the picture

May 15, 2026
Unprompted review
Wolf & Badger logo

Reply from Wolf & Badger

Hi,

Thank you for taking the time to leave your feedback.

We are very sorry to hear of your negative shopping experience with us and for any disappointment this has caused.

We have sent you a request for your contact information so we may look into this further. If you'd be happy for us to get in touch, please do let us know.

Again, we sincerely apologise for the disappointment experienced.

Best wishes,
Anita

Rated 5 out of 5 stars

Fantastic customer service

The customer service team at Wolf and Badger were amazing, they helped me out with an issue and rectified it within a week. I would definitely trust buying from them again and have already.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

There was a problem with my preferred item no longer available - Wolf and Badger discussed with supplier and a very suitable solution was suggested which I agreed to. Order took a little longer to deliver, however customer care was excellent and wolf and badger kept me informed with regular updates and check-ins to make sure I was happy to wait. Excellent customer service, and delighted with product!

May 12, 2026

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