Wolf & Badger Reviews 59,135

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 8,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the overall excellent service. Many people highlight the prompt and speedy delivery, often noting that orders arrive on time or even earlier than expected, with good communication throughout the process. Reviewers frequently mention the ease of placing orders and the unique, stylish items available. However, some customers also noted issues with orders, such as receiving incorrect items, missing products, or discrepancies between the product received and its online description. A few other people also felt that the postage was too expensive or that the quality of certain items, like beads, was not as durable as expected.

What people talk about most

Product

Clients share positive opinions on product quality and uniqueness. Many reviewers praise items like gold... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items like gold clip-on... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, the prompt... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisi... See more

Rated 5 out of 5 stars

Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a stron... See more

Rated 5 out of 5 stars

This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery... See more

Rated 5 out of 5 stars

The overall service makes the experience really great! Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery da... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

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Rated 1 out of 5 stars

Wrong item was sent, nothing done to fix it

Wrong item was sent - I ordered a $152 necklace and received a $72 one. I contacted Wolf and Badger about rectifying the matter. I received an email they would forward it to the necessary department, and I never heard back.

May 11, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave your feedback.

We are very sorry to hear that you received the incorrect item and understand how disappointing this must have been, particularly after reaching out for assistance and not receiving a further update.

As orders are shipped directly by our independent brands, we will be addressing this with the designer to help prevent similar issues from occurring in future.

We would also like to sincerely apologise for the delay in communication from our Customer Service team and any frustration or inconvenience this has caused.

We can see that a member of our team is now assisting you directly and will continue working with you towards a resolution.

If there is anything further we can help with in the meantime, please do not hesitate to let us know.

Best wishes,
Daniel

Rated 5 out of 5 stars

Quality products and excellent customer service really like the design ,fabric and…

I really like the design ,fabric and quality of the Annabel dresses. Often after purchase and delivery,I see that the designs ,though delightful ,don't always suit me.Hence I return them.Nevertheless I persevere hoping to chose the right one.Wolf and Badger make purchasing on line straightforward,have a timeous delivery service and importantly,given my 'habit' of returning the 'rejected' dresses, have a sympathetic and straightforward Return and Refund procedure.

May 6, 2026
Rated 5 out of 5 stars

I had a truly fantastic experience with…

I had a truly fantastic experience with Wolf & Badger. The site is incredibly reliable, characterized by impressive speed and efficiency. What really stood out was their customer service: they were exceptionally helpful and quick to respond, even following up to ensure a third-party partner had resolved my request. It’s rare to find such dedication to customer satisfaction. Highly recommended for their professionalism and efficiency!

May 7, 2026
Rated 1 out of 5 stars

The wrong product was sent.

The wrong product was sent.

May 7, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave your feedback.

We are so sorry to hear that you received the wrong item, and for the understandable disappointment this has caused you.

As items are sent from our independent brands directly, we will address this issue with the designer to avoid such situations happening in the future.

A team member has been in touch with you about this and will continue to assist you further.

If there is anything further we can do to assist you please do not hesitate to let us know.

Best wishes, 
Georgia

Rated 5 out of 5 stars

Great customer service

Eco conscious brands, some with excellent sale prices, and very competent customer support, in this case from Charbel, who was lovely, put this company high on the list of ones you check out when you're looking for special things.

May 14, 2026
Unprompted review

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