Wonda Mobile Reviews 3,358

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptionally fast delivery services, often receiving their products much sooner than expected, even for international shipments. Many people highlight the excellent condition of the products upon arrival, noting that items are well-packaged and exactly as described, often including all factory accessories and even global adapters. The communication from the company is frequently commended, with consumers appreciating the quick and informative responses to their inquiries and updates throughout the delivery process. However, some customers also noted occasional issues, such as receiving a product with minor dents on the packaging, though the device itself remained flawless. A few other people also felt that the product listing contained inaccuracies regarding the item's condition. There were also instances where customers reported dissatisfaction with the company's response to product issues after purchase, with some experiencing delays in receiving support or dissatisfaction with the resolution of product issues.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers report that phones arrive... See more

Delivery service

Customers consistently note positive experiences with delivery services, frequently praising the speed and... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the speed of... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast communication and overall... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and professional... See more

Based on these reviews

Rated 5 out of 5 stars

Got my Find X8 Ultra 1TB from here. Ordered on Tuesday morning, arrived Friday morning to Sydney Australia. Phone in perfect condition, and included all factory accessories. Watch out that some oth... See more

Rated 5 out of 5 stars

Absolutely amazed at the speed of service and keeping customer informed throughout the delivery process. Ordered the Vivo x300 pro on the 02nd Jan and this was a first time order from wonda mobile. Ha... See more

Rated 5 out of 5 stars

Legit. Ordered global version of Honor Magic 8 Pro and 5 days after release, it's in EU in my hands. I've been a little nervous because I paid through bank transfer and it's my first time using Wond... See more

Rated 5 out of 5 stars

Wondamobile delivered. I was skeptic at first, even asked customer service to send the device sealed, but there was no reason. While yes, the box in which phone came had small dents in corners, the... See more


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Store

Information provided by various external sources

Buy Sim Free Smartphones Deals at Wonda Mobile with Free UK Delivery Check Out Cheap Smartphones Sim Free today with Free UK delivery. Find your SIM Free Unlocked Phones. All the latest models and great deals on SIM Free Phones are on Wonda Mobile.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

This is by far the best online shop for buying smartphones from abroad. The product prices are fair, as well as the shipping charges. The processing of my last order was incredibly fast. Even though the homepage said it would take 1-2 days to process, the parcel was handed over to the shipping provider in only less than 24 hours and delivered only 3 days later. From Hongkong (I live in Germany)! I don't know how this is possible, but it's true. This is customer service at its best, as far as my experience goes its unmatched so far and I don't think this could be any better. Keep up the great work Wondamobile!

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Best experience so far

It's the second year that I'm buying a flagship from Wonda, and experience couldn't be better.
They provide fast and clear answers to queries, prices are great and shipment is super fast.
Thank you Wonda!

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered Oppo Find X7 Ultra

Ordered phone on May, 16th. The item was delivered to Estonia with DHL on May, 22th (faster than I expected).
The communication was clear, would highly recommend to everyone.

May 23, 2024
Unprompted review
Rated 1 out of 5 stars

Anti competitive

This company cancels affiliate links of people who do nothing but sing them praises because they setup an alternative store avoid.

I was preparing to make an order after watching reviews from a popular youtuber average dad but after seeing their actions I'll now go elsewhere.

Claims he was harmful to their company yet he still recommended them and did nothing but good things for the company.

May 22, 2024
Unprompted review
Wonda Mobile logo

Reply from Wonda Mobile

We terminated this person because he was doing something that was harmful to our company.

Thanks

Rated 5 out of 5 stars

I brought vivo x fold 3 this is the…

I brought vivo x fold 3 this is the third phone I have brought from Wonda Mobile over the past 5 years. I won't buy from anyone else as the cost of delivery and customs tax is included so what you see is what you pay .. other sites you would find you have to pay extra. Fast delivery and full tracking and the company is terrific

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Support is useless

- no chat, only email
- support answers only on the first question and ignores other questions in email (checked a few times)
- I have asked to decline the order and transfer money back, because now I see unexpected delays in sending. But my request was left without comments/explanations (company haven't sent the order yet, so it's possible to decline)

May 2, 2024
Unprompted review
Wonda Mobile logo

Reply from Wonda Mobile

Hi,

Your order has been shipped.
No unexpected delays...

Thanks

Rated 5 out of 5 stars

Great experience

Great experience, 5 days from order to have a new phone in my hand !!! Will order from them again
Phone as described, very very recommended !

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Vivo X Fold 3

Great experience and Wonda Mobile sent updates to keep me in the loop on when my phone would arrive. Will order from them again.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Would absolutely recommend

Fast and absolute flawless. Bought my newest phone here and was absolutely satisfied with everything. Really good price and really fast shipping. I will for sure consider Wondamobile again for buying my next smartphone.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Samsung Galaxy S24(SD)

I ordered Samsung Galaxy S24(SD version) from Wonda Mobile.It took them only one week to deliver it to Croatia.Great comunication service and staff that will answer all your questions very fast and true.

April 24, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look