Having had a phone call from the company saying that my order couldn't be completed as it requires a item and it could be several days in comming. The following day my order was dispatched. Thanks... See more
Company replied
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Having had a phone call from the company saying that my order couldn't be completed as it requires a item and it could be several days in comming. The following day my order was dispatched. Thanks... See more
Company replied
Ordered my models on Thursday 7th January at 2pm and my parcel arrived in Norwich at 11am the next morning. Received an email and text from the courier letting me know the estimated arrival time and h... See more
so my wife ordered a present for me, to add tomy extensive collection..no comms, no delivery, and I had nothing to open xmas morning, well done wonderland, you not only ruined my Christmas, but also m... See more
Company replied
Elco 1/35 PT boat. Placed order early Tuesday, item arrived early Wednesday, excellent communication through the process. Expertly packaged and protected, it was a (fun) ordeal getting the wrappin... See more
Company replied
Wonderland Models are an online toy, hobby and model shop who specialize in Airfix, Revell and Tamiya plastic model kits, Tamiya and HPI radio control rc cars, helicopters, aeroplanes, tanks and diecast models. We are a Hornby and Scalextric service centre and are the UK's leading Papo and Schleich figure and animal superstore.
97 Lothian Road, EH3 9AN, Edinburgh, United Kingdom
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Ordered some Papo knights to go with a castle we had purchased from a shop locally. The website was easy to use and the prices competitive. Communication was good throughout the order and delivery was fairly quick. Items were very well packaged.
Pleased with this order and would definitely use again.
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