Wonga Reviews 

1,618
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

What bunch of greedy irresponsible lender, i only got 1 loan from them but they refused to refund interest for irresponsible lending. I applied few times and got refused loan then suddenly the accepte... See more

Rated 1 out of 5 stars

I’m still waiting on my payment! Absolutely disgusting the way they are dealing with this! I’ve been on the phone for 43 mins now! Technical difficulties 🤬 I’m shocked at the lack of information f... See more

Rated 1 out of 5 stars

I've been given my redress breakdown. Granted I'm aware I won't be paid the full amount but I have yet to hear anything from the company or those in charge of the winding up. I've been told accou... See more

Rated 1 out of 5 stars

So we all was promised a pay out mine was £1033 two years. Dates and the amount of payment keep changing and now £44 end of jan now in four weeks what's saying that by the time they do it's it be gon... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

Wonga products are designed to minimise the stress of borrowing by bridging the gap between your cash shortfall and when you’ll be able to sort your finances. We offer short term loans from £50 to £2,000. Borrow from 1 day to 6 months. See all your costs upfront and repay early at no extra cost. Over 18s, subject to status. Warning: late payment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk Representative example: £200 for 17 days. Interest Rate: 292% pa (fixed). One repayment of £227.20. Representative 1,461% APR


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(1,618)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It can be weird

It can be weird, one moth I can have a loan no problems and others I am declined for smaller loans

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

Happy Wonga customer.

Got a Payday loan no fuss, interest rate was great, always felt I was dealing with a friendly company and feel happy they are there for me if I need a loan again.

June 20, 2018
Unprompted review
Rated 1 out of 5 stars

They don't help

On the site it says if you are having problems paying back your loan get in touch, so I did and I was just told that I had to pay it back within 3 days or I would be charged and my credit rating would be affected. I only wanted it extending for 4 days and they were no help at all. I have been using for about a year now and always paid back on time, won't be using them again.

June 20, 2018
Unprompted review
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Reply from Wonga

Hi Sarah

We’re sorry you didn’t get the resolution you were looking for. We really appreciate your feedback and it will help us to improve our services for you and other customers.

Thanks

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