Woodandpilcher Reviews 

Our experience with the Crowborough branch of this estate agent was extremely disappointing and caused unnecessary stress during an already difficult period following a bereavement.
Although the sale was being handled by a solicitor, there was a very serious issue that needed to be raised directly with the estate agent. Our concerns and feelings were completely disregarded, and the situation was not treated with the seriousness it deserved.
Although an apology was later given, it did not feel meaningful. Based on our experience, this is not a firm I would trust to act responsibly when dealing with a property, and I would not recommend them at all.

If I could I would give 0 Stars. Absolutely appalling experience with Wood & Pilcher. We signed a 6-month rental contract fully aware the property was for sale — a risk we accepted. Just two days before our move-in, we were informed the contract was cancelled due to the house being sold.

The agent promised to make us a top priority in finding a new place. That promise turned out to be empty words. We were offered only one alternative flat, which was well above our stated budget, and after that — radio silence. No support, no follow-up, no sense of responsibility.

This kind of treatment is not just unprofessional — it’s deeply unethical. Leaving someone in housing limbo at the last minute without any real effort to help is disgusting behaviour from a letting agency.

If you’re looking for a company that values basic decency and respects tenants — avoid Wood & Pilcher at all costs.

Awful communication. Both to me the tenant and to the landlord I was renting from. Kept being fobbed off with different answers everytime I communicated. Would not recommend rent g through them, they are clueless.