Woodberg Reviews 

762
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the incredible selection of hard to find niche fragrances and the very helpful trial sample options available on the official website. Shoppers are especially delighted by the cute handwritten notes, colorful stickers, and extra complimentary items thoughtfully included inside every secure parcel. People frequently mention the fast shipping times, noting how wonderful the overall customer service is and how exceptionally smooth the ordering process feels. Some reviewers were not happy with occasional shipping delays and frustrating delivery problems experienced with external courier services during their daily transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast international... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the secure, beautifully... See more

Service

Clients share satisfaction on service, frequently praising quick shipping and a personal approach. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered some ultra niche perfume samples from Woodberg some weeks ago. Fast shipping, the packaging was good and the bottles neatly labeled. Although a bit pricey compared to other sellers, I would... See more

Company replied

Rated 5 out of 5 stars

Super reliable meets whismy. I have ordered many, many times, and I have never been disappointed. I love that they carry Salt & Stone (LA based company) which has been impossible to find in Germany... See more

Company replied

Rated 5 out of 5 stars

i've ordered from them a couple of times and they're just the best. have a lot of perfumes, some american brands that are hard to find in europe. samples are cheap and come in cute little labelled bot... See more

Company replied

Rated 5 out of 5 stars

The delivery was fast, no issues with sending at all. arrived very cute gifts, blotters, and 2 amazing samples ( one was vanilla haze that I wanted to try for a long time, and a woodberg special whic... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Besondere Nischenparfums für alle Menschen. Wir gehen in der ganzen Welt auf die Suche nach Parfums, die nicht nur olfaktorisch alles abliefern, sondern auch zum Zeitgeist passen und Werte vertreten, die wir teilen können. Wir sind ein junges Team und sind mit Onlineshops aufgewachsen und haben uns hier und da schon aufgeregt oder Ideen und Ansichten gehabt, wie es zu sein hat - mit unserem Shop möchten wir für gute Erfahrungen sorgen :)


Contact info

4.8

Excellent

TrustScore 5 out of 5

762 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(762)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100 percent satisfied

Shopped twice already, and everything went as expected either times. I only wished they did more promotions 😅

December 30, 2024
Unprompted review
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Reply from Woodberg

Hi Shahab thanks a lot! Sometimes a lack of promotions is a sign for good quality - that why we only do this on colorful weekend/black Friday :)

Rated 5 out of 5 stars

Impressive!

Always top! Really nice packaging with always a nice scented wrapping paper, cool extra samples and a funny joke on a postcard. That makes you unique and always puts a smile on my face. ☺️

January 24, 2025
Unprompted review
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Reply from Woodberg

Thanks so much. Glad you enjoy our bad dad jokes :)

Rated 5 out of 5 stars

Very nice

Very nice. I highly recommend it

January 3, 2025
Unprompted review
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Reply from Woodberg

Thank you Hamudy :)

Rated 5 out of 5 stars

Packages are prepared with love

Packages are prepared with love. Each one has a handwritten joke in it, is sprayed with a perfume to make you curious.

December 6, 2024
Unprompted review
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Reply from Woodberg

Thanks for the great review Tina 😌

Rated 5 out of 5 stars

Highly recommended!

Fast delivery, great choice of niche perfumes and the option of sampling the fragrances before I make a purchase.

January 2, 2025
Unprompted review
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Reply from Woodberg

Hi Danka, Thanks for your review. Great to see that you were so happy with everything 😊

Rated 5 out of 5 stars

Great selection of scents and great customer service

Shopped here around Black Friday and unfortunately my order was forgotten. But only one message to the customer support, and it was on the way the next day. Very quick and friendly response. Apart from that, the store has a great selection of unique parfums, with option to purchase samples. Which is very helpful when you don't want to blind buy.

December 9, 2024
Unprompted review
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Reply from Woodberg

Vielen Dank für Dein tolles Feedback! Es tut uns leid, dass Deine Bestellung zuerst übersehen wurde! Wir freuen uns aber, dass wir das schnell für Dich lösen konnten. Es bedeutet uns viel, dass Du unsere Auswahl an einzigartigen Düften und die Möglichkeit, Proben zu bestellen, schätzt. Wir hoffen, Du findest immer wieder etwas Besonderes bei uns! 💛

Rated 5 out of 5 stars

My new favorite fragrance online store

My new favorite fragrance online store. The whole shopping process is quite easy, and Woodberg crew always send some fine goodies in every order besides holding very niche fragrances.

December 2, 2024
Unprompted review
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Reply from Woodberg

Hi Artur, Thank you so so much for your kind review! 💚

Rated 5 out of 5 stars

Highly recommended company

Very nice customer service, fast delivery, good packaging and the products exactly as described. I would be happy to buy here again.

December 19, 2024
Unprompted review
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Reply from Woodberg

Thank you so much Stella! 🧡

Rated 5 out of 5 stars

It‘s personal - in the good sense

They always put that little personal something in the package-be it a note or a sample…..

December 4, 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Danke für Deine tolle Bewertung, Lilly 🥰

Rated 5 out of 5 stars

I love scent selection and costumer…

I love scent selection and costumer service, fast delivery and special extra scents! Thank you!

December 1, 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Liebe Laura, danke für Deine tolle 5-Sterne Bewertung 🌼

Rated 5 out of 5 stars

Great products

Great products, great customer service.

December 12, 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Tausend Dank lieber Benjamin für Deine 5-Sterne Bewertung 🧡

Rated 5 out of 5 stars

I like the hand touches in the…

I like the hand touches in the packaging with the perfume cards and note :) It makes for a very sweet online shopping experience.

December 25, 2024
Unprompted review
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Reply from Woodberg

We are happy to hear that you had such a wonderful online shopping experience with us. Thank you for your fantastic review! 🥰

Rated 5 out of 5 stars

Quick delivery, good packaging

I ordered 2 perfumes, a discovery set and several samples. The package was very nicely wrapped and had a sweet hand-written thank you card, shipping was reasonably fast considering it was during Black Friday, and the discount was also pretty decent! I will order again when there is some sort of promotion since I liked some of the samples.

December 5, 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much for your kind review! 🌟
We're thrilled to hear that you enjoyed the packaging, the hand-written card, and the samples! It’s wonderful to know everything reached you in good time despite the Black Friday rush 🥰

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