Wooden Blinds Direct Reviews 8,619

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that the blinds are exactly as described and enhance the look of their homes. Many people found the ordering process easy and straightforward, with prompt and efficient delivery services. The company is frequently commended for keeping customers updated on their orders and for providing helpful installation tips. While the majority of experiences were positive, some customers encountered issues with delivery times being longer than expected or with the condition of the packaging upon arrival, occasionally leading to damaged items. A few reviewers also mentioned discrepancies between product descriptions and the actual color or material received, and some experienced problems with specific components like cords or valance clips.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the exceptional quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the amazing and exceptional quality of... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast delivery times,... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy and... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent communication, prompt delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

Blinds are exceptional considering the budget price. They look fantastic. No instructions whatsoever but I figured it all out. Delivery took longer than expected (from date of despatch) but that did i... See more

Rated 5 out of 5 stars

Great quality blinds exactly as described. Easy to measure with the online guide. Arrived well packaged and was simple to install. My only issue was due to the steel lintel above my window that sl... See more

Rated 5 out of 5 stars

A superb product, excellent quality, very good value for money.Really enhanced the look of the windows & the house. The people I spoke to over the phone were very helpful & knowledgeable, I would 10... See more

Rated 5 out of 5 stars

Great quality and fast dispatch & delivery. Exactly the correct ordered size, all brackets & hardware good. Child safety equipment included. Pelmet / Trim had 2 returns and 1 mitre pre done too.

Company replied

Rated 5 out of 5 stars

Company kept me updated, and delivery was prompt, Ordered blinds before and ordered 2 more blinds - one metal and the other real wood. Both blinds look fab, are excellent quality, and reasonably pr... See more

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Rated 5 out of 5 stars

Easy to follow guidelines and the instructional video on how to measure was superb. Communications were concise and effective, our order received as stated. Very pleased with the quality upon arrival... See more

Rated 5 out of 5 stars

I'm very happy with my blind it fits perfectly and looks amazing . It arrived 2 days late but that was DHL fault they never explained why ! It was packaged very securely is very good quality and exc... See more

Rated 5 out of 5 stars

Easy to order. Fast delivery. Excellent customer service. Ordered 3 wooden blinds with tapes for large windows. Blinds are great- One piece of the three for the pelmet had a small crack on deliver... See more

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Rated 5 out of 5 stars

From me ordering the blinds to the very fast delivery had good communication with wooden blinds direct. Very easy for me to install & I'm so happy with the quality for the money I've just ordered anot... See more

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Rated 5 out of 5 stars

The blinds are great quality, I ordered a large set and was very impressed with the packaging as I was concerned about damage. The measurements were accurate and the price was extremely reasonable for... See more

Rated 5 out of 5 stars

The blinds turned up just as ordered and fitted perfectly. The quality of the materials was admirably high and just as indicated. No fitting instructions were included. I had to go online to search fo... See more

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Rated 2 out of 5 stars

The blind now up and it looks and works as it should, however I note: . The written instructions in the box are poor. . The video on the website talks about the valance but there's none on the f... See more

Rated 3 out of 5 stars

Fast delivery and nice blind at a reasonable price. Negatives: there there were no instructions on how to fix the trim across the top of the blind using the fixings provided - these did not match the... See more

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Rated 5 out of 5 stars

Delivered well packaged on time. The blinds were really good quality at a really competitive price. Easy fit and online installation instructions were easy to understand. Will be buying more for othe... See more

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Rated 1 out of 5 stars

Awful store! No confirmation of order sent, so I didn't have any information to see when product was being delivered. I tried to cancel through Paypal as I didn't know if the order had been accepted o... See more

Rated 5 out of 5 stars

Really pleased with the blinds, delivered exactly as ordered, well worth reading the advice on their website to get your measurements correct. Pretty quick despatch considering that they are making th... See more

Rated 5 out of 5 stars

Delivery was very quick and all turned up at once. Courtney in customer service was very helpful in getting my tracking information. The perfect fit blinds are very easy to assemble and fit yourself... See more

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Rated 5 out of 5 stars

Very prompt quick and accurate service with a great product. Kept me informed of delivery progress and sent helpful tips for installation. In my opinion great value for money too

Rated 5 out of 5 stars

The blind fitted perfectly. It was dispatched quickly and I was informed at each stage when it would be delivered. The blind is good quality for a reasonable price. I have used this company on three p... See more

Rated 5 out of 5 stars

This is the second time I have used Wooden Blinds Direct for my whole house, last time I had wooden ones this time I had faux, so pleased with them, the fit is perfect and the finish also

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Rated 5 out of 5 stars

Second time we have ordered blinds from this company and again very straightforward to choose the right product. Great to get the blinds within a few days with a helpful installation video guide email... See more

Rated 5 out of 5 stars

We have recently moved house. We had gorgeous blinds from Wooden Blinds Direct in every window of our old house. The new home owner loved them so much that we sold them with the house. We have jus... See more

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Rated 5 out of 5 stars

Lovely blinds, looks beautiful and very modern.used this company for 2nd time and I am m very happy with quality of blinds and service. They have been updating me with progress and delivery took 2 da... See more

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Rated 5 out of 5 stars

We've purchased blinds for every window in our house, the quality is exceptional. The ease of ordering and the delivery is quick. Would highly recommend to family and friends.

Rated 5 out of 5 stars

Good service and price , I’ve shoped here for years and the service and cost is great , the only downside is that the long blinds are bowed at the bottom so hopefully they will straighten out in time... See more

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Rated 5 out of 5 stars

excellent service ,absolutely perfect from start to finish lovely blind I highly recommend this company to anyone considering buying a new blind for their house . 5 stars all around

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Rated 5 out of 5 stars

The usual smooth and easy service. Ordered, received notice of when the blinds would be delivered, they got delivered when promised and were exactly as specified. Nothing to add really. Thank you

Rated 5 out of 5 stars

Easy to communicate with the company and the product was delivered safely and when it came it didn’t fit well with my measurements but without any problems they agreed to give me a new blind

Company replied

Rated 5 out of 5 stars

Lovely product, great value for money. This was a replacement for a blind bought over 8 years ago so they last well. Didn't have to refit the brackets, just slotted the blinds into the same fitting.

Rated 5 out of 5 stars

have used this company before, good quality wood about a week for delivery, all ran nicely and on time i will be using them again next week.

Rated 2 out of 5 stars

Took a lot longer than expected to arrive. The blind itself is cheap plastic and the slats bend under their own weight - making it look awful. Definitely would avoid next time.

Rated 1 out of 5 stars

Ordered 2 blinds one was faulty. Customer service terrible, they just keep looping our complaint, asking for the same thing.

Rated 5 out of 5 stars

I've now installed six blinds from Wooden Blinds Direct. I ordered 3 last year and just ordered 3 more this year and they are really good quality and easy to clean. I ordered on a Wednesday, paid a l... See more

Rated 5 out of 5 stars

I followed the guidance for measuring up for a new Venetian blind, ordered it and had it delivered and installed. I’m delighted with the blind, it’s a perfect fit and it looks great.

Rated 5 out of 5 stars

Love these wooden blinds, will be ordering more in the future. Would be nice to have an option on which way the controls go, also be useful to have screw size so I knew which drill bit to use. But tha... See more

Rated 1 out of 5 stars

Do not buy from this company. They will use DX, a delivery company you have never heard of, who will only deliver during the working day, 5 days a week if at all. I have spent 3 weeks trying to get my... See more

Rated 5 out of 5 stars

I wanted to install made-to-measure real wood blinds, and after searching online found Wooden Blinds Direct to have the most competitive pricing. The blinds arrived in just a few days, along with an e... See more

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Rated 5 out of 5 stars

We’ve bought a number of wooden blinds from this company in recent times and they are perfect every time. Very good value, beautifully made and quickly delivered. Spot on!

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Rated 5 out of 5 stars

Very impressive service, very user friendly website very good quality blinds, and the delivery service first class. Thank you for your help.

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Rated 1 out of 5 stars

Blind arrived damaged and I have had no response to my emails. No luck getting through on the phone as yet. Disappointed as I have had really good experience with them in the past.

Rated 5 out of 5 stars

Great quality and extremely straight forward to order the correct size with the online guidance. Would use this company again. Very happy with our new blind.

Rated 1 out of 5 stars

VERY DISAPPOINTED!!! I ordered soft white blinds for my new bathroom. After fitting and releasing the blinds to the down position, I was shocked to see that the blinds are not white but are cr... See more

Rated 3 out of 5 stars

Happy with the end result although we did have a problem with the cords getting dislodged in the barrel at the top of the blinds. Wasn't quite as easy to install as we expected because of this but onc... See more

Company replied

Rated 5 out of 5 stars

The quality is good. Made to order and delivered within 4 working days. I have a bay window with five panes so I ordered one first of all to make sure the quality was good. Once it arrived I install... See more

Rated 2 out of 5 stars

have given it 2 days which is a fair amount of time for them to get back to us before posting a review... but as yet have heard nothing so here we go... spent £455 on 4 blinds. 3 were to... See more

Rated 5 out of 5 stars

Excellent product at a very good price. Easy ordering process and speedy delivery. Just what we needed.

Rated 1 out of 5 stars

Have used this company for years without any issues until recently. They use DX as a courier who frequently sub-contract to a 'man and a van' style of courier, these couriers have lower standard... See more

Rated 5 out of 5 stars

Easy instructions for measuring and ordering. The blind arrived ahead of schedule and looks great! Very good service and pricing.

Company replied

Rated 5 out of 5 stars

5 star from me, arrived really quickly, really easy to install measurements are perfect they look perfect in my home

Rated 4 out of 5 stars

The blind is lovely. A bit more info about how to measure would be good. I measured my window but not exactly down to the sill so it's a slat short. Would also be good to include instructions how to f... See more

Company replied

Rated 5 out of 5 stars

Blinds were exactly as described Communication was excellent described the process in what way the blinds were to be delivered and how to install them .

Rated 2 out of 5 stars

The wooden blinds arrived quickly however the cord to lift and the cord to tilt are around 13 cm from the edge of the blind. This means on our blinds they practically hang down the middle of the bli... See more

Rated 5 out of 5 stars

The bilnds all arrived in seperate neat boxes and they all fitted perfectly. Instructions were easy to follow.

Rated 5 out of 5 stars

Excellent product. 5th set I have ordered from them, all perfect and fitted quickly. Thoroughly recommend them.

Company replied

Rated 5 out of 5 stars

Highly recommend. The whole process or ordering is really easy. The service is great and the blinds are great quality. Will be using them again

Rated 5 out of 5 stars

Brilliant quality, fitting is perfect and very simple, il be buying more soon for the rest of our house

Company replied


Company details

  1. Door Shop

Information provided by various external sources

Made to measure in Yorkshire, our wooden blinds are made from the finest quality basswood. Wooden Blinds Direct stocks a huge range of blinds in all colours and styles to suit any taste. Each product is handmade and tested against a thorough quality control check before despatch, guaranteeing the highest quality every time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Great Value

Blinds are exceptional considering the budget price. They look fantastic. No instructions whatsoever but I figured it all out. Delivery took longer than expected (from date of despatch) but that did include the Easter weekend. Overall very happy and will probably order more in time.

April 9, 2026
Rated 2 out of 5 stars

Poor quality for the price

The blind now up and it looks and works as it should, however I note:
. The written instructions in the box are poor.
. The video on the website talks about the valance but there's none on the finished pictures of the video.
. The video shows a metal tie back but it's cheap clear plastic - so didn't use it
. The valance clips were not particularly secure so ended up using velcro.

April 2, 2026
Rated 5 out of 5 stars

A super white wooden blind

A super blind. It was packaged really well and dispatched in good time. It was easy to put up with the instructions provided on the website and it works wonderfully smoothly.
Well worth the money.

March 24, 2026
Rated 5 out of 5 stars

A superb product.

A superb product, excellent quality, very good value for money.Really enhanced the look of the windows & the house. The people I spoke to over the phone were very helpful & knowledgeable, I would 100% recommend Wooden Blinds Direct to anyone wanting new blinds. Thank you...

March 16, 2026
Rated 2 out of 5 stars

The wooden blinds arrived quickly…

The wooden blinds arrived quickly however the cord to lift and the cord to tilt are around 13 cm from the edge of the blind. This means on our blinds they practically hang down the middle of the blind. We said we were unhappy but because they are made to measure they will not refund. Sadly we won’t be using them again.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great blinds

Great blinds. Fast manufacture and delivery. Great price. Thank you.

February 20, 2026
Wooden Blinds Direct logo

Reply from Wooden Blinds Direct

We're happy to hear that you are pleased with the blinds, the quick production, and the delivery. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great quality blinds .

Great quality blinds .
Have used this company many times .
Always a good service

February 12, 2026
Wooden Blinds Direct logo

Reply from Wooden Blinds Direct

We're happy to hear that you are pleased with the quality of our blinds and the service provided. Thank you for your continued support!

Rated 5 out of 5 stars

Excellent

Communication and delivery were excellent. The blind is exactly what I hoped for. Reasonably priced for high quality

February 18, 2026
Wooden Blinds Direct logo

Reply from Wooden Blinds Direct

We're happy to hear that you are satisfied with the communication, delivery, and quality of the blind. Thank you for your positive feedback and for choosing us!

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