Dan is always courteous, professional and competent. We feel assured when he turns up to do a job. In this case, a tricky little installation of a washing machine was carried out with no fuss and Da... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof... See more
Company replied
Dan from Woodhouse was very professional and efficient when he visited us today to repair our toilet. He explained what he was doing, and had the necessary spare part in his van. He has previously vis... See more
Company replied
Right from the initial booking in of the service, Woodhouse have been friendly & helpful. Matt, the engineer arrived on time, serviced the boiler & gas fire. He was polite, efficient, & very tidy. I... See more
Company replied
Company details
- Boiler and Heating Service
- Air Conditioning Contractor
- Electrician
- Gas Engineer
- Plumber
- Solar Energy Company
Written by the company
Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.
Contact info
Livingston House, Tarvin Road, WA6 6XN, Frodsham, United Kingdom
- 01928 733437
- info@woodhouseltd.co.uk
- www.woodhouseltd.co.uk
4.9
Excellent
162 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service! From booking the boiler service with Layla, to the completion of service by Alex, the service received fantastic. I would highly recommend Woodhouse!
August 10, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your fantastic review Peter! We’re delighted to hear that you received excellent service from start to finish, and that Layla and Alex both provided such a positive experience.
We’ll be sure to pass your kind feedback on to them. Thank you for recommending Woodhouse and for choosing us!
Sophie booked the work in
Sophie booked the work in , Alex turned up and did a great job ..both were pleasant , polite , professional and helpful..really impressed as per usual . Thankyou so much .
August 3, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your lovely review Anne! We’re really pleased to hear that you were impressed with the service once again.
We’ll be sure to pass your kind feedback on to Sophie and Alex. It’s great to hear that they were both pleasant, polite, professional and helpful, and that Alex did a great job completing the work.
Thank you again for your continued support, it’s very much appreciated!
Woodhouse oil boiler service
Woodhouse have maintained my oil central heating boiler for many years, and installed my current boiler in 2019. They service it annually. Matty did a great job again this year, no fuss or mess and very efficient and professional.
August 10, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your fantastic review and for trusting Woodhouse with your heating over the years John. We’re delighted to hear that you’ve been happy with the ongoing servicing of your oil boiler and that Matty provided another efficient and professional service this year.
We’ll be sure to pass your kind feedback on to Matty. Thank you again for your continued support and for choosing Woodhouse!
Boiler replacement
Our engineers Matty & Jack arrived on time, installed our new boiler to the highest standards, to the specifications agreed, and left leaving no mess. Who could wish for more!
August 7, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your fantastic review Mike! We’re so pleased to hear that Matty and Jack arrived on time, carried out the boiler replacement to the agreed specification and left everything clean and tidy. We’ll be sure to pass your kind feedback on to them both. Thank you for choosing us!
Plumber repair
Plumber Matt, Great engineer and on time and work carried out in a timely manner. Fixed leaking taps and fitted shut off isolate.
August 10, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your fantastic review Ian! We’re delighted to hear that Matt provided a great service, arrived on time and completed the work promptly. We’ll be sure to pass your kind feedback on to Matt. Thank you for choosing us!
We had AC fitted just over a week ago…
We had AC fitted just over a week ago and Woodhouse were amazing. Installed and fully working within a day. Found a fault in our electrics we didn’t even know about and fixed it that day. They left zero mess and protected all the carpets. Installing AC has been the best thing we’ve done.
July 30, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your fantastic review Hannah!
We’re delighted to hear that you’re so happy with your new air conditioning system and that everything was installed and up and running within the day. It’s great to hear that our team took care of everything, including identifying and resolving the electrical issue, while keeping your home clean and protected throughout the installation.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy the comfort of your new AC!
Will From Woodhouse Plumbing & Heating…
Will From Woodhouse Plumbing & Heating Frodsham Came To Fix A Leak On My Hot Water Pipe.
Excellent Service And Cleaned Up After The Work I Would Highly Recommend Them..
August 7, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for taking the time to leave us such a great review Andrew.
We're delighted to hear that Will provided excellent service and resolved the leak on your hot water pipe. We'll be sure to pass your kind comments on to him, he'll really appreciate the feedback.
Thank you for your recommendation. We look forward to helping you again should you ever need us in the future.
Woodhouse have attended to our plumbing
Woodhouse have attended to our heating and plumbing requirements for several years and have always found their engineers and office staff to be helpful, prompt. Thank you.
August 6, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your kind review and for your continued support over the years Donald.
We're delighted to hear that you've been happy with both our engineers and office team. Providing a helpful and prompt service is something we take great pride in, so it's wonderful to know this has been your experience.
We truly appreciate your loyalty and look forward to continuing to assist you with your heating and plumbing needs in the future.
Always reliable
We always find Woodhouse hugely reliable. Matty has been great helping us sort out our water pressure issues.
August 5, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your fantastic review Joe. We're really pleased to hear that you continue to find Woodhouse reliable and that Matty has been able to help resolve your water pressure issues.
We'll be sure to pass on your kind words to him. Providing a professional and dependable service is something we pride ourselves on, so it's great to hear your feedback.
Thank you for choosing Woodhouse, and we look forward to helping you again in the future.
Oil boiler service
Was recommended to use this company so called them out for a boiler service.
A lovely man called Matty came out to do it, he was on time and very polite. He said I'd get sent a reminder for next year which is great for me.
Will be using this company again in the future.
August 5, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for taking the time to leave such a lovely review Alison. We're really pleased to hear that you were happy with your oil boiler service and that Matty provided a professional and friendly service.
We'll be sure to pass on your kind words to him. We understand how helpful reminders can be, so we're glad our annual service reminders will help you keep on top of your boiler maintenance.
Thank you for choosing us, and we look forward to helping you again in the future.
Workmanship and tidiness were excellent…
Workmanship and tidiness were excellent . Marty made sure all aspects were 100% quality
August 4, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your kind review Marie! We're delighted to hear that you were pleased with the workmanship and tidiness. Matty takes great pride in making sure every aspect of the job is completed to the highest standard, so your feedback means a lot. We really appreciate you choosing us and hope to work with you again in the future.
Excellent service
Polite, tidy, competent and efficient. No problem recommending Kev.
August 4, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your fantastic review Michael! We're so pleased to hear you were happy with the service. Kev will really appreciate your kind words about his professionalism, efficiency, and tidy work. Thank you for your recommendation, it means a great deal to us, and we look forward to helping you again in the future.
Excellent job!
Tom was really very good. Arrived on time, friendly, very competent, thorough, tidy and we are very happy with the result.
Woodhouse always seem to get very good people.
August 1, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your wonderful review Mick! We're delighted to hear that Tom's punctuality, friendliness, thoroughness, and high standard of work made such a positive impression. We'll be sure to pass on your kind words to him. It's especially rewarding to hear your comments about our team as a whole, we take great pride in employing people who share our commitment to excellent service. Thank you for choosing Woodhouse, and we look forward to helping you again in the future.
Woodhouse sorted out a pressing plumbing problem
Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof. This could have been a costly delay to the roofing work.
Woodhouse were very proactive and helpful in getting this sorted within a very pressing timescale. In particular, Adam was very helpful in coordinating with Allmighty Roofing. The work was undertaken by Matty, who was really helpful in explaining how to bleed the air out of system. He did a neat and professional job and was courteous throughout.
July 28, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for taking the time to leave such a thoughtful review Stephen.
We're delighted we could help resolve the plumbing issue quickly and minimise any disruption to your roofing project. We understand how important it is to keep work on schedule, so we're pleased our team was able to respond within the required timescale.
We'll be sure to pass your kind words on to Adam for coordinating everything with Allmighty Roofing, and to Matty for his professional workmanship, clear explanation of the system, and courteous service.
Thank you again for choosing Woodhouse Plumbing, Heating & Electrical. We really appreciate your feedback and look forward to helping you again in the future.
Highly recommend
Brilliant service from the start , with Layla and Emily organising the work.
Engineers Matty and Brad arrived on time . Were friendly and professional .
Electrician Rob took the time to explain how to work the new system , making sure I understood everything before he left.
The house was left clean and tidy. Very happy with the work and would highly recommend. Thank you
July 31, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your fantastic review Zoe!
We're delighted to hear that you had such a positive experience from start to finish. Layla and Emily will be pleased to know their organisation and communication made the process smooth, and we'll be sure to pass on your kind words to Matty, Brad, and Rob as well.
It's great to hear that the team arrived on time, carried out the work professionally, took the time to explain your new system thoroughly, and left your home clean and tidy. Providing excellent customer service from the initial enquiry through to completion is something we take great pride in.
Thank you for your recommendation and for choosing us. We really appreciate your support and look forward to helping you again in the future.
Easy to call up and book
Easy to call up and book, helpful staff on the phone.
Engineer Ashley arrived within the time slot of 8-12.30.
Got on with the job. Tested everything, no issues identified. All good.
Pleasant and helpful. Didn't try and sell me a new boiler I don't need.
Will continue to use. Nice company, nice staff.
July 28, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for taking the time to leave us such a wonderful review Catherine.
We're delighted to hear that you found our team helpful from the moment you booked your appointment and that Ashley arrived within the scheduled time slot. It's great to know everything was thoroughly tested and that you appreciated his honest, no-pressure approach.
We look forward to looking after your heating system for many years to come.
Tom and Max arrived promptly at the…
Tom and Max arrived promptly at the agreed time to assemble and install 2 ceiling fans both sourced from abroad. They were friendly, polite and took the trouble to make recommendations that they felt would make both products safer according to UK standards. They consulted at each stage and made sure that we each understood how the remote controls worked. At the end of the job they offered to take away all the packaging and left the rooms vacuumed and tidy. Both were great ambassadors for Woodhouse Plumbing Heating and Electrical. N & W Parker
July 28, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you, N & W Parker for taking the time to leave such a fantastic review.
We're delighted to hear that Tom and Max provided such a positive experience. They take great pride in their work, so it's wonderful to know you appreciated their punctuality, professionalism, and the care they took to ensure your ceiling fans were installed safely and in line with UK standards. We're also pleased they kept you informed throughout the installation and took the time to explain how the remote controls worked.
It's great to hear they left everything clean and tidy, and we'll be sure to pass on your kind words to both Tom and Max. They'll be thrilled to know they've been recognised as great ambassadors for our company.
Thank you again for choosing Woodhouse Plumbing, Heating & Electrical. We really appreciate your recommendation and look forward to helping you again in the future.
Ashley at Woodhouse was very friendly
Ashley at Woodhouse was very friendly, polite and efficient with the repair to our toilet. Would always pick Woodhouse to do any job.
July 31, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your wonderful review Diane!
We're so pleased to hear that Ashley provided a friendly, polite, and efficient service while repairing your toilet. We'll be sure to pass your kind words on to him, he'll really appreciate the feedback.
It means a great deal to know that you would always choose Woodhouse for any job. Thank you for your continued trust and support, and we look forward to helping you again whenever you need us.
Many thanks,
The Woodhouse Plumbing, Heating & Electrical Team
Fantastic job and excellent customer service
I was extremely pleased with the service provided. Alex, our fitter, was polite, professional, respectful throughout the job. He worked very efficiently, kept everything clean and tidy and completed the job to a very high standard. I was impressed with both the quality of his work and his excellent customer service
July 31, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for taking the time to leave such a wonderful review Helina.
We're delighted to hear how pleased you were with the service you received. It's great to know that Alex's professionalism, workmanship and attention to detail made such a positive impression. We pride ourselves on delivering high-quality installations alongside excellent customer service, so it's fantastic to hear that this was reflected in your experience.
I'll be sure to pass your kind comments on to Alex, he'll really appreciate your feedback.
Thank you again for choosing us, and if we can be of any assistance in the future, please don't hesitate to get in touch.
Great service
Great service from Ashley. He arrived on time, had awareness of the job, walked through with me what needed to be done and got on with it! First fix for our kitchen complete in a timely, structured and tidy way.
Highly recommend.
July 30, 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for taking the time to leave such a fantastic review Rach!
We're delighted to hear that Ashley provided a great service and kept you informed throughout the job. It's great to know the first fix was completed efficiently, tidily, and to your satisfaction.
We really appreciate your recommendation and look forward to helping you again in the future. Thanks for choosing us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.