Woodhouse Plumbing, Heating & Electrical Ltd Reviews 

163
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional professionalism, politeness, and high technical competence demonstrated by the engineering team during every single visit. People note that appointments are managed with great punctuality, ensuring that plumbing and heating issues are resolved very swiftly. Consumer feedback frequently emphasizes how thoroughly work areas are cleaned and cleared of all debris upon job completion. Furthermore, reviewers are very satisfied with the friendly office support staff who communicate clearly and coordinate bookings efficiently. Many individuals express complete confidence in this reliable service, stating they will gladly return for future household maintenance needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently polite,... See more

Service

Customers had positive experiences with service, noting that staff arrived promptly and completed... See more

Customer service

Users describe positive interactions with customer_service, highlighting that team members are consistently... See more

Quality

Clients share positive opinions on quality, consistently highlighting high standards and excellent... See more

Product

People report positive experiences with product installations and repairs. Consumers are delighted with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan is always courteous, professional and competent. We feel assured when he turns up to do a job. In this case, a tricky little installation of a washing machine was carried out with no fuss and Da... See more

Company replied

Rated 5 out of 5 stars

Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof... See more

Company replied

Rated 5 out of 5 stars

Dan from Woodhouse was very professional and efficient when he visited us today to repair our toilet. He explained what he was doing, and had the necessary spare part in his van. He has previously vis... See more

Company replied

Rated 5 out of 5 stars

Right from the initial booking in of the service, Woodhouse have been friendly & helpful. Matt, the engineer arrived on time, serviced the boiler & gas fire. He was polite, efficient, & very tidy. I... See more

Company replied


Company details

  1. Boiler and Heating Service
  2. Air Conditioning Contractor
  3. Electrician
  4. Gas Engineer
  5. Plumber
  6. Solar Energy Company

Written by the company

Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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4.9

All reviews

(163)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

Was really impressed with Matty

Was really impressed with Matty! He was incredibly helpful, explained everything to me in a way any Joe Public would understand and went over and above to help us. Thank you so much!

June 23, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your fantastic review, Clare! We're delighted to hear that Matty made such a positive impression. It's great to know he explained everything clearly and went above and beyond to help you. We'll be sure to pass your kind words on to him. Thank you for choosing us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Professional and quality service

Our plumber today was
WILLY.
He was courteous, very efficient and cracked on with the job in a highly professional manner.
He answered my questions readily and I have every confidence in his work; representing your company well. Thankyou Carole Jenkinson

June 27, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Carole, for taking the time to leave such a lovely review. We're delighted to hear that Willy provided a courteous, efficient, and professional service. It's great to know he answered all of your questions and gave you confidence in his work. We'll be sure to pass your kind comments on to Will – he'll really appreciate them. Thank you for choosing us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

PV works

Alex and Max worked really hard, the installation was excellent, they were very clean and left the job in an excellent condition.

The team dealt with issues that arose professionally and with great respect.

I would not hesitate to recommend Woodhouse, I have used them in the past for plumbing and electrical works and will again when needed.

June 26, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your great review! We're really pleased to hear that Alex and Max did an excellent job and kept everything clean and professional throughout the installation. We'll be sure to pass your feedback on to them.

We really appreciate your continued support and recommendation, and look forward to working with you again.

Rated 5 out of 5 stars

Had an emergency with an underfloor…

Had an emergency with an underfloor heating pipe. Home insurance sent out a check and trace company who identified and opened up the concrete floor exposing the fractured pipe and then left saying it was something he couldn't repair Meanwhile the distured pipe began leaking proffusely filling the opening and about to spill everywhere,I called Woodhouse who arrived within a very short time and carried out the repair in my view veryproffessionally
Thank you Nathan

June 26, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your review, John. We’re really pleased we could attend quickly and resolve the issue for you, especially in what sounds like a very stressful situation. It’s great to hear you were happy with the professionalism of the repair. We’ll be sure to pass your thanks on to Nathan.

We appreciate your kind feedback and are glad we could help when you needed us.

Rated 5 out of 5 stars

Tap installation

Job was to install new taps, easy booking with a 4 hour slot. Will was efficient in installing the taps, quick demo and left the space nice and clean. Old taps were stiff and water pressure poor, now looking good and water pressure is great.

June 23, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your great feedback, Gary. We're really pleased to hear that Will carried out the installation efficiently and left everything clean and tidy. It's also great to know you're happy with the new taps and improved water pressure.

We really appreciate you choosing us and taking the time to leave a review.

Rated 5 out of 5 stars

Maintenance / Service carried out by Matty

Matty arrived prompt as always 😊 friendly & professional at the same time along with being respectful of our home
The current heatwave we’re all experiencing was a challenge for all but he continued to carry out the works as a true gent

June 26, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely feedback, Nichola. We're really pleased to hear Matty was prompt, friendly, and professional, and that he treated your home with respect. It’s great to know he kept going even in the heatwave and delivered a great service throughout.

We really appreciate you taking the time to share your experience, and we’ll make sure Matty sees your kind comments.

Rated 5 out of 5 stars

Hot water installation

Dan has done a brilliant job of a difficult installation He worked incredibly hard in difficult heat conditions.
Hopefully all will be well in its future use.

June 25, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your great feedback. We’re really pleased to hear that Dan did a brilliant job on a challenging installation and worked so hard in the difficult heat.

We’ll make sure your kind comments are passed on to him. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

We have just had a new boiler fitted

We have just had a new boiler fitted. The whole process from start to finish has been very efficient. Matty and River arrived early and worked hard all day in extreme heat.
They showed great professionalism and expertise throughout with endless patience and ensured everywhere was left clean and tidy

June 24, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a lovely review, Elaine! We're delighted to hear that you were happy with the whole process, from the initial booking through to the installation. I'll be sure to pass your kind comments on to Matty and River—they'll really appreciate your feedback, especially knowing their hard work in the extreme heat was recognised. Thank you again for choosing us. We hope you enjoy your new boiler, and if you ever need anything in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Alex serviced the boiler efficiently…

Alex serviced the boiler efficiently and answered all questions professionally and in a friendly manner.

June 25, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review! We're pleased to hear you were happy with Alex's service. I'll be sure to pass your comments on to him. We appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Matty from Woodhouse

Matty was on time, polite and very professional

June 23, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave us a review, Nigel. We're delighted to hear that Matty was on time, polite, and professional throughout his visit. We'll be sure to pass your kind comments on to him. We appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great all round service

Really pleased with the whole experience with Woodhouse Plumbing. From initial consultation and quotation to booking in the work and completion of the job, everything ran exceptionally smoothly and stress free. Both Dan and Jack had great attention to detail and completed to schedule. The communication with the office during the process also demonstrated exceptional customer care, thank you!

June 9, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review, Dorothy. We're delighted to hear that everything ran smoothly from start to finish and that Dan and Jack's attention to detail helped deliver a great result. We'll also pass on your kind words to our office team. We appreciate your feedback and thank you for choosing Woodhouse Plumbing.

Rated 5 out of 5 stars

Ashley was thoroughly professional…

Ashley was thoroughly professional throughout thank you.

June 11, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review, Andy. We're delighted to hear that Ashley was professional, and we'll be sure to pass on your feedback to him. We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

New combi boiler

We have recently had a new combi boiler and 9 new radiators fitted by Woodhouse. Will and the rest of the team were superb from start to finish. The installation went really smoothly, they lads were very polite, clean and tidy and arrived on time each day. I would highly recommend Woodhouse if you need your heating system upgrading

June 10, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave such a fantastic review, David. We're delighted to hear that you're pleased with your new combi boiler and radiators. Will and the team take great pride in delivering a high standard of workmanship and customer service, so it's wonderful to know their professionalism, punctuality, and attention to cleanliness made the installation process smooth and stress-free. We really appreciate your recommendation and thank you for choosing Woodhouse for your heating system upgrade.

Rated 5 out of 5 stars

Engineer (Ashley) arrived promptly

Engineer (Ashley) arrived promptly. He was polite and carried out the boiler service thoroughly and competently.

June 19, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your review, Mrs Pollock. We're pleased to hear that Ashley provided a prompt, polite, and thorough service. We'll be sure to pass on your kind comments to him. Thank you for choosing Woodhouse.

Rated 5 out of 5 stars

We have thoroughly appreciated the…

We have thoroughly appreciated the service provided by Woodhouse on the electric and plumbing side of things on our house. They have always gone the extra mile to support. In particular, Alex L has been fantastic with getting the jobs done quickly but effectively.

Dan & Emily

June 17, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Dan and Emily, for your kind review. We're delighted to hear that you've been pleased with the electrical and plumbing services provided by our team. It's especially great to hear your feedback about Alex L—we'll be sure to pass on your comments to him. We truly appreciate your continued support and look forward to helping you with any future projects.

Rated 5 out of 5 stars

The 2 technicians Marty and jack were…

The 2 technicians Marty and jack were very courteous snd professional. Done a great job and cleaned up before they left.

June 15, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely review, Mary. We're delighted to hear that Matty and Jack provided a courteous and professional service and that you were pleased with the work carried out. It's great to know they left everything clean and tidy before they finished. We'll be sure to pass your kind feedback on to them.

Rated 5 out of 5 stars

Ashley did a brilliant job

Ashley did a brilliant job. He arrived on time, was really clean and polite. He moved the radiator exactly where we wanted it to be with zero fuss.

June 18, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review, Scott. We're delighted to hear that Ashley arrived on time, worked cleanly and professionally, and relocated your radiator exactly where you wanted it. We'll be sure to pass your kind comments on to him. Thank you for choosing Woodhouse, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent job

Ashley arrived early as I had asked. The old cooker was removed and the new cooker installed and tested.
Ashley pressured tested my gas supply as I requested and removed my gas cooker.
My wife and I are really pleased with the new cooker installation.
Ashley was courteous and careful around the kitchen and workmanship very good. We would be pleased to have him carry out any future work.

June 18, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely review, Mr Longman. We're delighted to hear that Ashley was able to accommodate your request, complete the installation and testing of your new cooker, and carry out the gas pressure test for you. It's great to know you were pleased with his workmanship and professionalism. We'll be sure to pass your kind feedback on to Ashley, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Alex L did a good job

Alex L did a good job, punctual, efficient and polite

June 18, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind feedback, Tim. We’re pleased to hear that Alex provided a punctual, efficient and polite service. We’ll be sure to pass your comments on to him. We really appreciate you taking the time to leave a review and look forward to helping you again in the future.

Rated 5 out of 5 stars

Thank you Ashley

Thank you Ashley! You arrived on time and did a great job - thanks as always to the team at Woodhouse - always excellent work

June 9, 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind words, Fiona! We're delighted to hear that Ashley arrived on time and delivered another great service. We'll be sure to pass your feedback on to her and the rest of the team. We truly appreciate your continued trust in Woodhouse and look forward to helping you again in the future!

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