Woodhousestables Reviews 

15
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.8

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(15)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Save the extra money and find a decent company

After you have handed over the cash you wont get anything from this company.

We ordered a 12x10 field shelter with additional 6ft tack room. The 2 units do not line up at all, the company provided skids for just the 12x10 part of the unit, the screws were to long meaning the sharp end juts out, not enough kick boards were provided, they did not pack the screws for the roof and the panelling lengths were to short meaning we have to do some patch work to fill the gaps on both sides. We called and emailed this company for help and advise and received nothing. When they did respond it was just to fob us of "ill check with the workshop" "well send an item" "courier couldn't find you" "parcel has been lost"- absolute joke of a company.

With regards to quality, we have goats in it so it will work with all the added items we have purchased and patch up jobs we have had to do but there's no way id put my horse in this.

Ignore the reviews and deal with the consequences. You have been warned.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Poor communication

When I enquired about 2 field shelters, and up to paying deposit communication was great, responded quickly. After deposit paid it was shocking. Should have had delivery within 2-3weeks but took 7, they were waiting for the roofing. E-mail after e-mail to see what as going on, sometimes answered but only when I kept resending the same one. To be told on certain days someone would be in touch, but no contact. Was getting to the point I didn't think I would recieve them. Finally turned up at my home address and not the yard, in which I was told they would contact me with a delivery time, surprise surprise no contact. So driver followed me to the yard, can't fault him, nice bloke. Can't believe they only send one person to unload these heavy shelters, so I helped, don't know how much help I was though. What a hard job for him, it's definitely a two man job. Have yet to put them up, looks good quality so hopefully after the shocking customer service the end product will be good.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

The staff are really friendly and…

The staff are really friendly and helpful. The building we had delivered was made very well and sturdy. I don't know how they manage to make such quality buildings for the price. I would highly recommend.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Field Shelter

Didn’t know what to expect after reading previous reviews.
Pleased to say we are not disappointed in this product or company.
Great customer service, friendly delivery, good materials at a reasonable price. Anyone with basic joinery knowledge and correct tools can assemble with ease. Would definitely recommend this product and company.

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

Do not waste your money

Bought a couple of these single mobile stables a few years ago. Can't knock the service, its not their fault that wood was in short supply, thus they did confirm this and we got everything within 6 weeks.
A normal person could not construct these stables alone, i found the panels were not square {very heavy), the panels must have been bashed together by a drongo on minimum pay, loads of nail heads sticking out of boards. There is no diagonal wall brace so when all 4 walls are fixed up the whole thing sways. There is hardly any over hang of roof on the sides so rain will soon get under, i found gaps between the shiplap boards so rain could get in which will soon cause issues with the inner OSB kick boards as they are not long term water proof. I purchased extra timber to fix in the roof to hold the shelter square. During construction we had a storm, it completely ripped the first almost complete shelter apart. The corner fixings were useless. I then bought 6" bolts and plate washers to refix right through. The roof material is crap. 4 entire sheets peeled off that windy night and were not reusable. I removed the remaining roof sheets and purchased OSM 9mm as a base to fix the corrugated sheets to. This worked well. All the modifications I did on the first shelter enabled me to do the second shelter a bit easier.
The steel slides they supply were appauling, just 4 x 2" galvanised steel hollow tube, cut at an angle one end. Not even cut properly, still covered in swarf and oil, plus sharp burrs. If you dragged your shelter across a field on these slides it would be moments before the slides would be dug into the ground like a plough as the facing end had not been blanked off.
Then finally I had grief with one of the lower doors not being square which due to my carpentry skills i was able to rectify. These sheltets took me weeks to construct, a lot of extra cash, anxiety and almost divorce.
To sum up, think of MFI flat pack furniture, poor quality but not at a particularly low price. These companies invent a name of grandeur to make you think they supply to all the rich well to do horsey people with more money than sense. All it is is some small outfit in a big lock up somewhere, a few bozos with a nail gun just banging this crap out day in day out with no interest in quality.
If you DO buy any of these shelters, be prepared to spend even more on proper fixings and construction material to make it useable.
If you have building skills then go one better, save your money and just build it yourself from scratch, at least you are guaranteed something of decent quality. With hindsite I wish I had done just that.
BIG THUMBS DOWN FROM ME 👎

July 5, 2022
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Communication after deposit was paid was bad to the point I was preparing for the stable not to turn up. It did eventually, nothing is cut to size and the instructions are awful it was 3 steps forward, two steps back the entire time. They didn't supply enough kick boards, no bolt for the door hinge and the wrong size screws and I'd paid extra for chew strips which weren't supplied and had to threaten small claims to get a refund after months of chasing. Now it's up and I've added little touches, reinforced the door and bought my own door bolts etc it's nice but after all the drama I just wouldn't recommend

November 5, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

To say that we are extremely disappointed with this product and company is an understatement. Nothing lines up which is clearly a manufacturing issue. It became clear from the start that the lining boards attached to the frames were very poorly aligned and you could clearly see the gaps. The doors are so lightweight and not fit for purpose. We had to have diagonal strengthening timbers inserted in order to limit the warping which has already started. We had to buy the correct nuts, bolts and screws and they were substandard and not fit for the job. We spent over £6,000 buying the kit and then had to spend thousands more having it erected. Our joiner who is very experienced and has worked with us for over 13 years had to spend weeks on this job because of all the problems. Apart from the fact that the product is sub standard, a lay person would never be able to build these stables so they are mis-selling the product. We asked for compensation on various emails and were ignored. I would avoid using this company at all costs.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Single shelter

Ordered a single shelter, easy ordering process, was kept informed along the way, and the quality of the shelter when it arrived was excellent. Easy to build and happy with the end result, thank you!

May 16, 2019
Unprompted review
Rated 1 out of 5 stars

Bought a stable from these cowboys in…

Bought a stable from these cowboys in December 2012 approx £1.5k for which the roof was warped and overall erected stable size was 1 foot shorter in both width and length.

Still waiting for chew bars that i ordered and paid for which have still not arrived.

6 months of emails, which they only bothered to respond to periodically to keep me sweet for a few more weeks.

Obviously as it is now 2018 they have had lots of time to sort their accounts out by now??? and i haven;t changed my email or address!!!

Avoid like the plague!!!!

September 10, 2018
Unprompted review
Rated 5 out of 5 stars

Stable Purchase

Excellent Customer service, very helpful and informative every step of the purchase. Clearly knowledgeable about horses, Great quality.
HIGHLY RECOMMENDED

April 26, 2017
Unprompted review
Rated 1 out of 5 stars

AVOID, took my money and did not deliver goods

Ordered Onduline roofing sheets from this company. No contact since purchase, AVOID, ignored letters, phone calls and emails. Save yourself a month of misery and order from elsewhere! Had to do a charge back on card - NOT A HAPPY CUSTOMER!!

April 24, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look