I accidentally ordered my toddler play structure to my old address. I followed up with a quick email - Rennie and the team at Wood Wood Toys were quick to rectify the situation, despite it being my... See more
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As always, excellent service from Wood Wood Toys. Super responsive and accommodating to my request and friendly. They carry high quality toys and other items. I’ll continue to shop this store and reco... See more
Excellent quality product shipped and delivered very fast. My granddaughter is going to love this Pickler triangle toy! Thanks
The wobble/balance board is very sturdy and beautiful looking. My 3 year old grandson got on it immediately after opening. I can see it will give him good practice in developing his balance and crea... See more
Company details
- #1 of 2 best companies in Children's Toys Store
Written by the company
Wood Wood Toys is Canada's favourite wooden toy store. Family owned since 2017, we create and carry the best wood and educational kid-powered toys from Canada and around the world. We are Canada's eco-friendly, budget-friendly wooden toy store. We've hand-picked the best wooden and open-ended toys from around the world, including major brands like Grimm's, Grapat and Gluckskafer. We have Canada's biggest selection of Candylab cars and trucks, and we are the only place you will find exclusive collections from Avdar, Brin d'Ours and more! Why Wood Wood Toys? Real toys, real people We are a family-owned store, supporting independent family-run toy manufacturers from around the world. 5 Star Service We pick and pack every order with care. Your experience is what sets us apart. See our hundreds of five star reviews! Toys for good Your order is carbon neutral: we invest in carbon credits and carbon capture to offset shipping emissions.
Contact info
360 Bleecker Ave, Rear Building (Garage), K8N3V5, Belleville, Canada
- info@woodwoodtoys.ca
- www.woodwoodtoys.ca
4.8
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Lovely experience!
Amazing customer service! And lovely toys! I received my order really fast and when I reached out about a small colour mixup on one of the toys they were extremely helpful and fixed the issue right away! Rennie even express shipped it so I would get it on time for the birthday party that was a couple days after! Thank you so much!
July 25, 2024
A quick response to resolve an error in…
A quick response to resolve an error in an agreeable fashion
July 27, 2024
Excellent Customer Service
Items are beautiful. They accidentally sent one wrong item and promptly shipped a replacement at no cost to me. Will definitely buy from this shop again, thank you!
July 23, 2024
Always quick response on the process…
Always quick response on the process and expected delivery updates.
June 29, 2024
Professional company.
Easy ordering, perfect and quick delivery! Always good to do business with Wood Wood Toys, thumbs up!
June 27, 2024
Reply from Wood Wood Toys
Thank you so much! We are delighted to hear that you're a happy repeat customer. Enjoy the toys!
Speedy shipping and beautiful quality…
Speedy shipping and beautiful quality product.
I purchased the Swedish climbing wall set for my 18 month old twins and they love it. It’s really solid and well made with no sharp corners. I’d previously purchased a similar set from Amazon and was really disappointed by the quality- this set was only marginally more expensive but so beautifully made, and the quality difference was apparent immediately upon opening the box. I know this set will be used and loved for years to come. I will 100% buy from Wood Wood Toys again in the future. If you’re going for a quality over quantity approach to toys for your kids, this is a great company to use.
June 23, 2024
Reply from Wood Wood Toys
Thank you so much for taking a moment to share this thoughtful review, Louise. We truly appreciate it, and we hope that you continue to have tons of tun with the Swedish climbing wall set. We're so glad that you found our store and we'll look forward to hearing from you again!
Very accommodating!
June 25, 2024
Reply from Wood Wood Toys
Thank you so much, Stepjhanie! We hope you love your new play kitchen, thank you for shopping with us!
Design, quality and function all in one
These toys are beautifully and thoughtfully made for active play. They're durable and functional. The magnets allowing stronger connection when important is brilliant. Service is also super!
May 31, 2024
Fast delivery
Fast delivery, good order tracking, provides access to EU products without hassle over import duties.
May 27, 2024
Good quality wooden toys
I appreciate the quality of your lovely wooden toys. My one year old granddaughter began playing with them immediately.
May 23, 2024
Very quick delivery,well packaged and I…
Very quick delivery,well packaged and I loved the hand written note. One of my favourite shops. My granddaughter and I are having lots of fun.
May 22, 2024
I recently ordered from woodwoodtoys…
I recently ordered from woodwoodtoys for our daycare and I liked the fact that they are durable and they last the wear and tear from the children. in the event the tires fall off I already purchased the spare tires which are at a reasonable price.
We also received our package promptly with updates along the way.
April 26, 2024
great service
Service was quick and we loved the personal thank you note that came with these high quality toys.
April 25, 2024
Such fast shipping
Such fast shipping! My Grimms piece is so beautiful! It shipped in like hours and I had it in a few days all the way in Alberta!
May 1, 2024
Great products and amazing customer…
Great products and amazing customer service as well as fast shipping! The best :)
April 29, 2024
Fantastic customer service
April 28, 2024
Buying online until delivery of my…
Buying online until delivery of my purchases - a very easy experience.
March 30, 2024
A bit damaged
It's beautiful, but came a bit damaged.(Chips making the surface area rough with splints - unsafe for kids)
April 3, 2024
Reply from Wood Wood Toys
Hello Omna! Thank you so much for sharing your review, and for letting us know about the damaged item. We've shipped a replacement out to you and it should arrive soon, but please send us a message if you have any other concerns or questions. Thank you!
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