woofers and barkers Reviews 

134
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was so impressed with the kind customer service in helping me after I made a mistake on the order. Honestly amazing and so rare these days. Definitely recommend these guys

Company replied

Rated 5 out of 5 stars

Always a first class experience! We visit the store when holidaying in Norfolk and buy online once home. In both instances, the service is exceptional. In store advice is knowlegable and welcome. Onli... See more

Company replied

Rated 5 out of 5 stars

We've just purchased a dog drying robe from Woofers and Barkers that I'd been trying to track down for weeks. Excellent service with very quick delivery that came with some lovely personal touches [a... See more

Company replied

Rated 5 out of 5 stars

As always - speedy delivery, beautifully packaged. I don’t know whether the Sleepy Bites help our Labrador to sleep but they are a lovely part of Rusty’s daily routine. He is also very appreciative of... See more

Company replied

Company details

  1. Pet Store

Written by the company

A UK independent dog boutique providing beautiful things for dogs all ethically selected for style and quality. The range extends to dog apparel, collars, leads, harnesses, beds, healthy treats, toys and more. With a focus on exquisite presentation and impeccable service come and experience the woofers and barkers experience for yourself (and your furry friend)


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(134)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was so impressed with the kind…

I was so impressed with the kind customer service in helping me after I made a mistake on the order. Honestly amazing and so rare these days. Definitely recommend these guys

June 18, 2026
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Amanda!
Very kind and very much appreciated!

Rated 5 out of 5 stars

Always a first class experience

Always a first class experience! We visit the store when holidaying in Norfolk and buy online once home. In both instances, the service is exceptional. In store advice is knowlegable and welcome. Online service is prompt with items securely packaged (and often containing a doggie biscuit treat!)

June 3, 2026
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you again Rachel!
Very much appreciated and thank you for your continued support!

Rated 5 out of 5 stars

Personal service

Airways quick delivery for our dog's favourite biscuits. Love getting a personal thank you card and a huge biscuit for our boy , fabulous service, thank you!

March 7, 2026
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Jenny!
And sincere apologies for our delayed response to you. Very much appreciated!

Rated 5 out of 5 stars

Woofers and Barkers were fab!

Woofers and Barkers were fab!! I love the shop in Holt but forgot to go back and get the harness. So I ordered it on line - came super quick packaged beautifully and free little hand made doggie treat. It is a pleasure to go in the shop and a pleasure to shop on line. Will visit again when we are there in March - thanks so much Sam

January 15, 2026
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Sam!
Very kind feedback which is most appreciated!

Rated 2 out of 5 stars

The service was good

The service was good, the freebie biscuit was hard as a rock so was a bit disappointed.As the little yorkie normally loves them.

December 25, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you for the feedback Val!

Rated 5 out of 5 stars

Great products

Great products, fast delivery. Very happy with my beautifully packaged gifts for our beloved pets.
Thank you

December 18, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you so much!
Very much appreciated!

Rated 5 out of 5 stars

Lovely company…

Excellent experience with my first order from this company.
Great products, well packaged and loved the very thoughtful thank you gift. Much appreciated.
Would recommend.

December 10, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Nicky!
Very much appreciated and apologies for our delayed response!

Rated 5 out of 5 stars

The service is always good.

The service is always good.
The products are good, (that's the dog's opinion)
What's not to like?

November 28, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you David!
Very much appreciated and apologies for our delayed response!

Rated 5 out of 5 stars

Ordering was easy and they were very…

Ordering was easy and they were very quick as sending us the goods. We've also been to their shop and the people have always been exceptionally friendly and their expertise is highly valued.

November 25, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Wendy!
Very much appreciated and apologies for our delayed response!

Rated 5 out of 5 stars

A good choice

We had previously had a good experience when purchasing dog chews online here. When we chose a drying coat from Ruff and Tumble, it was advantageous to place our order through Woofers and Barkers as their free delivery threshold was so much lower. The coat was delivered quickly, with a hand-written Thank you acknowledging that we were return customers. Also enclosed again was the gift of a dog biscuit baked from natural ingredients. We shall continue to shop with them, and plan to visit in person in the near future.

October 20, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Alison!
Very kind and very much appreciated!
...and apologies for our delayed response!

Rated 5 out of 5 stars

Fabulous dog coats!

Fabulous dog coats!
Had to return to change the size but were exchanged quickly.
Great service , thank you so much!
…..and the pups loved their Pupcakery dog biscuit! A lovely surprise!!

October 8, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Tracie!
Very much appreciated!

Rated 5 out of 5 stars

Always great service

So friendly; such great quality

September 18, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Tim for your continued support!
Very much appreciated!

Rated 5 out of 5 stars

Fantastic service both in store and…

Fantastic service both in store and online, quality of the products is great - highly recommend

September 11, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Thank you Sophie for your fabulous support!
Very much appreciated!

Rated 5 out of 5 stars

Woofers and Barkers are fantastic

Woofers and Barkers are fantastic! My order came so quickly and even came with a little treat. If you’re in the area, it’s definitely worth visiting their store in Holt - lovely friendly people, offering really useful advice.

September 4, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Penny, thank you so much for this wonderful review!
Very much appreciated!

Rated 5 out of 5 stars

This shop is a marvellous addition to…

This shop is a marvellous addition to Holt. Martin and Tom are extremely knowledgeable about their lovely product ranges. On this occasion, I placed an online order which arrived promptly, beautifully packaged, with a yummy dog treat, and a hand written note!
Thank you for the exceptional customer service.

August 30, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Joanna, thank you so much for your kind words and support!
Very much appreciated!!

Rated 5 out of 5 stars

Great dog products

Another order received from this lovely shop. Online ordering easy and delivery very quick.The free dog biscuit was well received by our little Schnauzer!!
Highly recommend

August 26, 2025
Unprompted review
woofers and barkers logo

Reply from woofers and barkers

Sylvia, as always thank you for your tremendous support for our business!
It is truly appreciated!!

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