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Woonsquare - Capelle aan den IJssel Reviews 

596
TrustScore 4 out of 5

4.2

Schinkelsebaan 6a, 2908LE Capelle aan den IJssel, Zuid-Holland, NL


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Rated 5 out of 5 stars

Beautiful collection and very friendly staff. We bought a set of dining chairs, we got a very nice deal. We have searched many stores for the choice that we want, but couldn't find them, glad that ee... See more

Company replied

Rated 2 out of 5 stars

Very untrusty salespeople, don't keep their promises, the servicedesk was not helpfull at all and the delivery were rude and initially did not even picked up the packaging material although we paid fo... See more


Company details

  1. Furniture Store
  2. Home Goods Store
  3. Living Room Furniture Store
  4. Sofa Store

Written by the company

Op zoek naar nieuwe meubels voor uw woning? Meubel-shoppen bij Woonsquare is een hele ervaring waarbij u zeker zult slagen! Wij hebben nagenoeg alle soorten meubels om uw woning compleet in te richten. In onze woonwinkels vindt u een enorme collectie meubels waaronder: bankstellen, hoekbanken, relaxfauteuils, sta-op fauteuils, dressoirs, kasten, tafels, salontafels, stoelen, boxsprings en matrassen. Met onze complete interieurs kunt u alles in uw woning op elkaar afstemmen en combineren met een bankstel of hoekbank. Door de ervaringen van gewaardeerde klanten worden wij niet voor niets dé woonwinkel van Nederland genoemd! Wij hebben namelijk de beste meubels tegen de laagste prijzen.


Contact info

  • Schinkelsebaan 6a, 2908LE, Capelle aan den IJssel, Zuid-Holland, Netherlands

4.2

Great

TrustScore 4 out of 5

596 reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(596)

2,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful collection and very friendly staff

Beautiful collection and very friendly staff. We bought a set of dining chairs, we got a very nice deal. We have searched many stores for the choice that we want, but couldn't find them, glad that ee found the right item here. Product quality looks great for the price. We got help from Joel. Definitely recommend the store.

June 13, 2026
Unprompted review
Woonsquare - Capelle aan den IJssel logo

Reply from Woonsquare - Capelle aan den IJssel

Finding the right dining chairs can sometimes take longer than expected, so it’s great to hear that after visiting several stores, you finally found exactly what you were looking for at our Capelle showroom.

A dining area is an important part of the home, and having plenty of choice in style, comfort, and design makes all the difference. We're delighted that you were pleased with both the quality and the value of your purchase.

Thank you as well for your kind words about Joel. Providing personal guidance and helping customers find the right fit for their interior is what we strive for every day. We will gladly pass your compliments on to him.

Thank you for your recommendation, and we hope you enjoy your new dining chairs for many years to come.

Rated 5 out of 5 stars

Joel

Joel, Very good friendly and good advice and helping too the sofa.

February 13, 2026
Unprompted review
Woonsquare - Capelle aan den IJssel logo

Reply from Woonsquare - Capelle aan den IJssel

Thank you for your great review!

Rated 2 out of 5 stars

Very untrusty salespeople

Very untrusty salespeople, don't keep their promises, the servicedesk was not helpfull at all and the delivery were rude and initially did not even picked up the packaging material although we paid for that. The guy that fixed the damages was kind so therefore 2 instead of 1 stars

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

False promise of fast delivery

Feel cheated with false promise of fast delivery in 8 weeks. The salesman promised that the sofa will be delivered in 8-10 weeks but mentioned 22 weeks in the purchase order. Now calling customer care ends up with rude lady saying they don’t care what the salesman told me. It’s written 22 weeks so not to follow with them before that. I feel cheated for now as I had an urgent need of sofa and would not have bought even I realized such slow process. But I have to wait now as cancellations will be even more expensive. I hope at least my marathon wait will end up in good results. But so far my review remains at lowest because of the false promises just make a sale.

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

TERRIBLE SERVICE

bought a sofa in jan 2022, arrived in june. They told us it would take only 8-12 weeks, in reality it was 20 weeks.
Payed for protection layer, it does not work. Everything soaks in, it remains stained. They came to clean it already twice in 6 months, terrible service.
Yesterday one of the beams collapse, I already know it will take forever to even speak to customer service and they will not solve my problem. SIMPLY TERRIBLE SERVICE, 2300 euros in the trash... very disappointed

January 1, 2024
Unprompted review
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