My plumber recommended my Worcester Bosch boiler, the fitting was seamless and runs perfectly. It even goes through it's own problem solving and just tells me if the water needs to be topped up, which... See more
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Brilliant experience all round. Worcester Bosch kept us informed from start to finish. Dinsdale Plumbing and Heating technicians operating as the Worcester Bosch approved installer were prompt, polite... See more
Every year my boiler is serviced and each time the gas engineer conducts a very professional job. From the pre phonecall to make me aware of their time of arrival, to the friendliness at my front... See more
Cameron the engineer attended promptly on the date agreed. We had been without hot water and he immediately analysed the problem as requiring a new pump. He conducted further checks as he wasn't total... See more
Company details
Written by the company
Millions of people across the UK rely on Worcester for their heating and hot water. Our reputation amongst the installation trade is second to none and we are backed up by market leading customer service and fantastic guarantees. Products: Greenstar Gas and Oil boilers, Greenstore Cylinders, Bosch EasyControl, smart controller and Sense controls Renewable technologies including Greensource air to water Heatpumps, Compress Hybrid 7000iAW and Greenskies solar thermal.
Worcester Greenstar Gas and Oil Boilers
Written by the company
- Worcester Bosch Quiet Mark certified
- We’ve worked hard on continuously innovating and improving our products, and we’ve made great strides in ensuring our boilers are quieter now than ever before. We’re thrilled to announce that we are now Quiet Mark certified for a number of our boilers. By choosing quieter technology a serene backdrop can be created to rebalance well-being at home, work and in every living space.
- Royal Warrant Holders
- Worcester are proud holders of a Royal Warrant
- Have a quick question?
- Visit www.worcester-bosch.co.uk/support to chat with one of our specialist Customer Care advisors over Live Chat.
Contact info
Cotswold Way, Warndon, WR4 9SW, Worcester, United Kingdom
- 0330 123 9559
- service-enquiries@uk.bosch.com
- www.worcester-bosch.co.uk
4.6
Excellent
52K reviews
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Another positive Worcester Bosch service visit
Friendly, helpful engineer who explained everything very well to me.,
Service very thorough covering issues that I had identified and resolving them fully.
This is the second time that I have used a genuine Worcester Bosch engineer and they are so much better than other heating engineers that I have experienced over the years. It’s worth that bit extra you pay.
July 31, 2026
Unprompted review
The installation journey of my boiler…
The installation journey of my boiler was pretty quick smooth and detailed. Adam was really a great guy and I had a great customer service experience with them. Taking finance for this was also hassle free with reasonable APR
July 31, 2026
Unprompted review
Your Engineer : Andy (S7AC)
Your Engineer, Andy (S7AC), was on time, very polite, professional, knowledgeable and friendly. He did an excellent job by diagnosing the problem with our boiler in no time and remedy the problem very quickly and thoroughly.
He left the place very clean and tidy and fully explained everything to me before he leaves.
I believe he is an asset to your company.
Mohammad Bidad
August 4, 2026
Unprompted review
Service engineer arrived promptly after…
Service engineer Reece arrived promptly after calling me to indicate an ETA for the annual service. Friendly and courteous engineer. Left the area clean and tidy. My boiler is 21 years old and never misses a beat. Shows the value of regular servicing from Worcester.
August 4, 2026
Unprompted review
Great service from booking appointment…
Great service from booking appointment to the engineer arriving.
Danny was an excellent engineer, extremely competent, good communication skills and courteous.
I highly recommend this company and will definitely be booking again.
July 29, 2026
Unprompted review
Very Friendly Service By Videtta Heating
Videtta Heating were very efficient on the day & highly recommended.
July 25, 2026
Unprompted review
Hot water issue and service
Mr Matt White engineer came today, to inspect and repair a problem with the hot water. It turned out this was the installer’s fault and the boiler has not been linked correctly. Matt came round on time, has done all the work in good time and gave us all the advise we needed! Five star service, thank you!
August 3, 2026
Unprompted review
It works as it should
July 20, 2026
Boiler setvice
Had Kieran service our boiler today
Very polite, helpful and efficient
A pleasure to have had him working here
Strongly recommended
August 3, 2026
Unprompted review
Howard was polite and professional
Howard was polite and professional, very knowledgeable and soon had our boiler fixed and serviced.
August 3, 2026
Unprompted review
Yearly boiler service
Every year my boiler is serviced and each time the gas engineer conducts a very professional job.
From the pre phonecall to make me aware of their time of arrival, to the friendliness at my front door, to enquiring if all has been well with my boiler, to checking and carrying out work (if any) making sure they tidy up behind themselves and lastly, explaining what checks and work has been carried out.
James, your engineer, has carried out these services over consecutive years and he is an absolute credit to the company.
Cannot fault the process from start to finish.
Thank you
July 31, 2026
Unprompted review
Great engineer, real credit to Worcester
We are an Accredited Installer over in Dunfermline and Scott has been out to a couple of our jobs now. Both times he was spot on. Turned up when he said he would, found the fault quickly, worked clean and actually explained what was going on rather than just fixing it and disappearing.
He went further than he needed to on both visits to make sure the customer was properly sorted. Our customers noticed too, which tells you a lot. Five stars, no hesitation.
The Heat Network Ltd,
July 29, 2026
Unprompted review
Excellent call out repair
The Engineer was excellent with his communication and explaining the various tests. He was extremely thorough checking & correcting the issues I raised with him. Excellent call out.
August 1, 2026
Unprompted review
Arrived next day
Arrived next day, problem sorted quickly. Very pleasant engineer and took the time to explain everything.
July 24, 2026
Unprompted review
Cam (CF07) was very professional
Cam (CF07) was very professional, he came promptly, was extremely polite and friendly. He went through everything with me so that I completely understood the issues. Recommended 5* service. Thank you 🙏
August 1, 2026
Unprompted review
The engineer was polite
The engineer was polite, helpful and willing to answer the numerous questions I had for him.
We are moving home and he was very, very helpful about what was involved with the service contract we have.
July 30, 2026
Unprompted review
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