www.wordpress.org Reviews 262

Can't get help from them

I have been having trouble with this for months now. I don't get notification of a sale, and keeps saying wrong password.
The web designer is having trouble.
When time for payment comes up I am not renewing it.

Took money out my account with NO NOTICE more than one month before renewed date. This is illegal. When I asked for a refund they gave me $105 instead of $118, charging for transfer fees. This is a scam

I'm creating a new site for my business and was unsure which creator site to go with. I then remembered using WordPress back in uni for a project and thought it would be easy to dive back into.

Far from.
It was so overcomplicated and finnicky I spent nearly 3 hours with nothing to show. Linking pages to a home page was broken, customization is limited, and navigating the editing tool is so complex it was hard to keep track of what page I was on.

Bottom line, just use Squarespace. It's easier to manage for beginner level creators and has better results in customising than Wordpress has.

I haven't really used the service but I had to give this a 5-star because i really liked how easy it was to reset your password

I sell household products and have created a WordPress blog so that people can find information .However, as a new user, i've encountered some difficulites , such as designing the theme and setting up headings. I wish there were detail videos guiding beginners on how to set up a website- it would be so much better.

A fancy website, overflowing with useless information. I've subscribed twice to try to follow the same blog on Wordpress .com and it has not worked on either occasion. The second time, I saw an announcement onscreen saying that I would be sent further information, BUT nothing arrived. The owner of the blog is a personal friend and he can't explain this. I spent hours trying to find a way to ask what had gone wrong but the support service is useless - community based and overflowing with thousands of dead ends. It doesn't even distinguish between issues raised by blog owners and those raised by actual or potential followers. A first class 100% S**T SHOW.

Update: WP said that requesting support in a review (which I did not do) is considered extortion. By that definition, all critical reviews are support requests. Your account gets permanently restricted as a result.

I posted a genuine negative review for a plugin (PublishPress Capabilities) that wasn't even that negative: a 3 star review stating facts. As I said in my original review on Wordpress.org that has since been deleted by zealous moderators, I don’t mind plugin developers charging for a pro version. My complaint however, was that their plugin name & most prominent info was misleading. The full plugin name is "PublishPress Capabilities – User Role Editor, Access Permissions, Admin Menus". The term "Admin Menus" is IN their plugin name. This is a fact.

I was looking for a plugin to hide & show a specific admin menu item (a plugin) in the wordpress dashboard to other user roles. I already tried two other plugins, neither worked for me so I found PPC and tried it.

There are many ways to search for wordpress plugins: in the .org bank, in the.org dashboard “add plugin” screen, or in the .com plugin bank. The .com bank has a "See all related plugins" function, so I used that and found PPC.

What I saw for the PPC plugin in different search methods:
In the .com plugin bank:
prnt.sc /AiqW0qgdx_Gu

In the “add plugin” screen:
prnt.sc /rQLLvsPa9ZCE

Plugins found in the .org bank are free plugins, & it’s accepted that features mentioned in free plugin descriptions & names would be present in that plugin, unless otherwise stated. Normally developers put a separate "Pro/Premium features" in the description. I skim through info, install & test quickly then troubleshoot without reading 100% of every description.

Up to this point, all the evidence in the plugin name & the most prominent parts of their description imply that "admin menu" is part of this free version. But, after installing it & testing it, I discovered that editing the admin menu requires a paid upgrade, making it misleading. It was only after I went to the .org plugin page to look at the full description did I see the last sentence in the description says "The Pro version of PublishPress Capabilities has many extra features, including the ability to control admin menu links & frontend menu links."

I stated this in my review, & added that the other features in the free version of the plugin is achievable by other, less complicated plugins. I also stated that there was one dashboard menu item that activating PPC hides, that I did not want to hide, & the simple way to unhide it is simply to deactivate the plugin. Since the only reason I had to try PPC was not even available in the free version despite its very name, & activating it causes more issues than it solves, I had no use for it at all & no need to get developer support, so I posted a review instead of a support request.

Around the same time, I posted a support request in the general Wordpress support forum to ask about hiding or showing specific menu items and stated I tried two other plugins & PPC, & none worked. Then I discovered that the plugin I wanted to show, had their own settings, which is why the options I tried didn't work. I added this info to my support request.

PPC plugin makers took issue with my review. One staff posted an appalling passive aggressive reply (prnt.sc/ FqCmfkwf9QbU). He then bothered to look up my activity, tracked down the support request about hiding & showing certain admin menu items, latched on to that updated statement, & stated that "I myself" stated the issue was with the plugin I was trying to show/hide & not with PPC so the issue is not with them.

I never, ever, stated in my review that PPC had an issue and it did not work. I simply stated that the way their plugin name & description was worded and formatted for their target audience, was misleading.

In my reply to their response, I pointed out that customers of any product can find your product through many means, as I showed in my screenshots, I found it through a series of steps & read the info available at each stage.

If you look at their .org plugin bank page, you will see that there is a small dedicated "pro features" section that does not mention that editing admin menu is part of the pro features. The fact that it is a pro feature is mentioned twice out of “several” times.

A moderator then told me to not post support requests (which it was not) in the review section. Replies to threads are always sent to your email so I got the messages from the moderators & the two PPC staff. Then a petty move, my post was deleted, meaning WP.org acted passive aggressively on purposely by forcing their messages on me then stopping me from replying.

I am always for fair reviews, but WP.org’s petty tactic is no way to moderate reviews nor treat their end customers and I am just appalled.

How wish I will give more star, wordpress is the best network for business, don't bother go to another platform I will tell you to choose wordpress , is the for business

I did not like it at all. It was not user friendly or drag and drop like it says it is. I was setting up a blog site and the templates wordpress.org has does not apply to blogging. When I tried to configure or change to what I wanted it kept defaulting to its original. Also, the navigators should have words and names instead of pictures. It is not for me at all.

wordpress is not a blogging platform (CMS) that you can trust. It closes blogs without prior notice, destroys months of work and does not comply with its own guidelines, censors and spies in people's private drafts, does not respond to complaints, and is both hypocritical and hysterical in its behavior. WordPress does not respect its users, only the all mighty dollar and empty speeches about its own role as a blogger community.

Absolutely unprofessional. Since already 3 days I can't log in due a WP system error. I have already open a ticket and get an automatic reply. Three times I wrote them I need assistance, and they did not reply none. I can't admin my site because they don't follow up customers.

WordPress is a great CMS that allows you to make great websites, e-shops, blogs and what not! There are thousands of plugins for WordPress, free and paid, that you can do wonders with!

I learned to make my own store on WordPress site. And started doing businez. I enjoy the tools and improve for. I have nothing but good thing's to say.

I have never met a thief service as sophisticated and cruel as Wordpress. I was robbed by this criminal gang 6 months after having canceled all my services, suffering serious damage for this reason. I have reported Wordpress, but it is impossible to recover the money and be compensated. Not only do I not recommend Wordpress to anyone, but I warn everyone not to trust Wordpress, because I am a victim of their fraud and their theft. And it is terrible.

Don't mind the bad reviews, there's a reason WordPress is the most popular CMS platform in the world. The community is as big as it gets, but the moderators need to change, and don't wait for any customer support for the .org domain; Community is all we have to find answers to our problems.

If you want your forum posts deleted at a later date, even if they contain personal data or sensitive data.... Wordpress.org does not care.

I am pretty sure none of their policies are compatible with legal regulations, and they're certainly not compatible with the best-interest of their users, or straightforward ethics, but they don't care to do anything about it.

Wordpress uses moderators that are basically just there to enforce positive reviews. As soon as you add a negative review it gets removed with the most ridiculous reasoning - and you have zero recourse against it, the "moderator" can play out his power trip without even being available for any kind of reply or discussion. I give just 2 examples: you are a "racist" when you say that most scammers sit in India (which is a easily verifiable fact) - all of your comments are now under "review" before publishing and if you ever do it again you will be blocked. Or, in another case, a backup plugin does not restore, which is the worst that can happen, so you explain the fact and lo and behold, your review is deleted with the brain dead reasoning - and I quote: "I have removed your review. Please do not use the review section for support. If you need support then please raise a support topic." obviously I have not asked for support. but who cares - the mod, in this case "Jan Dembowski" gives a sh** about what you think or write as long as his personal agenda is fulfilled.

Just a jumpled mess of glitches and bugs. It doesnt work. Dont use it. Use something like shopify or wix or something. If you like convenience you will have wordpress. cant say anything good about it. one minute a basic af function works and the next minute it doesnt. this makes wordpress completely useless for anything. it is not just useless but an enormous waste of valuable time.

The site deleted my review about scam plugin and blocked my account. Many scam plugins on site