Worksmartroofingandbuilding Reviews 17

Work Smart sorted a roofing problem for us, quickly and efficiently.

Communication was excellent from the company. We agreed at each stage what would happen in the time frame and the progress was checked daily.

Workers were polite and friendly at all times and considerate of us and our neighbours. They made sure that we were happy with the work that was taking place and did a thorough tidy and clean at the end. I would recommend Work Smart for its efficiency, thoroughness and friendliness.

Called Carl Morris 3 times and he gave me a personal assurance that he would come and see the job. We waited in at the scheduled time, but he never came.
Untrustworthy, would not use him or any company that he advertises with.

I speak of my experience…
I’ve had a recurrent wet patch on a bedroom wall since buying my house six years ago. Over this period of time, three roofers had offered solutions-all pointing to the chimney stack being the source-mortar, lead and latterly, a broken cap. After prolonged episodes of heavy wind and rain, the patch always reappeared and now patches on the ceiling were evident. I phoned three roofers. Only Work Smart returned the call and booked a time to come and assess the issue. After looking at the internal damage, a live video was taken of the roof with tiles lifted along one gulley (my roof is side on to my terraced house). Inadequate overlapping of tiles, breaking down of stained wet membrane, no block to the rush of rainwater going under the bottom row of tiles- all pointed to inferior work paid for by previous owners of the house. I accepted the fair, average quote based on three others. The roof was immediately secured against incoming storms with temporary waterproofing on 24th November. Scaffolding was erected two days later. On 27th, supplies were delivered, tiles removed and good quality waterproofing secured the building against further heavy rain expected over the next few days. On Monday 1st December, in drizzly rain and winds, a six man team worked flat out to finish the job- limiting rain ingress-tiling and clearing up materials as they went. I was kept informed by live videos and phone calls from beginning to end. Carl and his hard working, friendly, personable team were efficient and gave me no cause to doubt their ethics or work standards. Eight days after quoting, delayed by material sourcing, team rescheduling and bouts of very heavy rain, my roof was finished and site cleared (bar scaffolding which took another week due to conditions).
Despite more ‘weather’ my wet patch is now a dry stain and I have every confidence, at last,
in a roof that can cope with the worsening of weather to come.
Work Smart advertise their presence with orange vans, uniforms and are proud of the work they do.

Very happy the work done by these guys. Cannot fault the workmanship. Highly recommend

Did a perfect job on the new roof on our extension. Carl and the team did a great job

Used for a spray foam removal job in Bournemouth very good service, professional well priced would use again

⭐⭐⭐⭐⭐ 5-Star Review for Work Smart Roofing and Building Ltd
We recently hired Work Smart Roofing and Building Ltd for a spray foam removal job on our bungalow in Bournemouth, and we couldn’t be happier with the results.
From the very first contact, the team were professional, polite, and incredibly knowledgeable. They explained the process clearly, gave us a fair quote, and turned up exactly when they said they would. The spray foam removal was carried out carefully and efficiently, with great attention to detail and respect for our home.
The difference afterwards was amazing — the loft space is now clean, dry, and properly ventilated. The team left everything tidy and even went the extra mile to check over the roof structure once the foam was removed.
It’s rare to find a company that delivers such high-quality workmanship along with friendly, honest service. We’d highly recommend Work Smart Roofing and Building Ltd to anyone needing spray foam removal or roofing work in the Bournemouth area. Truly a five-star experience from start to finish!

Con men please do not use this company they conned thousands from my elderly dad that had mental health problems!!!!
Steer clear

We have just had Carl and his team remove spray foam from our bungalow roof. He managed the project from day one with a very large team of professional roofers. It all went very smoothly with excellent communication at every stage. The workmen arrived on time each day and have done an excellent job removing the foam, replacing the old leaking membrane and leadwork, leaving our home clean and tidy. We have no difficulty recommending his company.

We asked this company to quote for removing spray-on-foam insulation from my elderly parents' roof. They visited and removed some foam taking away some of the felt when they did it. They then told my parents there was a hole in the roof and the risk of leaking (bad weather was expected), and that the whole roof needed replacing. The cost of this would be over 40k plus VAT. They said they could start imminently and could put the scaffolding up the next day. It felt like there was a lot of pressure to make the decision to go ahead. Fortunately my brother and I were able to intervene and decided to get an independent surveyor to look at the roof (cost ~£400) who said this was NOT needed. In the end the foam was removed by a different firm for £3k, and my parents did not pay this amount until the roof had been inspected again by the independent surveyor. He signed it off as satisfactorily removed. A considerable difference in work needed and associated costs. Beware!

I called to have the foam in roof removed due to bad reports finding it a possible cause of rot in timbers.
Upon checking, the age of semi detached bungalow showed it was old style membrane under tiles rendering this task impossible.
The only option was to completely strip the roof to check all timbers, luckily the age had only affected mainly the batten ends and not the rafters.
The working leader very good at coordinating team tasks finished the new roof completely with new modern membrane and new treated battens also some new tiles etc, complete with solar panels all refitted in two days.
Followed by half a day loading all foam rubbish and fully cleaning up everywhere.
Very pleased indeed, it might have been expensive at the time, but at first an unknown extent of rot, and ultimately will increase value of property if ever want to sell.

We could not recommend this company more highly. The work done to our bungalow to remove the wet roof lining along with wrongly applied, unnecessary, spray foam, replace existing tiles and complete in two days was done by a highly organised team. Everything was left in very good order and rubbish removed. A special consideration was made in our situation as my husband is soon to be discharged from hospital for palliative care at home. Carl Morris bent over backwards to provide the best job for us as quckly as possible

Like a lot of the other reviews. Got a quote amd agreed a your to do the work then a no show contacted them and said they would sort it out then nothing

I would not recommend using this from

Let down twice over the Christmas period. Sham company. Don't waist your time and effort

Unreliable. A smallish job was due to be carried out on the Tuesday. There was no show. The company made contact on the Thursday saying they had had problems I accepted this and a promise that the work would be done on the following Tuesday at 10 a.m. Again, no show. A call from Carl Morris mid-afternoon said he was "on his way". Again, no show and no contact since. I had expected a more professional attitude.

6 months and 9 no shows to fix a leaky poor quality installation of cedral cladding. Eventually went elsewhere and everyone refused to touch it unless entirely replacing it. I had this done intending to take to a small claim court after giving at least 8 warnings. Eventually I did that and company run by Carl Morris previously called Worksmart Roofing Ltd ceased trading during the rework . I’m now left with a massive bill and I’m struggling to claim from the underwriters of the Insurance backed guarantee after the event. Same business Now trading under Worksmart Roofing and Building Ltd. His nice vans and talk is just a front. Also notice he claims good reviews on Trust a Trader. They themselves are heavily vetted by the advertisers so totally worthless! Don’t be taken in by this rogue trader. PLEASE AVOID! You have been warned.

Called for a quote, I was asked to send in some pictures to receive the price. Two days later I called them as I hadn’t had a promised call.
I was told “I’m on the roof can I call you back in 10 minutes “ 3 days later and I’m still waiting