World of bottles Reviews 

73
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers had a great experience with this company. Customers constantly praise the exceptional product quality, beautiful designs, and the remarkably secure packaging that ensures fragile items always arrive safely. People also appreciate the very fast dispatch times, stating that the convenient online ordering process makes buying items straightforward and dependable. However, some customers also noted frustrating issues with their purchases, mentioning incomplete deliveries, missing parts, and unexpected order cancellations. Some reviewers were not happy with customer support either, pointing out that communication channels were completely unresponsive when attempting to resolve shipment delays. Consumers also expressed disappointment regarding unexpected transit times when shipping items from abroad.

What people talk about most

Product

Users describe positive interactions with product, highlighting an excellent range of quality items at... See more

Quality

Clients share positive opinions on quality, highlighting fantastic prices and brilliant items that look great... See more

Order

Consumers experience mixed and uncertain outcomes regarding their orders. While many reviewers report... See more

Delivery service

People report positive experiences with delivery service, highlighting that items are consistently delivered... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many consumers report terrible experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Totally amazing website. I have the most amount of pickled veg in amazing bottles. From all over the world. Love this website and all the different types of jars and bottles there are. Delivery is fas... See more

Rated 5 out of 5 stars

I bought this product as a gift for a family member. I was really pleased with it. The delivery was fast, and the product was well packed. I will certainly purchase from this company again and have... See more

Rated 5 out of 5 stars

One christmas tree bottle had broken, which was a shame, but the rest were great and the bottles were nicely made. The designs of the novelty ones were appealing and the detail had come out well

Rated 5 out of 5 stars

Ordered some bottles for a project, they showed as having 3 of the matching stoppers so I ordered additional stoppers of a different type to make up the shortfall. After the order was placed they ha... See more



Contact info

3.9

Great

TrustScore 4 out of 5

73 reviews

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3.9

All reviews

(73)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered my bottles on the 23rd of…

I ordered my bottles on the 23rd of July 2026 & they still haven't arrived.
I have sent 3 emails and used the online form but no one bothers to answer.
I understand the bottles are coming from Germany, but a little reassurance would go a long way! They are very quick to take your money!
I will be getting PayPal involved for a refund if nothing happens soon!!

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT RISK YOUR MONEY!!

Ordered thousands worth on 26th June! Emailed them 10 days later and got a response on 13th July saying pallets were packed and ready for dispatch. Then nothing. No response to emails, no response to messages on their website and no answer on the phone. Finally spoke to someone yesterday who couldn’t get me off the phone quick enough promising a call back later that day.
Phoned this morning and office is closed.
I can only conclude this company is in its death throws.
Chargeback done and new supplier found.

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

They've gone into liquidation

They've gone into liquidation. DO NOT BUY FROM THIS COMPANY. They won't reply to emails or calls or enquiries throught the site.
I've had to issue a chargeback through my bank which will take weeks.

Don't do it!

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever.

Worst customer service i've ever experienced in my life. 13th June I placed my order placed for a few Weck jars, clips and seals. 23rd June my parcel arrived with damaged items and was incomplete relating to my order (all of the clips, seals and some jars and lids were completely missing). I reported this the same day with photos showing broken items as well as the poor packaging/protection provided for the items.

2nd July I finally received a reply to my email where WoB confirmed reshipment or refund as options. Within the hour I received the email, I replied confirming I would like a reshipment for the missing and damaged items within my order.

22nd July Still no update, three weeks later from the initial reply to WoB, nothing back. I then reluctantly (i'm from the UK so it costs to call) tried the phone numbers for customer service on the website for it to instantly hang up. I then sent another email in, re-emphasising my issue and the timeline of it all, to receive absolutely nothing back still as of 26/07/26.

Utterly horrendous service and massively disappointing, as I was hoping to use WoB in the future due to having good product selection as well as prices.

For the record, I am still expecting for this to be resolved via either a full order refund or the missing items delivered as this is getting ridiculous now at 1 month and 2 days lag.

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Ordered £150 worth of bottles a week ago. Have had no shipping info / planned shipping info. Have tried to contact via email and online form and have got nowhere / no information at all. Can't cancel the order / get a refund - is this company even real?

July 16, 2026
Unprompted review
Rated 2 out of 5 stars

Poor Customer Service

We placed an order 18th June for 120 bottles. We received 90 bottles. A few days later we received 25 bottles, 6 of which were broken. We have emailed World of Bottles many times for a resolution and as yet 20th July we have not had a response. This is very disappointing, such poor service. We have used this company in the past and there have been no issues. something has drastically gone wrong with this order and customer service has really let them down.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Weck Jar for Sourdough Baking

I ordered Weck jars for my baking. To buy them in the UK is very expensive. I found that even with the delivery cost it was much cheaper to get from World of Bottles.
I placed my order and they were dispatched within a couple of days. Well packed, there were no breakages.
I love my new Weck jars. If I need more, I know where to buy them.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

few weeks ago

few weeks ago, I ordered 16 glass bottles with lids from your company, but unfortunately 5 arrived broken. After I contacted your customer service team, you responded very quickly and kindly resent the entire order without any issues.

Thank you very much for your excellent customer service and for putting customer satisfaction first. I truly appreciate it and will definitely recommend your company to others and order from you again in the future.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Ripping customers off with postage cost!

Shocking! I buy bottles from a stack of companies, but was looking for some new shapes, I put some samples in my cart, went to check out, they wanted over £20 postage! It was 10 bottles. I can't belive how disgusting they can be, to make money off customers on shipping costs! It's nothing to do with weight, I've never paid that much for 40+ bottles. Shameful! Shop around, there are more honest companies out there! Shame on you!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

We have used WoB for a number of years…

We have used WoB for a number of years now and have always had prompt delivery, and some breakages along the way which were always replaced. The packaging on this last order was far superior to previous orders and we had no breakages...keep up the good work.
On another note we are very disappointed to see some of our favourite design discontinued for example the 200ml skulls, motorbikes, elephants etc. Is there a reason for this and is there a reason for this?
Customers care is excellent as is turnaround time.
Look forward to continuing our experience.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Delightful product

I bought this product as a gift for a family member. I was really pleased with it. The delivery was fast, and the product was well packed. I will certainly purchase from this company again and have recommended it to family and friends.

March 27, 2026
Unprompted review

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