World of Wool Reviews 

7,225
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of vibrant crafting items, showcasing the exceptional quality and consistent natural colors of the wool. Many people also deeply appreciate the smooth online ordering process, noting that the intuitive website makes it easy to find and purchase supplies. Consumers regularly point out the exceptionally prompt and reliable delivery service, mentioning that packages arrive quickly and in wonderful condition. Some reviewers were not happy with postage expenses, noting that international shipping costs felt high or that deliveries could occasionally take a little bit longer.

What people talk about most

Product

Clients share satisfaction on product, frequently praising the fantastic quality, vibrant colors, and... See more

Quality

Reviewers express great satisfaction regarding quality, highlighting the superb fleece, vibrant colours, and... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and very quick... See more

Order

Reviewers express great satisfaction with the order process, frequently highlighting how easy it is to place... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My fiber is always exactly what I expect if not better. I’m in the USA and the longest I’ve ever had to wait for my order was 7 days, I can’t receive orders that quick when I order in the USA. The pr... See more

Rated 5 out of 5 stars

I ordered the Benji dog felting kit on Christmas day and it was delivered before the New Year, great fast delivery. Product is of high quality with easy to follow instructions. Will definitely be or... See more

Rated 5 out of 5 stars

The quality of the fleece is superb. The colours were closest to the web site as any site I’ve ever visited. The colours have depth and consistency and I’m delighted with them. The service was good an... See more

Rated 5 out of 5 stars

World of wool 25th September 2025 Excellent company!! I was able to navigate the website easily ( I’m an old granny and find some websites impossible!!) I found the core wool I wanted easily and it... See more


Company details

  1. Wool Store
  2. Craft Store
  3. Handicrafts Wholesaler
  4. Knit Shop
  5. Notions Store
  6. Scrapbooking Store

About World of Wool

Written by the company


World of Wool Fibres and Yarns

World of Wool - a fibre & yarn crafter's paradise! Everything a Felter, Knitter, Crocheter, Weaver, Spinner & Fibre lover could need. All made right here at WoW HQ in Yorkshire.

We have crafting fibres and yarn in hundreds of wools & speciality fibres including Merino, Mulberry Silk, Cashmere, Corriedale, Sari Silk, Alpaca, Yak, Llama & much more.

We also cater for Vegan crafter's with innovative options, including Bio-Nylon, Rose Fibre, Bamboo, Flax, Synthetics & new creations.

Not only are we based in the heart of the wool textiles industry - that’ll be Yorkshire - we’re also old hands at this wool lark with nearly 40 years’ experience under our belts! That’s a lot of wool know-how!

WoW HQ was set up by mum and dad and now headed up by son and daughter...with the next generation now well underway too!

So what’s our mission? Well, with the help of our amazing customers, we want to blanket the world in woolly goodness and spread the joy of crafting!

We love talking all things woolly, so if you need advice on finding the right fibre or yarn for your next project, we're available by phone, email and live webchat now!

VISIT WORLD OF WOOL

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(7,225)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Inspirational Variety

I find your choice of fleece colours and types of wool very appealingly presented. As a result your hard work enables me to choose combinations of colours and wools for my spinning and weaving projects.

July 28, 2025
Rated 5 out of 5 stars

Excellent

Fast delivery, wonderful quality. And I loved the funny card that was attached to it!

July 25, 2025
Rated 2 out of 5 stars

Not my usual experience with World of Wool

The scoured fleece wasn't great. A lot of short pieces and lots of matted areas. I was told I could have had a refund if I'd not opened the bag, but I had to open it to see the condition of the fleece as it was highly compressed within the bag! I've persevered with it but am thinking it's more trouble than it's worth!

July 25, 2025
Rated 5 out of 5 stars

World of Wool always performs as hoped

World of Wool always performs as hoped. Botany lap waste is a must have if you want to take pot luck on colours and mixes you might not usually order and this order hasn't disappointed. The wool is delivered in a sturdy cardboard box and delivered in a timely fashion considering I live in the far north of the country.

July 22, 2025

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