Great service that makes shopping and shipping from Japan easy. Just the only caveat is that shipping costs are only known well after you have ordered and paid for your item. It’s an unknown all the... See more
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Thank you for your reply and the wonderful product quality. I was surprised to find that the shipping fee had to be paid separately and was higher than expected. Since the delivery address is already... See more
Company replied
It was easy, like super. I found what i wanted, it was P30 anniversary watch, click buy to basket, paid and i was notified when item was in warehouse and from there just paid for shipping. hassle... See more
It’s my first time order of my Curious George x Hankyu merchandise through Worldshopping. They have English translation & easy to understand to use their website platform to place order. I placed 2... See more
Company details
Written by the company
Use WorldShopping to buy anything from Japan and get it delivered to over 125 countries of the world. WorldShopping has contracts with over 5000 local Japanese shops. Directly from Japan | WorldShopping.
WorldShopping
Written by the company
- Proxy Shopping Service to Buy your Favorite Items from Japan
- WorldShopping offers a service to purchase products for customers from online stores in Japan and process overseas shipment to 125 Countries and Regions. Partner shops incorporate our system to offer our specialized cart. Customer support is offered in English and Chinese (Simplified / Traditional), in addition to Japanese. If this is your first time shopping with us, rest assured that the process is secure and easy.
About WorldShopping
Proxy Shopping Service to Buy your Favorite Items from Japan
If you have any problem, please contact our customer support
Contact Us3 Reasons to Choose WorldShopping
Shipment to 228 Countries and Regions
How it Works
1.Order and Proxy Purchase
Request purchase of items from online shops in Japan using the WorldShopping cart.
(Products from online shops that do not display this cart can be requested through a separate request form).
Upon receiving an order, WorldShopping will purchase the ordered items on behalf of the customer at the online shop.
2. Product Arrival and Confirmation
All orders are sent to the WorldShopping warehouse.
Upon arrival, items will be unpacked, checked according to the "order information", and packaged for international shipping.
3. Preparations Completed Email Notice
The international shipping charges will be determined after the packing process has been completed (on average within 1 to 3 business days of receipt).
An e-mail is then sent to the customer to inform the international shipping and handling fees and payment method.
4.International Shipping Payment and Shipment
Customer follows the payment instructions in the email to process payment. The order will be shipped after payment is completed.
(Expect the package to be dispatched the following business day, within two business days at the latest.)
5.Wait for delivery!
The package will be delivered by EMS (Express Mail Service) 7~20 days after shipment.
※Should problems arise, we offer support.
If you do not receive your order, or it arrives damaged, please contact our customer support.
Contact info
Shibuya, Tokyo, Japan
- https://www.worldshopping.global/en/help/contactus
- www.worldshopping.global
4.4
Excellent
18K reviews
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It shipped quick and was an efficient…
It shipped quick and was an efficient delivery service.
September 11, 2026
I’ve bought many times from a store in…
I’ve bought many times from a store in Japan, and all purchases were made through WorldShopping. They took care of all the shipping logistics. They’re very good at what they do, especially safe packing and communications.
May 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sketchy Company With Communication issues
I never got a notification that the items had arrived at your warehouse. Had I not checked, i would not have known.
And every AWS TRACKER link you add to every link in your site is super sketchy and gross. And most modern browsers will break trying to navigate it.
The whole experience sucked. Do better
September 18, 2026
Reply from WorldShopping
Dear Customer,
Thank you for contacting WorldShopping. We sincerely apologize for the lack of notification regarding your item's arrival and for the frustrating experience you had on our platform.
Regarding your order status, we apologize that the arrival notification failed to reach you. Please note that you can always view your real-time order status and updates directly on your Customer Order Page.
Regarding your feedback about the AWS TRACKER links and the navigation issues they cause in modern browsers, thank you for bringing this to our attention. We have shared your comments directly with our relevant department to investigate and use for future platform improvements.
We deeply regret that your experience was so disappointing, and we appreciate your feedback as we work to do better.
Warm Regards,
WorldShopping Customer Support Team
Opportunity for More Proactive Communication
I understand that delays can happen, but communication should be more proactive. If a delay is anticipated, customers should be informed early—before they need to follow up—with clear details on the reason, current status, and revised timeline.
In my case, I would have appreciated an update as soon as it became clear that the expected turnaround time would not be met. More timely and proactive communication would greatly improve the overall customer experience.
September 9, 2026
gooooooooooood
September 11, 2026
you guys rip people off with your…
you guys rip people off with your surprise over priced shipping.
September 17, 2026
Reply from WorldShopping
Dear Customer,
Thank you for reaching out to WorldShopping. We sincerely apologize for the disappointment, anger, and frustration caused by our shipping costs and how they were presented to you.
We understand why the total shipping expense can feel unexpectedly high. International proxy purchasing involves several unavoidable cost factors, including domestic transport within Japan, protective repacking for export, and international courier rates calculated based on parcel weight or volumetric size. However, it is never our intention to overcharge, mislead, or leave our customers feeling taken advantage of.
We deeply regret that our two-step payment structure and estimated shipping charges were not clear enough during your purchase, resulting in an unwelcome surprise. We take your feedback very seriously and are actively working to improve our fee transparency and shipping estimator tools at checkout so customers can clearly see potential costs before ordering.
Warm Regards,
WorldShopping Customer Support Team
It took little time to process my order.
September 9, 2026
Very good information regarding…
Very good information regarding shipping and fast delivery.
August 27, 2026
Amazing product.
Order was easy to made. Overall service and the time that package was delivered was amazing.
September 16, 2026
Fast and fair shipping
Fast and fair shipping. Was a good experience overall. Would use again
September 10, 2026
Good service Keep inform tracking…
Good service Keep inform tracking status, easy to use
September 9, 2026
Very responsive
Very responsive, Very quick and always up to date on ordered product and services!
September 10, 2026
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