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See what reviewers are saying

Rated 1 out of 5 stars

I didn't even sign up because of terrible , RUDE customer service . I had to call because the pages were locked in to payment only trying to force me to pay over $440 for a 1 yr membership that I coul... See more

Rated 1 out of 5 stars

DO NOT USE! They offer a one month free trial but require credit card detials and then charge you even after the subscription is cancelled. Confirmed cancellation via their web portal and aske... See more

Company replied

Rated 4 out of 5 stars

Their website is legitimate & you can see past sale prices on art with descriptions just as advertised, but their 7 day or 7 views being free isn't real. As soon as you pay for the subscription they c... See more

Company replied

Rated 1 out of 5 stars

Worthpoint, after their new version of the app rolled out, is basically worthless. The new app is horrible. Doesn't work with biometrics, login doesn't work right half the time, which leads to Worthpo... See more

Company replied

Company details

  1. Association or Organization

Written by the company

WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?


Contact info

2.4

Poor

TrustScore 2.5 out of 5

413 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I tried their free 7 day trial

I tried their free 7 day trial. I didn't want to continue so I clicked on Cancel Subscription but got no confirmation. I sent them an email, no response. Fortunately I used Paypal and was able to cancel the subscription that way. Dishonest company.

February 7, 2025
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hello Valerie,

We're sorry that you didn't have a better experience with us, and we're here to help. Customer response is very important to us, and it is never our intention to hold our users to any subscription. We'd love to get details of all your inquiries and emails so that we can investigate. Please email us at support@WorthPoint.com and we'll be happy to research for you.

Thanks
WorthPoint Team
Support@WorthPoint.com

Rated 5 out of 5 stars

Expensive but worth the price

Though quite an expensive service, as a collector & seller of fine majolica, antique, & vintage china, as well as sports memorabilia, the information provided by Worthpoint is well worth the price.

January 24, 2025
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi there Kim!

Thanks so much for your review, and your time to leave us your experience. We're thrilled that WorthPoint has been working so well for you! We appreciate your business!

Thanks!
WorthPoint Team
Support@WorthPoint.com

Rated 5 out of 5 stars

Worthpoint will address and take care of your concerns

Worthpoint needed to update my account payment information. I was divorced several years ago and started the account anew. After signing up again and paying, they still would not allow me into the account. I could not reach them for a while, but they reached out to me to settle all my concerns in short order. Thank you Worthpoint! Happy to get started again.

January 21, 2025
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi Bill,

We're sorry you weren't able to contact us via our phones. We experienced some technical difficulties, but we are back up and running. However, we have responded to your email requests as well. Please fee free to contact us if you have any questions.

Thanks!
WorthPoint Team
Support@WorthPoint.com
877-481-5750

Rated 1 out of 5 stars

I would rate it lower if possible

I would rate it lower if possible. Complete sham. I tried the seven day free trial on the first day for about ten minutes and cancelled. Here I am six months later STILL trying to get my money back. They WILL NOT stop charging my account. Finally had to COMPLETELY close my bank account (to stop the charges) before the holidays AND pay $25 extra to expedite a new card to be sent to me. Still no resolve-absolutely no response to my emails-their preferred “contact me”. They have charged me close to $200 for a “free” trial and website I never use. This company is a sham!!!! DO NOT USE!!!!!!!!!

June 30, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi Laura,

We're happy to investigate this for you, however we need some information to get started. Please contact us at support@WorthPoint.com and we'll be happy to assist right away.

Thanks
WorthPoint Team
Support@WorthPoint.com

Rated 4 out of 5 stars

Nice and worth work

Cool happ to discover guideline for my parcel info history

August 16, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hey There,

That's fantastic to hear! We're thrilled that WorthPoint has been such a valuable resource for you.

Feel free to chat with us if you have any questions in the future.

Thanks,
WorhtPoint Team
support@WorthPoint.com

Rated 1 out of 5 stars

No option to cancel the trial.

No option to cancel the trial.

Could I have some help here?

December 23, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi Magnus,

We're always happy to help. Please contact us at support@WorthPoint.com, or if you prefer, call us at 877-481-5750 and we'll help out right away.

Thanks,
Team WorthPoint
Support@WorthPoint.com

Rated 5 out of 5 stars

Recommend

Definitely useful. Top experience

December 18, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi Anca,

Thanks for your review! We appreicate the feedback!

Team WorthPoint
Support@WorthPoint.com

Rated 1 out of 5 stars

No one responds to emails or cancellation of free trial!

I used the 7 day free trial for less than 10 minutes on the day I signed up for the free trial, I instantly sent a email saying how I'd like to cancel the free subscription and had no reply. I have now sent multiple emails regarding this as they have tried to take out £28 multiple times over the last 2 weeks but no one seems to respond to their emails! As for your response I have emailed the email address you stated multiple times.

December 5, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi Rebecca,

We'd love to get to the bottom of this, however with just your first name, we're unable to conduct any research. Please contact us at the information below, and we'll be able to to assist right away.

Thanks!
WorthPoint Customer Care Team
877-481-5750
Support@WorthPoint.com

Rated 5 out of 5 stars

Shooting day

Best experience

December 11, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hello Rosiu,

Thanks so much for your feedback and review! We're so glad you had a great experience!

Thanks for your kind words! We appreicate your feedback! Feel free to reach out if you need us.

Thanks,
WorthPoint Team
support@WorthPoint.com

Rated 2 out of 5 stars

Afraid to Sign Up for a "Free" Trial- Here's Why....

I have not nor will I sign up for a trial. When 1-star reviews outpace 5-star reviews, I make it a point to read them. I look for repeated complaints and patterns. You'll certainly find them at Worthpoint. Read them if you want to educate yourself before signing up for anything.
Generally-
1) Any "FREE TRIAL" website that requires a credit card to sign-up get the free trial is the first red flag and is not a true free trial.
2) Information on value of an item may or may not be available- there is no way of knowing until you join. Furthermore the info could be limited or years outdated. A lot can be found on your own for free. Worthpoint gathers their data from sites like ebay paying for the access to a selling site's archives.
3) Canceling the free trial is not easy or straight forward, cancelation requests not always acknowledged or recognized because the victim didn't do everything perfectly to cancel the trial, causing unauthorized charges. This legal soft scam percentages work in Worthpoint’s favor, they will always keep the money from suckers too afraid or don't want the hassle of contesting charges.
4) Worthpoint puts more effort into extinguishing the numerous Trustpilot review fires instead of to actual customers with issues, reviews indicate this another recurring problem. Efforts should be to fix the years-old same reason people are complaining. Why fix it? Because Worthpoint will make residual free money from the poor people that abandon efforts to reclaim their payment(s).

As a small but long time internet seller, I would really like to have use of a service like this. I keep visiting it occasionally hoping to convince myself to give it a try, but pull back every time I read the reviews.
- Sellers are paying more to use and sell at platform sites. Just like everything else, it is costing more and more, platform giants increasing ‘percentage take’ on all sales, charging more for extras (advertising, etc.). Etsy is pushing and shoving sellers to ship ‘free’, which helps their profit, not the sellers. Changing policies has restricted certain collectibles from being offered and sold at their sites. IRS is sending 1099 tax forms to all sellers with more than $600 in sales, previous threshold was $20K. I never exceeded this amount. For the past 6-7 years USPS rates have risen sharply, increasing rates sometimes twice in a year. 2 years ago, they started 'temporarily' increasing rates for the holiday season (October thru January), which happens to be many seller's prime selling time of the year. I can personally attest that USPS service has gotten much worse, with countless examples, delays, damage- causing more lost revenue. Small sellers won't be able survive the constant assault from all angles. It is fast becoming too much trouble and expense to try make a buck from home. I recommend not getting into the business. Competition and rising costs are neutralizing efforts to make it successful. Only large volume sellers will survive.

The bottom line-
Worthpoint has been around for years, the service has not changed nor have the complaints- the 1-star has always outnumbered the 5-stars. There are many old and fresh similar 1-star reviews, nothing has changed. There is no way of knowing how helpful or worthless the service can be until you pay for it. Subscription prices are exorbitant especially for something that has no measurable results before or after use. It is entirely possible it can benefit a sale or two, but is it worth the cost of no less than $27.99 a month? It is an unnecessary and wasted expense for those willing to do their own research. The most I’d pay is $9.99 a month for something that has absolutely no guarantee of beneficial results.

Worthpoint needs to change- make it easier to decide, get, use and cancel a ‘free trial’. There should never be a chance of unauthorized credit/debit card charges because a user forgot to cancel, didn’t read the fine print, was easily confused or wasn’t paying attention after they thought they canceled it. Worthpoint reacts to 1-star Trustpilot reviews but has done nothing to address the persistent problem causing these same constant complaints. Why? Because it is their dice game, they are the house and always come out ahead with ethically questionable practices that skirt the laws. I choose to run the other way from this site, if you read the reviews, you probably will too. ‘nuff said.

December 1, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hello CT

Thanks for leaving us your thoughts and feedback. We're always happy to help and answer any of your questions directly. Please feel free to contact us at the information below so that we can best assist you.

Thanks,
WorthPoint Team
support@WorthPoint.com
877-481-5750

Rated 1 out of 5 stars

Thieving scumbags.

Those shitbags just took $US300.

So, Worthpoint (a generally fairly terrible service, anyway) decided to raise my subscription fee by about a third and, rather than continue to take monthly withdrawals (as per our agreement), they decided to take one large yearly payment.
Obviously, the advantage to them is it provides 11 less opportunities per year for subscribers to remember that they should cancel this crappy service.
When they took the yearly payment, I noticed, contacted them immediately and they agreed to a refund. However, the refund never seemed to appear. After asking them several times where the refund was they sent me a message telling me that the refund had been processed with some additional drivel about how maybe I just can't see the refund.
I had to get the refund from PayPal. I would never go anywhere near Worthpoint ever again.

November 27, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hello Brett,

Thank you for leaving us a review. Please know that we’ve already refunded and canceled the subscription renewal. However, we want to take this opportunity to clear things up for you.

It looks like an annual subscription was created and paid for on 11/22/23, and the following year the subscription renewal took effect on 11/22/24. The payment method on file was initially declined on that date, and WorthPoint emailed the notice of decline to you. Our payment decline notifications outline the subscription, and encourage our customers to contact us for any assistance. Without contact to our customer care team, the subscription was eventually charged and renewed on 11/26/24.

It is not our intention to force any user to renew their subscription, and they are always free to cancel at any time. Our customer care team is available to assist with any cancellation requests. We are available Monday through Friday, from 9am to 7pm EST.

As previously mentioned, we have canceled the subscription and refunded the charge. Please allow 3 to 5 business days for the refund to reflect. As always, feel free to contact us if you have additional questions.


Thanks,
The WorthPoint Team
Support@WorthPoint.com
877-481-5750

Rated 5 out of 5 stars

Worthpoint has been a game-changer for…

Worthpoint has been a game-changer for me! Hats off to you!

November 2, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hey George,

We really appreciate your feedback and business with us! So glad you are finding WorthPoint a game changer for you. Feel free to contact us if you need any help in the future.

Thanks,
The WorthPoint Team
Support@WorthPoint.com
877-481-5750

Rated 5 out of 5 stars

I recently discovered Worthpoint and…

I recently discovered Worthpoint and love it. Very good tool for collectors and not only!

November 13, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hello Tanase,

We're excited to hear that you've had a great experience. Our goal is to provide the best possible service for our users. Thank you for your kind words.

Thanks,
The WorthPoint Team
Support@WorthPoint.com
877-481-5750

Rated 5 out of 5 stars

If you're looking to enhance your…

If you're looking to enhance your knowledge of collectibles and optimize your sales approach, WorthPoint comes highly recommended!

November 6, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi there Marina,

Thanks for your review! We appreciate your feedback! Please know we are always here to assist if you need us.

Thanks,
WorthPoint Team
Support@WorthPoint.com

Rated 5 out of 5 stars

The perfect assistant for my business

The perfect assistant for my business. I just love it <3

September 15, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi Alina,

Thanks so much for your feedback. It's wonderful to know you're getting the most out of WorthPoint. We appreciate your kind words and look forward to continuing to serve you.

Thanks,
The WorthPoint Team
Support@WorthPoint.com
877-481-5750

Rated 5 out of 5 stars

As a collector I found this to be a…

As a collector I found this to be a very useful and trusthworthy tool in my endeavours. Also, helped me with valuing the objects which I intend to sell. Would really recommend it!

November 12, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hello Nicoleta!

We truly appreciate your feedback! Don't hesitate to contact us if you need any assistance.

Thanks,
WorhtPoint Team
support@WorthPoint.com
877-481-5750

Rated 5 out of 5 stars

WorthPoint is a valuable resource

WorthPoint is a valuable resource for collectors and resellers, providing a comprehensive database and helpful tools to identify and value antiques and collectibles.

October 16, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hello Andrei,

Thanks for your review! We appreciate the time you took to leave us your kind words. We're glad to hear that WorthPoint has been a helpful resource for you. We're always working to improve our tools and database, so your feedback is much appreciated. If you have any questions or suggestions, please don't hesitate to reach out.

Thanks,
The WorthPoint Team
Support@WorthPoint.com
877-481-5750

Rated 1 out of 5 stars

Customer service is non-existent

Customer service is non-existent. They don't answer or return calls or emails. Site was frequently down or wouldn't accept my password, etc.

November 11, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi Terri,

We're happy to help here, and we're sorry that you haven't had a better experience with us. We see that there is an account associated with your name in our records, however that account was canceled in 2021. Please forward your information to support@WorthPoint.com so that we can find the account right away. We look forward to chatting with you.


Thanks,
The WorthPoint Team
Support@WorthPoint.com
877-481-5750

Rated 5 out of 5 stars

WorthPoint - best experience!

WorthPoint has been an invaluable resource for researching and valuing my antiques and collectibles!
Their extensive database and M.A.P.S. tool have helped me make informed decisions about buying and selling, and their customer support is top-notch.

November 1, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Thenkas for your review, Daniel.

We're excited to hear that you've had a great experience. Our goal is to provide the best possible service for our users. Thank you for your kind words.

Thanks,
The WorthPoint Team
Support@WorthPoint.com
877-481-5750

Rated 5 out of 5 stars

Great resource for collectors and…

Great resource for collectors and anyone curious about vintage collectibles values. Highly recommend!

November 6, 2024
Unprompted review
Worthpoint logo

Reply from Worthpoint

Hi Sebastian,

We're thrilled to hear that you've found our resource valuable! Your support means the world to us. If you have any questions or specific items you'd like to discuss, feel free to reach out.

Thanks,
WorthPoint Team
support@WorthPoint.com
877-481-5750

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