WowStoreDirect Reviews 357

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4.3

Catering Food and Drink Supplier

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the speed and reliability of the delivery. Many consumers found the products to be of great quality and appreciated the competitive pricing. People also noted the ease of the ordering process and the overall value received. However, some customers also noted issues with the delivery service, specifically mentioning damaged packages or items, and delays in receiving their orders. A few people also experienced problems with incomplete orders or items with short expiry dates.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Consumers generally express satisfaction with the products received, often highlighting good quality items, a... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the fast delivery, with some... See more

Service

People report positive experiences with service. Many customers praise the excellent and fast service, with... See more

Price

Customers consistently report positive experiences with pricing. Many reviewers highlight competitive, good,... See more

Reviews shaping this summary

excellent communication skills from sam in the warehouse , he really went the extra mile , not so good from your nominated carriers DHL , delivery service very poor , waited 5 days for ( for a next d... See more

Company replied

Only gave 4 star. Has a couple of items I received in a WowBoxMe Mystery Box (I may have worded wrong) I wasn't a fan of, but I gave them to someone else who had them instead. Other than that it was a... See more

Company replied

Speedy delivery, but maybe a ltte more packing around cans, one was puntured, as these are expensive cans of beer might be worth putting fragile on the box. You know what delivery companies are like.

Company replied

A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... See more

Company replied

Company details

About WowStoreDirect

Written by the company

At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.

Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.

Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.

Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.

Contact info

Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, United Kingdom
+44 (0)15 2521 3864
orders@wowboxme.com
www.wowstoredirect.com

4.3

Excellent

357 reviews

5-star

4-star

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1-star

Replied to 73% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jun 14, 2025

Great price and speedy delivery

Great price and speedy delivery, will be ordering again 😀

June 5, 2025

Reply from WowStoreDirect

Jun 24, 2025

Thank you!

Jun 12, 2025

May 29, 2025

Reply from WowStoreDirect

Jun 24, 2025

Thank you!

Jun 4, 2025

Easy to get

Easy to get required items and deleveery was quick

May 28, 2025

Reply from WowStoreDirect

Jun 24, 2025

Thank you!

Jun 2, 2025

IT HAS NOT ARRIVED

June 2, 2025

Jun 1, 2025

First time using them absolutely fantastic from start to finish
Fast delivery using dpd with 1 hour time slot unlike others I’ve used and had to wait in all day
I would not hesitate to use this company again manny thanks Barry 5*****

May 29, 2025

Unprompted review

Reply from WowStoreDirect

Jun 24, 2025

Thank you!

May 29, 2025

May 12, 2025

Reply from WowStoreDirect

May 19, 2025

Thank you!

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