When it comes to setting up and running a website you definitely need a good backup admin team to assist you.. lead by Brain S you couldn't ask for any more from these guys they are so knowledgeable a... See more
Company replied
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I’ve been using them for about six months, and the experience has been mostly positive. They offer a solid set of features that make it easier to build and manage my abroad dating site Rishtaabroa... See more
Company replied
I am very disappointed with my WPdating services. They don't follow directions and quality is very poor. Everything is also very complicated including the location of payments and where clients are... See more
Company replied
Great starter tool to create a dating site, their support guys are brilliant, always keep you informed and quick at getting back in touch. Not only that they will login their end and sort any issues o... See more
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Company details
Written by the company
WP Dating is a specialized dating plugin to create fully-functional & professional dating sites in WordPress.
Contact info
newark, newark, United States
- +1 2176503177
- presale@wpdating.com
- www.wpdating.com
4.5
Excellent
201 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product better than I thought
The product was better than I expected. It has very good quality and a nice look. It's easy to use and works perfectly for my needs. I highly recommend it to anyone looking for something reliable and well-made.
May 22, 2024
Unprompted review
Reply from WP Dating
Hi Jenny,
Thank you so much for your kind words and positive review! We're thrilled that our product exceeded your expectations and that you found it high-quality and easy to use. Your recommendation means a lot to us.
Please don't hesitate to reach out with any further needs or questions. We're here to help!
Best regards,
This company is straight up a SCAM!
This company is straight up a SCAM!
I purchased all there products including the mobile app which they never delivered a working copy, after 12 months a asked for a refund which they said yes to but, 2 yrs later still waiting, No app, Product not working properly very buggy software.
I noticed all these positive reviews, well they are all from the same person, yes another scam.
May 16, 2024
Unprompted review
Reply from WP Dating
Hi Phill,
We totally disagree on your above post.
We delivered the complete product and worked on your site using our development and installation team.
After some years of using our product and team, you requested a refund, which we initially denied because it was already a year since the purchase, and we had used our developers on it.
The time our team has given you is more than what you have paid, which you know as well. If we had not worked then you might have requested refund within 6 months of purchase.
You even tried to request a refund through the bank, but it was against their and our terms, so you couldn't get the money back. That is the reason you have started posting negative reviews, and we totally disagree with you.
Also, when you last time posted, Trustpilot removed your post, as shown in the screenshot https://snipboard.io/HhoLFn.jpg
This time also, Trustpilot will remove your post because it is not acceptable and under the policies.
We are still happy to help you with the product and your project.
Regards,
Very good plugin and amazing Support!
May 9, 2024
Unprompted review
Reply from WP Dating
Thank you for your fantastic review! We're thrilled to hear that you're enjoying our plugin and that you've had an amazing experience with our support team.
Thanks again for your kind words and for choosing WP Dating!
The team at WP dating plugin are fantastic!
The team at WP dating plugin are fantastic! Super helpful and go the extra mile when customising their product and just general assistance.
April 10, 2024
Unprompted review
Reply from WP Dating
Hi Dear,
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you found our team fantastic and that we exceeded your expectations with our level of assistance and customization support.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure that your experience with WP Dating is nothing short of excellent.
Thanks again for your wonderful feedback!
Very professional
Very professional, excellent work delivered. They are very helpfull in everthing can't wait to start. Need a little bit work by ourself and then we can really start.
March 22, 2024
Unprompted review
Reply from WP Dating
Hi Nathalie,
Thank you so much for your kind words.
If you need further assistance, feel free to contact us, we are happy to help you for the launch.
Extremely unstable and buggy plugins
Extremely unstable and buggy plugins. Despite spending years trying to make them work, the plugins consistently fail and cause more problems than they solve. Support was unable to provide a lasting solution, and updates often introduced new issues rather than fixing existing ones.
Unfortunately, I have to make the hard decision to discontinue using this product. We invested so many years, but they simply could not get the plugins to function reliably. Learn from my mistake and stay away from this company, otherwise, you will only waste your time and money.
March 14, 2024
Unprompted review
wpdating is amazing
wpdating is amazing! With the installing of the great support team it was so great! The page looks great! It is easy to edit into my own taste. I dont have much understanding of editing, but with great help from support I am starting to get a hang of it! I highly recommend Wpdating! Thank you so much for making my dream of my own site come through!
January 12, 2024
Unprompted review
Reply from WP Dating
Hi Ida,
Thank you for your wonderful review!
We're happy to hear that your experience with WP Dating has been amazing, especially with the help of our great support team.
We're delighted that your page looks great and is easy to edit to your taste. It's fantastic to know we could assist you in making your dream site a reality!
If you ever need further help or have questions, we're here for you. Thanks for recommending WP Dating!
Best regards,
Great customer service
Great customer service. Responses and updates frequently. Neil, Brian and Alex have all been very personable and professional. Been working with them for 2 months now on 2 separate projects.
January 25, 2024
Unprompted review
Reply from WP Dating
Hi Rachel,
Thank you for your kind words! We're thrilled to hear that you've had a great experience with our customer service team, especially with Neil, Brian, and Alex.
We appreciate your feedback on their professionalism and personable approach. It's been a pleasure working with you on your two projects, and we're here to continue providing excellent support.
If you ever need assistance or have questions, feel free to reach out.
Best regards,
Above and Beyond The Call of Duty!
The support team at WP Dating are absolutely amazing with their knowledge and determination in helping their clients. Thanks to the team of talented developers; we had our website live and ready to launch over the moon in about two months. They work fast and they are great at what they do. Bravo guys!
January 18, 2024
Unprompted review
Reply from WP Dating
HI Gandy,
Thank you for the glowing review! We're thrilled to hear that our support team's knowledge and determination made a positive impact on your experience.
It's fantastic to know that our experienced developers were able to get your website live and ready for launch in just two months.
We appreciate your kind words and are here to support you every step of the way. Bravo to you, too, for choosing WP Dating!
Best regards,
WP Dating Software and Sales Support
The software support provided by WP Dating is commendable, particularly in terms of responsiveness. I have been a client of theirs off an on for the past ten years. The support team consistently demonstrates a high level of attentiveness to customer queries and concerns. One of the standout features is the promptness with which they address issues, usually within 24 hours, and no downtime for updates. The team's responsiveness is truly impressive, as they swiftly acknowledge tickets and provide timely updates on the progress of problem resolution. This commitment to quick and effective communication instills confidence in clients, making them feel supported and valued. Overall, the positive responsiveness of the software support team has enhanced my overall customer experience, contributing to a sense of reliability and trust in the company's commitment to customer satisfaction.
They are now my only software provider for my dating sites. The sales team has been extremely awesome as well and particularly lately with some customization requests I have submitted.
November 28, 2023
Unprompted review
Reply from WP Dating
Hi Herold,
Thank you so much for your kind words! We're thrilled to hear that you've had a commendable experience with our software support over the past ten years.
We're honored to be your sole software provider for dating sites, and we appreciate your trust in us. Our team is dedicated to maintaining high levels of responsiveness, and we're delighted that it has positively contributed to your overall customer experience.
If you ever have more customization requests or any questions, feel free to reach out. We're here to support you!
Best regards,
hands-down, great sport team
WP dating support has been probably one of the best support units that I’ve worked with over the years and I have several businesses and I am definitely going to recommend them if you’ve ever decided to get into this type of a work, five stars across the board!
November 13, 2023
Unprompted review
Reply from WP Dating
Hi Dear,
We sincerely appreciate your positive feedback regarding our WP Dating support services! It's fantastic to hear that your experience with our support team has been top-notch and among the best you've encountered.
Our team works diligently to ensure that you receive the assistance you need promptly and efficiently. Knowing that you're satisfied and willing to recommend us to others is incredibly rewarding.
If you ever have further questions, need assistance, or have suggestions for improvement, please feel free to reach out. We're here to support you every step of the way.
Thank you once again for choosing WP Dating, and we wish you continued success with all your businesses!
Best regards,
The support service of wp team is…
The support service of wp team is really good. I was in a doubt because of few negatve reviews posted for the product, that is the reason I started from a basic package. But i got a good service with the product that I want for my website.
it is customisable and many admin options are there which helped me to create my site. I was planning to launch the site on Jan but I think I will launch it earlier. Thank you team. I personally recommend the product and their service!!
October 12, 2023
Unprompted review
Reply from WP Dating
Thank You, Smiley Cru; we're delighted you've had a positive experience with our WP Dating service despite initial doubts due to negative reviews. Your feedback about our product's customizability and admin options is greatly appreciated. We're here to support you, and your decision to launch your site earlier is a testament to our commitment.
Thank you for recommending our product and service; your trust greatly benefits us.
If you have any questions or need further assistance, please don't hesitate to reach out. Best of luck with your upcoming site launch!
Warm regards,
They do their best to solve the…
They do their best to solve the problems, they also so fast to respond.
Thank you Brain
September 29, 2023
Unprompted review
Reply from WP Dating
Thank you for your positive feedback, Hazem Ali.
We truly appreciate your kind words. We're pleased to know that our team's efforts in addressing problems and providing fast responses have positively impacted your experience. Brian and the rest of our support team are dedicated to assisting you whenever you require assistance.
Please reach out if you have more feedback or need further assistance. We appreciate your support and are here to help you make the most out of our services. Thanks again!
Best regards,
Amazing service. Fast responses, no matter the hour.
Absolutely amazing service. Polite and fast replies.
I don't think they sleep! Even if I send or reply to an email during the midnight hours where they are, they have always responded within an hour.
Highly recommended.
September 28, 2023
Unprompted review
Reply from WP Dating
Thank you, Gurve, for your glowing review! We're thrilled you've had an amazing experience with our service and support team. Our commitment to providing fast and polite responses is a top priority, and we're glad to know that it's been consistent, even during unconventional hours.
Your recommendation means a lot to us; we're here around the clock to assist you. If you need further assistance, please don't hesitate to reach out. We appreciate your kind words and support!
Best regards,
Clean and easy to use.
Clean and easy to use.
Support was fantastic especially from Brian who is brilliant at coding.
September 26, 2023
Unprompted review
Reply from WP Dating
Dear Georgia,
Thank you for your feedback! We're glad you find our platform clean and easy to use. It's wonderful that you had a fantastic experience with our support team, especially with Brian's coding expertise.
If you need more assistance, please reach out. We're here to help, and we appreciate your positive comments.
Best regards,
WPDating is great!
Good support, lots of setting options, great site. I can only recommend WPDating!
September 22, 2023
Unprompted review
Reply from WP Dating
Thank you, Michael, for your positive feedback and recommendation! We're delighted you've had a great experience with WP Dating. Our team is committed to providing excellent support and ensuring our users have the flexibility they need with plenty of setting options.
Please reach out if you have more feedback or need further assistance. We appreciate your support and are here to help you make the most out of our services. Thanks again!
Best regards,
I'm happy with this plugin
I'm happy with this plugin, it is easy to set up and very complete. They really have thought of everything you would need to make a dating website. Members area, payment gateways, notifications etc.
And most important, the support is fast and on point!
Cheers,
Stijn
August 14, 2023
Unprompted review
Reply from WP Dating
Thank you, Stijn, for your wonderful feedback! We're delighted to hear that you're happy with our dating plugin and that it has met your expectations regarding ease of setup and completeness. We've put much effort into ensuring it covers all the necessary features for a dating website.
It's also fantastic to know you've had a positive experience with our customer support team. Providing fast and effective support is our top priority, and we're pleased to hear that it has been on point for you.
Please feel free to reach out if you have any more feedback or need assistance. We're here to help and ensure you continue to have a great experience with our plugin.
Best Regards,
You won't find a better deal than this
I have been using this dating plugin for many years and it is better now than it's ever been. There have been problems over the years but they get fixed, I haven't had any problems with customer service. I chose this plugin because if you take a look around at prices, you will see this is the best deal. I don't plan on ever switching to something else as long as they are in business.
August 7, 2023
Unprompted review
Reply from WP Dating
Dear RT,
Thank you for your positive review! We're thrilled to hear that you've had a great experience with the WP Dating plugin and appreciate that our plugin continued to improve over the years. We're committed to providing the best service possible and promptly resolving any issues.
Your loyalty and satisfaction mean a lot to us, and we appreciate your trust in our product. If you have any questions or need assistance, please don't hesitate to reach out. We look forward to continuing to serve you and provide you with the best product and service possible.
Best Regards,
AMAZING to begin with
I've been working closely with wpdating for around 2 months now with 2 dating websites and it was already AMAZING to begin with. to be honest it just gets better and better. At first I faced some problem which I thought was because of the plugin so I contacted them immediately and got a solution within a few hours of time. The problem was due to misconfiguration of settings and was not from their software. I’m very happy now with them and I sincerely recommend to all of the entrepreneurs who wants to start a customized dating website business, Thank you team for helping me with my project
June 25, 2023
Unprompted review
Reply from WP Dating
Dear Thomas,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you've enjoyed our services for the past two months and that your dating websites are doing well. Your kind words and positive feedback mean a lot to our team.
We are always here to provide the best possible support to our customers, and we're glad we could quickly resolve the issue you faced. Misconfigurations can happen, but we're delighted that we could assist you in promptly getting things back on track.
At WP Dating, we are dedicated to helping entrepreneurs like you succeed in their customized dating website business ventures. Your satisfaction and success are our top priorities, and we are committed to continually improving our services to make them even better.
If you have any more questions or need further assistance, please don't hesitate to reach out to us.
Once again, thank you for your trust in WP Dating. We're excited to continue working with you and participating in your project's success!
Best regards,
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