Wren Kitchens Reviews 

100,267
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 8,843 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and designers for their helpfulness, professionalism, and friendly attitude during home measurements and planning sessions. People also appreciate the smooth delivery process, noting that delivery teams are consistently polite, efficient, and careful with handling property. Furthermore, clients enjoy the clear communication and overall seamless journey from the initial showroom visit to completion. Some reviewers were not happy with product quality, reporting recurring issues like peeling laminate on exposed panels, chipped doors, and missing components. A few consumers additionally mentioned occasional difficulties with customer service support and getting these troublesome product problems resolved efficiently.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient customer service during... See more

Service

Reviewers mention positive feedback about service, noting that staff members are consistently punctual,... See more

Product

Reviewers highlight ambiguous aspects of product quality, with opinions sharply divided. Many consumers... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between exceptional support... See more

Delivery service

Clients share ambiguous opinions on delivery_service, reflecting a high level of disagreement regarding their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

P Ford measured our kitchen yesterday. He was able to see us earlier which was great. When he arrived he measured our space in a professional and efficient manner. He’s a friendly chap who seems to re... See more

Company replied

Rated 5 out of 5 stars

From the first time we walked into the showroom in Hemel Hempstead and met our salesman, Abu, until delivery of our kitchen and appliances we have had nothing but first class treatment from Wren. We o... See more

Company replied

Rated 5 out of 5 stars

Rebekah is a true master at her job She is efficient, kind and helpful throughout the entire process. Wren have been phenomenal and will look to replace other parts of the kitchen with your prod... See more

Company replied

Rated 5 out of 5 stars

It was wonderful having Mike McCarthy come out to do our measurements. He was very clear about what he was doing and even took additional measurements to make sure our design session was as well infor... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

100K reviews

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4.4

All reviews

(100,267)

8,909 reviews in the last 12 months

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Rated 5 out of 5 stars

Our advisor Adam Drewit was amazing

Our advisor Adam Drewit was amazing. Very friendly and professional and very knowledgeable about his product. Very very helpful in completing the kitchen that we really wanted

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

The worst kitchen ever.

We have purchased a full kitchen from them at almost 6k. We had a scheduled appointment to design the kitchen and then we had to wait for a professional engineer to confirm the design measurement otherwise we would not be able to proceed with the order. Well, the measurements were wrong and did not count the light switch so the installer had to short out a corner piece resulting on a disaster. The kitchen is no longer aligned and it looks odd. Wren didn't want to reimburse anything as we were supposed to check if their professional engineer was taking proper measurements.... Like paying a private doctor and then ask the GP if the other one did alright. And by the way, the quality is low, much lover than expected.

June 10, 2026
Unprompted review
Rated 2 out of 5 stars

Appalling after sales service

I ordered fitted wardrobes from Wren, the design part was flawless , the aftercare was shocking. The installer didn't turn up on the day he was supposed to & there was no communication from him, even after chasing him & Wren numerous times to find out what was happening. Each time called Wren they just kept telling me I should try contacting him as they couldn't get a hold of him either & they didn't seem to know where he was, surely they must know where their installers are!! The installer turned up 3 days later, no apology or explanation from him or Wren, & when I complained to Wren they weren't interested at all. Not the service I'd expect after paying thousands for the wardrobes, appalling after sales service, stay well clear!!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin came to our home to measure up…

Kevin came to our home to measure up for our kitchen, he was fantastic and gave us very good advice regarding our appt the following day.
Very friendly, chatty and made the experience very relaxed.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Just had my Kitchen completed by Andrew…

Just had my Kitchen completed by Andrew & Mickey . Excellent service from start to Finish what a fantastic job they made of my Kitchen . Nothing was too much trouble and they worked with me keeping me up to date throughout the project . An absolute Asset to Wren

August 15, 2026
Unprompted review

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