P Ford measured our kitchen yesterday. He was able to see us earlier which was great. When he arrived he measured our space in a professional and efficient manner. He’s a friendly chap who seems to re... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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I would give 0/1000 for this.the customer team never answer their phone, I have been on the phone for 3hours at a time.
After the money is taken off the customer they are not bothered to answer.
Customer services wren team you are not good
The Wren Kitchens delivery team, Keifer & Dean arrived right on time and handled all the heavy boxes with care. They were professional, friendly, and placed everything neatly in the rooms requested. Made the whole process completely stress-free!
I had the wren kitchen fitted unfortunately using their fitters. The fitter went on holiday half way through leaving me without a usable kitchen for 6 weeks
Tried to speak to the showroom and they washed their hands off saying speak to customer service. That’s the worst customer service ever. After been on the phone for 45 minutes all they did was to say I will look into it.

Reply from Wren Kitchens
Home renovation done kitchen looking dazzling! Professionally fitted no mess all professionally done. Thanks boys

Reply from Wren Kitchens
Wren agent came out and measured for our new kitchen, well recommended, very consise and pleasant experience. Thanks C Smith.

Reply from Wren Kitchens
Once again Wren’s customer services rep has dealt very effectively during our telephone conversation. Samuel has taken responsibility to see our requests through to conclusion.

Reply from Wren Kitchens
We had a lovely lady, C.Smith who helped us measure our kitchen. She was very thorough throughout the process, we were very happy with the experience, couldn’t recommend this company any more!

Reply from Wren Kitchens
Had an issue with some of the units and phoned Tracey from customer service who dealt with the complaint brilliantly

Reply from Wren Kitchens
A professional service carried out in a efficient and friendly manner.

Reply from Wren Kitchens
Great experience with M Willmott. Very professional, friendly and helpful throughout. Everything was explained clearly and the process was quick and straightforward.

Reply from Wren Kitchens
My customer service had been totally excellent. Olivia put my mind at ease she was extremely helpful and kind she listened to my problem and acted immediately. Many thanks dear Olivia.🙏🏾🙏🏾

Reply from Wren Kitchens
Mr Hadnum was very friendly and super efficient, he knew exactly what he was talking about, was friendly and made me feel at ease with the whole process, credit to your company

Reply from Wren Kitchens
Very good customer service from the designer at the showroom through to excellent communication at all stages. The chosen WREN fitter (Paul) came to the house a couple of weeks prior to installation and completely put my mind at rest, he was clearly very experienced and professional. From then on everything went smoothly and I’m delighted with the finished utility room. My experience was extremely positive.

Reply from Wren Kitchens
Really professional, really quick in and out measure up. Answered all our questions as we’ve not done this before.
Excellent service from C Smith 👏🏼

Reply from Wren Kitchens
Great service, very professional and reliable service from Roy

Reply from Wren Kitchens
Garry Pearson was great - he arrived during the time window specified, let me know about 30 minutes before he arrived and was professional and polite throughout the visit.

Reply from Wren Kitchens
Great measurement service from wren by L Der Merwe. Was friendly, on time and very thorough, answered all our questions and very knowledgeable on wrens product range ahead of our design meeting.

Reply from Wren Kitchens
Josh Howes came for a pre order measure of my utility and he was absolutely brilliant. From the minute he arrived he couldn’t have been anymore helpful, knowledgable and informative. He took the time to answer any questions I had and was very professional. He was a credit to himself and Wren. Thanks Josh 👍

Reply from Wren Kitchens
Good experience. Gentleman was very helpful & explained everything & the next steps. Look forward to hearing about when we can come in to see the plans. Thankyou

Reply from Wren Kitchens
Very easy contact and a pleasant experience

Reply from Wren Kitchens
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