The guy from Wren , Simon Mellor was all as hoped. On time, polite, professional and answered all our questions whilst measuring for potential new kitchen. We are looking forward to the next step u... See more
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We’ve just bought our kitchen from Wren, and we’re extremely happy with the experience. Our designer, Saif, was excellent. He provided outstanding service and guided us through every step of the pro... See more
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I spoke with the lovely Sam today at the Wren customer services who made ordering extra items a smooth and pleasant experience! She was very patient when I had a problem trying to pay for my items due... See more
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Our home survey was performed by S Heggie. He was very professional, friendly and thorough. He took time to explain the everything clearly and made the whole process easy and stress free. We were very... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
100K reviews
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Very good experience with Mr.Rawlinson.
Very good experience with Mr.Rawlinson.
Very pleasant and informative.
August 5, 2026
Unprompted review
Fantastic Customer Service
Amanda from Wren Customer care was absolutely fantastic. We discussed my self install query for a venting hob, she consulted the compliance team on my query and resolved it to my satisfaction within the same call. Above and beyond expectations. Could not be happier !
August 5, 2026
Unprompted review
S Jeff’s was very professional - would recommend
Steve (S Jeffs) was very professional and great at communicating. Would absolutely recommend.
August 5, 2026
Unprompted review
May use AI-assist with repliesRead more
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Poor quality
Very good experience in the showroom but it went downhill from there. The majority of my items were damaged inside the boxes despite the box being undamaged. Went to the showroom on the friday to get it rectified as soon as I realised. I was informed there’s not much the showroom can do apart from contact HQ who were closed over the weekend and at 1730 which is ridiculous for those who work office hours. I was then told they could not get me the replacement parts until over a week later despite I had arranged for fitting to be done the following Saturday. They would not even send me the pre built units for the inconvenience caused and hardly an apology. They gave me some compensation which they said was towards fitting costs but then refused to give any money off the actual product. On the phone the gentleman kept sighing when I explained the issues and couldn’t care less about customer satisfaction.
Their quality control is clearly poor for over half my carcasses to be damaged and have residue on them. Waiting nearly 2 weeks for a replacement is far from ideal when they advertise themselves as high quality and #1 in the UK.
I would advice avoiding Wren for kitchens after this experience.
July 31, 2026
Unprompted review
Reply from Wren Kitchens
Hi Jack,
Thanks for your review. We’d really like to look into this for you. I’ve sent a request via Trustpilot for your order details so we can check what’s happened and get back to you quickly.
Warm Regards,
Sam
Wren Kitchens
The attention to detail and efficiency.
The attention to detail and efficiency.
I’ve had a surveyor out a few times due to amendments being made as the place was being plastered. Each time it has been a pleasant and straightforward experience. R Barkley was my surveyor.
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Stacie,
We're so pleased to hear about your positive experience with our survey service. It's wonderful that our team member was efficient and provided a pleasant and straightforward experience for you. We appreciate you sharing your feedback!
Warm Regards,
Sam
Wren Kitchens
Great service
Friendly, professional service from the delivery crew and great efficiency with unloading.
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're delighted to hear about your positive experience with our delivery crew! It's wonderful to know they provided friendly, professional service and were efficient with the unloading. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Very friendly and helpful
Very friendly and helpful
S Heggie - couldn't have been more pleasant.
Kept me up to date with arrival time.
Was efficiant and explained things well
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Claire,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was friendly and helpful, kept you updated, was efficient, and explained things well.
Warm Regards,
Sam
Wren Kitchens
O Firouzia - super measuring appointment
O Firouzia polite, prompt and great service.
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Beccy,
We are so pleased to hear that our service was polite, prompt, and provided great service for you. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Jordan was very friendly and…
Jordan was very friendly and professional and satisfactorily resolved the issue for us.
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Stephen,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were friendly, professional, and satisfactorily resolved the issue. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Service was exceptional and Craig was faultless
Service was exceptional and Craig couldn’t have been better. Very professional and really appreciate the flexibility on appointment times.
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Mr Hughes,
We're delighted to hear about your positive experience. It's wonderful to know that our team member provided exceptional service and was professional and flexible with appointment times. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Very professional
A very professional, polite, understanding and kind approach given by Amanda.
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Alan,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were professional, polite, understanding, and kind. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Friendly and courteous
Daren was really friendly and knowledgeable.
Extremely courteous, quick and efficient.
Very polite and respectful of the property.
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was friendly, knowledgeable, courteous, quick, efficient, polite, and respectful of your property. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Jordan was friendly and very…
Jordan was friendly and very professional
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Catherine,
We appreciate your feedback and are happy to hear that our team member was very friendly and professional. Thank you for sharing your positive experience!
Warm Regards,
Sam
Wren Kitchens
Really patient service really excellent…
Really patient service really excellent was speaking to Samual he was very helpful very pleased
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Maureen,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were patient and very helpful. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Firouzia came today to our house to do…
Firouzia came today to our house to do the measure for the new kitchen,wardrobes and floor. Very pleased with his professionalism.
Well done to all for the support. Really appreciate
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Ioannis,
We're so pleased to hear about your positive experience with our measurement service. It's wonderful that our team member was professional and that you appreciate the support.
Warm Regards,
Sam
Wren Kitchens
Really good service
Really good service, polite and professional. A Afzal
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Berline,
We appreciate your kind words! We're happy to hear that you found our service to be polite and professional. Thank you for your feedback.
Warm Regards,
Sam
Wren Kitchens
5* Customer Service from Kay
Kay was very helpful and personable and dealt with our query with understanding and professionalism. He resolved our issue promptly and in full. 5* customer service, thanks Kay!
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Sarah,
We are so pleased to hear about your positive experience. It's wonderful that our team member was helpful and personable, dealing with your query with understanding and professionalism, and resolving your issue promptly and in full.
Warm Regards,
Sam
Wren Kitchens
Friendly service and helpful information
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Chloe,
We truly appreciate your kind words and are so pleased to hear that you experienced friendly service and received helpful information. Thank you for your positive feedback!
Warm Regards,
Sam
Wren Kitchens
The kitchen sink was not suitable
We had a problem with how the sink, that we initially agreed to looked in reality, once the kitchen was fitted. We wanted to replace it but the sink we preferred at Wren was not in stock. We bought another sink elsewhere and Wren’s kind customer service gentleman organised a refund for the returned sink.
July 30, 2026
Unprompted review
Reply from Wren Kitchens
Hi Erna,
We appreciate you sharing your experience. We understand that the initial sink didn't meet your expectations once installed. We're glad our team could assist with the refund for the returned item. We value your feedback.
Warm Regards,
Sam
Wren Kitchens
Friendly and professional service and…
Friendly and professional service and great communication. Great experience overall.
August 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Lina,
We're delighted to hear about your positive experience! It's wonderful to know that our service was friendly, professional, and that communication was great. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
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