P Ford measured our kitchen yesterday. He was able to see us earlier which was great. When he arrived he measured our space in a professional and efficient manner. He’s a friendly chap who seems to re... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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Quick and efficient process. A Moss was very personable and professional.
Had C Smith round to do my Kitchen measure.
Excellent customer service, very professional and very thorough. Would definitely have round again if I wasnt hoping the Kitchen will see me out!
Our delivery experience was excellant:
Order Number - 50316595 Adam McFarlane
Communications from the delivery team prior to their arrival was very good keeping us informed of their progress throughout the day and finally contacting us by phone to let us know they would be with us in 30minutes
When they arrived they not only unloaded the kitchen as we asked them to but gave us some added advice They were very careful and very tidy in storing the various units They were also very pleasant and we would just like to thank them for a trouble free experience
Jordan was very friendly and efficient
Michael could not have been more polite Pleasant and respectful a credit to Wren
This is the 1st time my husband and I make such a major purchase and our 1st dealing with Wren. I personally believe in buying British.
I've had nothing but 5* service from start to current; James the kitchen designer to both delivery drivers to Harrison from customer services who called me regarding a few after delivery issues, which all got resolved. I'm impressed with level of calmness and professionalism each exhibited. I would certainly recommend Wren to my friends
Can only speak from the experience of a measure up and initial store visit. Staff were polite and helpful.
Great communication and punctual. A Moss was polite friendly. Hardly took anytime at all measuring the room. Asked us if we had any thoughts about what we would like and recorded our requests. Great service so far.Thank you
Mr Dixon was punctual, polite and quietly did our measuring, whilst answering our outstanding questions.
Great experience today, S Defty came to measure up. He showed excellent customer service explained everything to me in detail, was quick and efficient.
He even had good banter, would definitely recommend the team at Wren.
Samuel was very helpful and solved my issue in a friendly, professional manner.
Our surveyor Paul was excellent. He arrived within the allocated time slot, measured up the room, taking photos and making note of all power sockets. Once he finished this, he explained clearly what we should expect from our visit to the showroom.
I was connected to Jordan Dexter who was attentive and listened to my request and responded with accurate information and understood being myself a senior citizen that I appreciated his assistance a credit to your company
Tim came to measure our home for a new fitted kitchen. Very courteous and rang ahead to confirm.
Very friendly and knowledgeable.
Amazing service by Tracey nothing too much trouble very pleased with outcome of my initial warranty problem and will certainly recommend Wren anytime
5******
Liam was very helpful and knowledgeable about the order changes and it all went smoothly
Kafui was extremely helpful. I was a little disappointed that there were so many issues with my kitchen but thanks to Kafui resolving everything with such ease you have still got a very satisfied customer
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