We had a fantastic experience with P. Ford from Wren, who came to measure our kitchen ahead of our design meeting. He was extremely polite, professional, helpful, and knowledgeable, and took the time... See more
Company replied
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Initially all long contacting Wren etc. After photos were submitted all became clear. A wren employee called from Humber region she was fantastic so helpful explained everything & sorted out my... See more
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We ordered a Wren kitchen with the skilled aid of Lucy a designer. The products were all delivered in apparently good condition, one slightly damaged door will be replaced within a week. The install... See more
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Richie could not have been more helpful in resolving my issues. He’s emails have explained all the details of the resolution. I suggest you use him as an excellent example when training other staff. W... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
101K reviews
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Good delivery communication but damage…
Good delivery communication but damage to product
August 24, 2026
Unprompted review
Wren Measure Experience
Gary who came to measure up, let us know when he was on route. He also was friendly and helpful.
August 24, 2026
Unprompted review
Check Measure
M Rennolds came to carry out my check measure. He was brilliant, very thorough, knowledgable and helpful! Punctual, quick and professional!
August 24, 2026
Unprompted review
D Bradbury
D Bradbury - friendly, no frills guy. Turned up on time, and nothing was too much trouble. Whole experience was as it should be, but rarely is ! Thanks mate
August 24, 2026
Unprompted review
50517512
50517512
This relates to the delivery of the kitchen elements by Jamie and Tony. They were bang on time, were patient and genial, unloaded and carried in the entire kitchen and completed within the 40 minutes estimated. Couldn't have asked for better.
Simon Tait.
August 24, 2026
Unprompted review
Lovely service today from S Weyman
Lovely service today from S Weyman. Cheerful, pleasant and efficient. Answered all of our questions and was really insightful with his answers! Thank you
August 24, 2026
Unprompted review
Terrible customer service
Terrible customer service. I’ve spent almost two months chasing Wren simply to buy four additional folding backs for a wardrobe. After endless emails and calls, they now want me to record a video explaining why I need them! I’m not claiming for damaged parts — I’m trying to give them money and buy additional parts. Absolutely ridiculous. Never again, and I certainly won’t recommend Wren to friends or family.
August 24, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The survey appointment was on time
The survey appointment was on time. I was kept informed of arrival time and time parameters effectively. The surveyor - T. Wells - was efficient, polite and informative.
August 24, 2026
Unprompted review
Reply from Wren Kitchens
Hi Carol,
We're so pleased to hear about your positive experience with our survey appointment. It's wonderful that you were kept informed and that our surveyor was efficient, polite, and informative.
Warm Regards,
Sam
Wren Kitchens
Leon was courteous professional and…
Leon was courteous professional and polite. He took the measurements and was very helpful.
August 24, 2026
Unprompted review
Reply from Wren Kitchens
Hi Hashmat,
We're delighted to hear about your positive experience! It's wonderful to know that our team member was courteous, professional, polite, and very helpful with the measurements. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens
Good Afternoon,
We truly appreciate your kind words and are so pleased to hear that you found our team to be friendly, prompt, and helpful. Thank you for your positive feedback!
Warm Regards,
Sam
Wren Kitchens
Rachel and Zak were great they were…
Rachel and Zak were great they were fast and effective and managed to fit everything in our small garage! They were friendly and informative and made the whole process very easy!
Thank you again!
August 24, 2026
Unprompted review
Reply from Wren Kitchens
Good Morning,
We're so pleased to hear about your positive experience. It's wonderful that our team members were fast, effective, friendly, and informative, making the whole process very easy for you.
Warm Regards,
Sam
Wren Kitchens
We had a great experience with Hifsha…
We had a great experience with Hifsha Ahmad at Wren Kitchens. She was very helpful, patient and professional throughout the whole design process. Hifsha took the time to understand what we wanted, offered helpful suggestions, and made the process of designing our new kitchen easy and enjoyable.
We are very happy with the final design and really appreciate all her support. Thank you, Hifsha, for your excellent service. Highly recommended!
August 20, 2026
Unprompted review
Reply from Wren Kitchens
Hi Binthi,
We're delighted to hear about your excellent experience. It's wonderful that our team member was helpful, patient, and professional, making the design process easy and enjoyable. We appreciate your kind words and are so pleased you're happy with the final design.
Warm Regards,
Sam
Wren Kitchens
Excellent customer service from Wren…
Excellent customer service from Wren Kitchens. Bethanie was very helpful, friendly and professional in resolving my query and arranging my refund quickly. I really appreciate her support and the smooth service. Thank you, Bethanie! Highly recommended.
August 24, 2026
Unprompted review
Reply from Wren Kitchens
Hi Azia,
We're so pleased to hear about your excellent experience with Bethanie. It's wonderful that they were very helpful, friendly, and professional in resolving your query and arranging your refund quickly. We appreciate your kind words!
Warm Regards,
Daniela
Wren Kitchens
Rachel and Zak thank you.
Rachel and Zak informed us of the deliver and arrived in the time frame that they had confirmed. They were very professional, looked very smart and took time to make sure everything was placed where we asked. Great service and so
Polite, thank you so much Rachel and Zak you are a credit to Wren.
August 24, 2026
Unprompted review
Reply from Wren Kitchens
Hi Kim,
We're so pleased to hear about your excellent experience with our team members. It's wonderful that they were professional, looked smart, and ensured everything was placed as requested. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Chelsea dealt with my issue in a very…
Chelsea dealt with my issue in a very calm, professional and helpful manner. She fully understood my problem and helped to resolve it successfully. I was very reassured by her approach.
August 17, 2026
Unprompted review
Reply from Wren Kitchens
Hi Rosie,
We are so pleased to hear about your positive experience. It's wonderful that our team member dealt with your issue in a calm, professional, and helpful manner, successfully resolving your problem.
Warm Regards,
Sam
Wren Kitchens
Efficient service
August 16, 2026
Unprompted review
Reply from Wren Kitchens
Hi Lisa,
Thank you for your 5* review!
Warm Regards,
Sam
Wren Kitchens
E ludlow and Liam
E ludlow and Liam, was very friendly and helpful. Good delivery.
August 24, 2026
Unprompted review
Reply from Wren Kitchens
Hi Sophie,
We appreciate your positive feedback! We are delighted to hear that our team members were friendly and helpful, and that you had a good delivery experience. Thank you for sharing your experience!
Warm Regards,
Daniela
Wren Kitchens
S Perera was very professional
Suranga Perera was very professional, friendly and punctual. She took the time to carefully measure everything and explain what was needed. We would happily recommend her.
August 23, 2026
Unprompted review
Reply from Wren Kitchens
Hi Izzie,
We're so pleased to hear about your positive experience. It's wonderful that Suranga was professional, friendly, and punctual, taking the time to carefully measure everything and explain what was needed.
Warm Regards,
Daniela
Wren Kitchens
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