Wren Kitchens - Glasgow Reviews 11

TrustScore 3.5 out of 5

3.4

Great Western Road Retail Park, Great Western Road, G15 6RX Glasgow, GB


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Rated 5 out of 5 stars

Kitchen was delivered this morning by Ross & Gibson. Gibson was fantastic, calling before his arrival and talking me through what was going to happen when he arrived. Both men were quick, careful and... See more

Company replied

Rated 5 out of 5 stars

Very pleasant and easily contacted staff when needed. Changes made to my plan before delivery which was quick and very professional. Would recommend Wren kitchens to anyone.

Company replied

Rated 5 out of 5 stars

All round great experience with Wren Kitchens. From the expertise and patience of the designer Lewis to the helpful transport team Ross & Gibson - great customer service. Well deserved five star ratin... See more

Company replied

Rated 1 out of 5 stars

TERRIBLE QUALITY they are SCAMMERS, do not trust this company - the quality of their goods do not reflect the price - Wren has been a household name for years however new managment have bur... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Kitchen Remodeler

About Wren Kitchens - Glasgow

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 110 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

  • Great Western Road Retail Park, Great Western Road, G15 6RX, Glasgow, United Kingdom

  • 01416119503

3.4

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

TERRIBLE QUALITY

TERRIBLE QUALITY
they are SCAMMERS, do not trust this company - the quality of their goods do not reflect the price -

Wren has been a household name for years however new managment have buried this company into the ground.

I install kitchens for a living and this company will charge you £20,000 for a kitchen thats not worth £3000 that wont last a year without problems.
never purchase from wrens.

I also convinced and stopped my grandmother from buying a new £5000 worktop becuase a plastic knife would probably scratrch it.
And now my sister is backing out of her £10,000 kitchen because they don't care about thier product quality in the slightest.

May 8, 2026
Unprompted review
Wren Kitchens - Glasgow logo

Reply from Wren Kitchens - Glasgow

Hi,

We’re sorry to hear about your experience and would like to help put things right. I’ve sent a request via Trustpilot for your order details, could you please send us your order details so we can look into this and come back to you with an update?

Warm Regards,
Callum

Rated 1 out of 5 stars

Do not buy from Wren

if i could give a minus 5 I would. A one day installation of a fitted wardrobe installation is now on week 4 of what is the shoddiest installation and service I have ever encountered! Save your money - buy a flat pack from B &Q as the quality of product is no better. The installation is worse than what I would do myself! customer service from the showroom absolutely shocking! Would never recommend or use this company in the future!

April 27, 2026
Unprompted review
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Reply from Wren Kitchens - Glasgow

Hi Gillian,

Thanks for your review. We’ve tried to get in touch to request your order details but haven’t heard back yet. Without these we’re struggling to look into your concerns, but as soon as we receive them we’ll be happy to help.

Warm Regards,
Callum

Rated 1 out of 5 stars

I cannot in any stronger terms advise…

I cannot in any stronger terms advise you against using Wren. Classic promise you everything and as soon as as you’ve signed the experience drops. So many problems at the time and now not that long after the instillations I am having thoughts to probably needing a new kitchen due the quality of the products

AVOID

May 7, 2026
Unprompted review
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Reply from Wren Kitchens - Glasgow

Hi Mark,

Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.

I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.

Warm Regards,
Sam

Rated 5 out of 5 stars

Very pleasant and easily contacted…

Very pleasant and easily contacted staff when needed. Changes made to my plan before delivery which was quick and very professional. Would recommend Wren kitchens to anyone.

March 28, 2026
Unprompted review
Wren Kitchens - Glasgow logo

Reply from Wren Kitchens - Glasgow

Hi Esther,

We're happy to learn that our staff were pleasant and easily contacted. It's great the changes were made to your plan and the delivery was quick and professional.

Warm Regards,
Callum

Rated 5 out of 5 stars

Good service

Delivery guys were on time and very professional

March 30, 2026
Unprompted review
Wren Kitchens - Glasgow logo

Reply from Wren Kitchens - Glasgow

Hi Derek,

We appreciate your feedback and are so happy the delivery team was professional and on time. Thank you for letting us know!

Warm Regards,
Kieran
Wren Kitchens

Rated 5 out of 5 stars

All round great experience with Wren…

All round great experience with Wren Kitchens. From the expertise and patience of the designer Lewis to the helpful transport team Ross & Gibson - great customer service. Well deserved five star rating.

February 16, 2026
Unprompted review
Wren Kitchens - Glasgow logo

Reply from Wren Kitchens - Glasgow

Good Afternoon,

We're happy to hear about your great experience with our kitchens. It's great to know the designer and transport team provided such helpful customer service. We appreciate your five-star rating!

Warm Regards,
Sam

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, Craig the designer was excellent and very helpful and knowledgeable.
Kitchen Delivered on time, the delivery guys (Alex and Yusuf) were excellent, friendly professional and helpful.

February 13, 2026
Unprompted review
Wren Kitchens - Glasgow logo

Reply from Wren Kitchens - Glasgow

Hi Lorna,

We're happy to hear that you received great service! It's wonderful that the designer was excellent, helpful, and knowledgeable, and that the delivery team was friendly and professional.

Warm Regards,
Daniela

Rated 5 out of 5 stars

10/10 for Gibson & Ross

Kitchen was delivered this morning by Ross & Gibson. Gibson was fantastic, calling before his arrival and talking me through what was going to happen when he arrived. Both men were quick, careful and efficient. As a first time buyer, the customer service I’ve received today has been fantastic and Gibson answered all of my questions with no issues.
Would recommend Gibson and Ross to anyone who asked. Thank you both.

February 3, 2026
Unprompted review
Wren Kitchens - Glasgow logo

Reply from Wren Kitchens - Glasgow

Hi Rebecca,

We're happy to hear that your delivery experience was fantastic! It's great to know that the team was quick, careful, and efficient, and that all your questions were answered. Thank you for your recommendation!

Warm Regards,
Callum

Rated 5 out of 5 stars

Quick service big kitchen delivered…

Quick service big kitchen delivered superbly couldnt have asked for more, specky boys a looker

February 3, 2026
Unprompted review
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Reply from Wren Kitchens - Glasgow

Hi Scott,

We're happy to hear that you enjoyed your experience with our quick service and kitchen! Thank you for your superb feedback; we appreciate it.

Warm Regards,
Callum

Rated 1 out of 5 stars

Very Disappointing

Wren Kitchens refused to do my kitchen, saying the job was too small, despite me needing a full peninsular/island built (3-5 units), new top cabinets, new kitchen hood and double sink (and checking this with them in advance). Seems they’re only interested in complete, head to toe, new kitchens where they make the most money. Very disappointing and a huge waste of time

May 30, 2025
Unprompted review
Wren Kitchens - Glasgow logo

Reply from Wren Kitchens - Glasgow

Hi Alex,

Thank you for your review. I'm very sorry to hear that you are disappointed with your experience.

Your feedback is important to us, so thank you for letting us know what happened. I will ensure that your concerns are passed on to the relevant teams for review.

Warm Regards,
Shan

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