Wren Kitchens Reviews 

I had the kitchen measurements done by Mark Rennolds, really friendly and quick work.

D Atkinson from Wren's Home Survey Team was great. Helps you understand what the survey entails and the next steps. He was very friendly and we barely knew he was here.

Steve was great. He arrived on time and was very professional during the whole session. Thank you!

Really friendly and knowledgeable member of the kitchen survey team!

S Wright phoned and text to advise on route. So I wasn't sat twiddling thumb wondering when they would arrive .
Friendly, chatty and asked plenty of questions for what we wanted for our new kitchen 10/10 would highly recommend.

We had L Albrow visit to measure up our kitchen. Througout he was friendly and polite, explained the process and answered all questions.

WREN TOOK 18 months to complete my kitchen . I can only begin to tell you the issues ive had with them and they did offer compensation but it pales in comparison to what they put our family through . I would avoid if I were you .

Tim Marks who came to measure the kitchen was professional, friendly, and thorough. He measured everything carefully, explained the process clearly, and answered all my questions. Great service!

Bethanie was fantastic, I promptly received my replacement cabinet. It has been a really easy process from beginning to end

Harrison was really polite, and really helpful in sorting out any issues I had with the wren kitchen parts.

Customer Service James Blackburn was calm, and effectively sorted my problem during a difficult bedroom installation. His manner was sympathetic & professional and remained in contact over 2 days until the problem was solved to my satisfaction.
Thank you so much for

Bethanie was very helpful sorting out the missing items from my order & arranging a refund.

A few days ago, I posted a review about the nightmare I've experienced with my kitchen installation with wren. Unfortunately, things have only gotten worse.
Just to update everyone: I have been without a water supply in my kitchen since 13th July (19 DAYS). Because my cooker delivery has now failed twice, everything has been brought to a standstill. Wren have put my kitchen island in the wrong position to make room for the late delivery and due to this, they can't connect my water.

Today, Wren told me that my water won't be reconnected until 10th August. That's four weeks without running water in my kitchen—four weeks without being able to carry out basic everyday tasks.

I genuinely cannot understand how a company can think this is acceptable.

If you're considering using Wren, please think carefully. My name is Julie Lyle, and I'm more than happy to share photos and videos of everything I've been dealing with so you can see the reality of my experience before making your decision!

My advice would be if you want to purchase from wren, get your own fitters as this is where I have went wrong!

Your representative Liam Gwatkin was very helpful and knowledgeable about the products and helped me asap

Great customer service from Bethany at Wren kitchens

Our home survey was performed by S Heggie. He was very professional, friendly and thorough. He took time to explain the everything clearly and made the whole process easy and stress free. We were very impressed with his service and highly recommend him. He was very knowledgeable and took great care with every measurement

Excellent customer service. We returned to purchase bedroom furniture after having the most beautiful kitchen from Wren 18months ago. Friendly and professional from the offset, nothing is too much trouble and great communication. A lovely gent Sam Wright visited today for a home measure, again professional, thorough and friendly, carried out with the least of fuss. Looking forward to the next steps.

Very thorough and helpful. Appointment slot was precise, and surveyor arrived promptly. Couldn’t fault service

Excellent service from customer support. We really appreciated how well Amanda sorted everything so easily. Really positive and was so happy to help .

Awful company that are less than honest or trustworthy. The staff at the Luton branch are terrible. Designer Akifah told my wife and I we couldn't have a corner unit, which we already have in our existing kitchen. We felt pressured into paying a deposit to secure a discount on 19th May. We have no final design and only a provisional agreement as we were told we can still make changes. We requested a refund and to cancel the kitchen all together 3 days later. Akifah only acknowledged the message to pressure us into not cancelling, no refund given after weeks of waiting. I visited the showroom to ask for a refund, they said only managers can authorise this and Oliwia, who claimed she was a manager, said she would action this and I would have the money in 10 days. Again, no refund after weeks of waiting. I called the store, was told a male manager was busy in a meeting and will call me back. Also claimed Oliwia no longer worked at the showroom. They never called me back. It's the end of July and I have had no contact from them and no refund. Absolutely appalling and disgusting way to behave.