Wren Kitchens - Llandudno Reviews 24

TrustScore 4.5 out of 5

4.4

Unit D1, Mostyn Champneys Retail Park,, Conway Rd,, LL30 1RY Llandudno, GB


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Rated 5 out of 5 stars

Company kept me informed of delivery time and attended on time stated. Two men did as I requested re placing of units/appliances and were polite and friendly. Thank you Andrew and lewis

Company replied

Rated 5 out of 5 stars

Abbi S was pleasant and courteous from the start. She politely asked where was the best place to park, and proceeded to park, with confidence and great care to our vehicle. She donned foot covering,... See more

Company replied

Rated 1 out of 5 stars

Really don’t know where to start. What a complete nightmare, damaged units, staff stating what an awful company to work for, driver & template fitter went into detail how awful the company are... See more

Company replied

Rated 5 out of 5 stars

excellent service , joseph has been brilliant and very helpful from start to finish , cannot speak more highly of the help i received from joseph. thank you .

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens - Llandudno

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

  • Unit D1, Mostyn Champneys Retail Park,, Conway Rd,, LL30 1RY, Llandudno, United Kingdom

  • 01492859999

4.4

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Mike was very friendly and…

Mike was very friendly and professional- a great representation of your premium service

May 23, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Jon,

We appreciate your feedback! We're glad our team provided professional and friendly service. Thank you!

Warm Regards,
Callum

Rated 5 out of 5 stars

Wren survey team

Very professional and thorough survey. Mike Rawlinson was very helpful and informative and gave me every confidence in taking my kitchen renovation forward

May 11, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Sandda,

We appreciate you sharing your experience. We're happy to learn that the survey was professional, thorough, helpful, and informative. Thank you for your feedback!

Warm Regards,
Daniela

Rated 5 out of 5 stars

Company kept me informed of delivery…

Company kept me informed of delivery time and attended on time stated. Two men did as I requested re placing of units/appliances and were polite and friendly. Thank you Andrew and lewis

May 6, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Philip,

We're happy to learn that you were informed of the delivery time and that Andrew and Lewis were punctual. It's great to know they were polite, friendly, and followed your placement requests.

Warm Regards,
Daniela

Rated 5 out of 5 stars

excellent service

excellent service , joseph has been brilliant and very helpful from start to finish , cannot speak more highly of the help i received from joseph. thank you .

April 27, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hello,

We're happy that you received excellent service and found the support brilliant and helpful. We appreciate your high praise and thank you for your feedback!

Warm Regards,
Daniela

Rated 5 out of 5 stars

Fantastic delivery service

Father and son Andrew and Lewis made receiving delivery of my kitchen easy. They kept me informed before their arrival. On delivery they were polite, efficient and happy to accommodate my requests.

March 11, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Joan,

We're happy to hear that the delivery of your kitchen was made easy. It's great that you were kept informed, and that the team was polite, efficient, and accommodating. We appreciate your feedback.

Warm Regards,
Callum

Rated 5 out of 5 stars

Excellent service

Excellent service, on time, Abby was very friendly from start to finish, would definitely recommend

February 26, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Gillian,

We appreciate you sharing your positive experience! We're so happy to hear that our service was excellent and friendly. We value your recommendation.

Warm Regards,
Daniela

Rated 5 out of 5 stars

Survey review

Abbi S arrived on time and did the survey in good time. She was able to answer the few questions we had.

February 26, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Anthony,

We're happy to hear that our surveyor was punctual, efficient, and helpful in answering your questions. We appreciate you taking the time to leave feedback.

Warm Regards,
Callum

Rated 5 out of 5 stars

Very friendly and pleasant

Very friendly and pleasant

February 25, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Mrs White,

We're happy to hear that you found our team friendly and pleasant. Thank you for your positive feedback; it means a lot to us.

Warm Regards,
Sam

Rated 5 out of 5 stars

Abbi S was professional and friendly.

Abbi S was professional and friendly.
Great service

February 25, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Elin,

We appreciate you taking the time to share your feedback. We're glad that you found our service great and our staff professional and friendly.

Warm Regards,
Sam

Rated 5 out of 5 stars

Abbi was very happy

Abbi was very happy , polite & professional.

February 22, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Katie,

We appreciate your positive feedback and are so happy to hear that you found our service to be polite and professional.

Warm Regards,
Callum

Rated 5 out of 5 stars

Abbi arrived exactly on time today

Abbi arrived exactly on time today. She was very pleasant and professional, an asset to your company.

February 20, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi,

We appreciate you sharing your positive experience! We are so glad to hear that you were pleased with our team member's professionalism and timeliness.

Warm Regards,
Callum

Rated 5 out of 5 stars

Highly recommend abbi to come out and messure kitchen

Lovely and polite chat with abbi, very quick and helpful would highly recommend her

February 16, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Sandie,

We're so happy to hear that you had a lovely and polite conversation and that you found our team member quick and helpful.

Warm Regards,
Sam

Rated 5 out of 5 stars

Abbi are surveyor was very helpful

Abbi are surveyor was very helpful. She explained everything she was doing and asked if we had any questions for her.

February 15, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Good Morning Paul,

We're happy to hear that our surveyor was so helpful and informative! We appreciate you taking the time to share your positive experience with us.

Warm Regards,
Sam

Rated 5 out of 5 stars

My Wren Kitchen

Wren Llandudno is a great place to order your kitchen from. From my first appointment with Chris Phelps to the finishing appointment, it was hassle free. I tweaked the design a few times and Chris was amazing, patient and understanding.
Unfortunately I was rather disappointed with the finish. I even cut my finger on one of the drawer handle screws.
Customer services were wonderful. They immediately sent a Field Installation Manager to my home to inspect the problem. In the meantime my son noticed that the work on the kitchen was not up to the expected standard and the Field Manager agreed with him. So following his visit he arranged for the necessary remedial work to be completed by the same fitters under our warranty.
This extra work took over 4hrs but they put everything right to a very acceptable standard.
A shame they had to be called back to achieve this.
I am very happy with the result and thanks to Wren Kitchens I am now enjoying my beautiful new kitchen.

February 4, 2026
Unprompted review
Wren Kitchens - Llandudno logo

Reply from Wren Kitchens - Llandudno

Good Morning Mary,

We appreciate your feedback. We're happy that Chris provided excellent support during the design phase. We regret the initial finish issues and the injury caused by the drawer handle. We're glad our customer service team responded quickly and resolved the problems to your satisfaction. Thank you for sharing your experience and we're pleased you are now enjoying your new kitchen.

Warm Regards,
Sam

Rated 5 out of 5 stars

Abbi S Wren Llandudno

This was our first measure so that we can move on to planning. Abbi S was very pleasant, friendly and helpful.

February 12, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Paula,

We're happy to hear that your initial experience was positive and that the support you received was helpful as you move forward with your plans. Thank you!

Warm Regards,
Daniela

Rated 5 out of 5 stars

Abbi S was very professional and quick

Abbi S was very professional, thorough and quick

February 11, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Good Morning Rebecca,

We're happy that your experience was professional, thorough, and quick. Thank you for your positive feedback; it truly means a lot to us.

Warm Regards,
Sam

Rated 5 out of 5 stars

Abbi S was polite and punctual

Abbi S was polite and punctual, she contacted me before she arrived to confirm the booking and time of arrival. Abbi worked quietly and efficiently.

February 5, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Rita,

We're happy to hear that Abbi was polite, punctual, and efficient. We appreciate you taking the time to share your positive experience with us.

Warm Regards,
Daniela

Rated 5 out of 5 stars

A sweet memory

Abbi S was pleasant and courteous from the start. She politely asked where was the best place to park, and proceeded to park, with confidence and great care to our vehicle. She donned foot covering, and we entered the kitchen, when she needed access to cupboards she again was very polite, she measured quietly and efficiently, she asked if it was alright to take the pictures before taking them. She behaved as a polite guest and NOT with a ‘ I have a right to be here’ attitude. We exchanged friendly conversation, she greeted our dogs, and made the whole visit, a sweet memory.
Thank you for sending her.

February 2, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Good Morning Mr Bullimore,

We're happy to hear that the visit was a sweet memory. It's great to know that our team member was pleasant, courteous, and respectful during the entire process. We appreciate you sharing your positive experience and are grateful for your feedback.

Warm Regards,
Sam

Rated 5 out of 5 stars

Fabulous service!

Kept me notified on the day of arrival time. On time, professional, considerate with our living needs. Kind and thoughtful. Would definitely recommend Callum and Andy

January 29, 2026
Unprompted review
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Reply from Wren Kitchens - Llandudno

Hi Emma,

We're happy to hear that you were kept informed and that our team was professional, considerate, kind, and thoughtful. Thank you for recommending us!

Warm Regards,
Callum

Rated 5 out of 5 stars

A great experience

Timely delivery, organised and very polite - a great experience. Thank you.

January 29, 2026
Unprompted review
Wren Kitchens - Llandudno logo

Reply from Wren Kitchens - Llandudno

Hi Rebecca,

We're happy to hear that you had a great experience with our timely delivery and organized service. Thank you for your kind words!

Warm Regards,
Callum

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