Michael M came to visit us to measure up my kitchen. Was friendly & very imformative. Showed me the areas mearsured up on the laptop, explained every detail i needed to know. Very helpful.
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Michael M came to visit us to measure up my kitchen. Was friendly & very imformative. Showed me the areas mearsured up on the laptop, explained every detail i needed to know. Very helpful.
Company replied
Michael M was extremely helpful and polite throughout the process. Michael took time to talk me through all of the kitchen plans, and answering my questions. His knowledge and confidence made the proc... See more
Company replied
It was brought to my attention by the installer on how much dead space my new units was giving me, this wasn’t the remit when we sat for 3hrs with the designer, its was to maximise as much storage as... See more
Company replied
Absolute joke. Parents paid over £20k for a kitchen that was meant to take 3 weeks to fit once delivered. It’s now been 8 weeks and still issues and not fully fitted. Haven’t been able to co... See more
Company replied
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East Retail Park, 28 Docks Way, NP20 2NW, Newport, United Kingdom
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Michael M came to visit us to measure up my kitchen. Was friendly & very imformative. Showed me the areas mearsured up on the laptop, explained every detail i needed to know. Very helpful.

Reply from Wren Kitchens - Newport
The help and assistance I received for Joseph's was amazing. He was so helpful and polite.
Hes also followed up the next day with a phone call with the outcome that I needed . 5 stars 🌟

Reply from Wren Kitchens - Newport
Michael M was extremely helpful and polite throughout the process. Michael took time to talk me through all of the kitchen plans, and answering my questions. His knowledge and confidence made the process feel very smooth and reassuring.

Reply from Wren Kitchens - Newport
Jago arrived on time and was very pleasant. He measured up then explained what happens when we go to the showroom for the fitment planning.
All done professionally and efficiently

Reply from Wren Kitchens - Newport
It was brought to my attention by the installer on how much dead space my new units was giving me, this wasn’t the remit when we sat for 3hrs with the designer, its was to maximise as much storage as possible. After speaking to Jordan in customer services he come to a resolution that my wife and I were happy with. Thanks Jordan 👍

Reply from Wren Kitchens - Newport
We had a Kitchen installed December 2023 and we had an issue at the beginning of December 2025 with the worktop splitting above the dishwasher, and one of the drawer units falling apart. We are now at April 16th 2026 and Wren failed to rectify the problem after many emails and failed promises from Wren we still have the kitchen in the same state nearly 5 month on, with no confirmation of when the issue will be rectified under the warranty. Unfortunately, we would DEFINITELY not recommend Wren to anyone considering a new kitchen.

Reply from Wren Kitchens - Newport
Very polite and on time and knowledgeable Boyd L

Reply from Wren Kitchens - Newport
Boyd L came to measure my kitchen, he was very pleasant and very helpful. Very good experience

Reply from Wren Kitchens - Newport
Great friendly face to see this morning. Boyd was great, communicated to give me a time and arrived as discussed to start on the kitchen measure. Thank you for your help

Reply from Wren Kitchens - Newport
had a phone call on Friday from the fitter, to clarify he would be starting on the Tuesday 3 march , Paul was punctual and very professional, and done a fantastic job would definitely recommend.

Reply from Wren Kitchens - Newport
Boyd L was very professional, lots of communication and showed up on time even on a sunday. Got on with the job and explaoned all the steps clearly.

Reply from Wren Kitchens - Newport
Received a call which really helped, as I don't live in the property we're renovating it meant I didn't have to wait there wasting time.
The surveyor left no stone unturned and measured absolutely everything in the room, which should hopefully make the designers job much easier in finding solutions for the installation.

Reply from Wren Kitchens - Newport
Boyd L came to measure two bedrooms for us, he was friendly, polite and respectful, turned up right on cue. Very pleased, thank you.

Reply from Wren Kitchens - Newport
Matthew D was very polite,I felt comfortable asking questions and he provided me with an insight of the process.. and he made a fuss of my dogs which always gains brownie points

Reply from Wren Kitchens - Newport
Really happy with whole process from design to fitting. A few minor adjustments required, but all seem to be managed well. Thank you Paul for fitting my wardrobes. Excellent job.

Reply from Wren Kitchens - Newport
The carpenter arrived promptly and worked throughout the day to install a fitted wardrobe . He was polite, friendly and professional, willing to adapt the design to our requirements.
We are totally happy with the result, the standard of work is excellent with great attention to detail and the room was left in clean and tidy manner.

Reply from Wren Kitchens - Newport
Excellent service by Boyd L, very informative and friendly!

Reply from Wren Kitchens - Newport
A tradesman working at his best great friendly attitude.

Reply from Wren Kitchens - Newport
Thanks Boyd L for today.
Efficient, helpful gave us some good advice for when we choose our new kitchen. Thanks again

Reply from Wren Kitchens - Newport
Boyd L was extremely professional and thorough ensuring our new kitchen would fit with no redesign required. Pleasant and polite answering all questions both my husband and I had. He's a credit to the company.

Reply from Wren Kitchens - Newport
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