P Ford measured our kitchen yesterday. He was able to see us earlier which was great. When he arrived he measured our space in a professional and efficient manner. He’s a friendly chap who seems to re... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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Keith visited us to complete the home measure for our new kitchen, and he was brilliant from start to finish. He was friendly, professional and efficient, explained everything clearly, and simply got on with the survey without any fuss.
The whole process felt easy and straightforward, and Keith gave us complete confidence that everything had been measured properly. Honestly, it’s difficult to suggest how Wren could improve the service—just send a Keith to every home!
A great experience and a real credit to Wren. Thanks, Keith!
Keith was very polite and answered questions clearly. Measurements were done in no time!
Friendly and very helpful with questions we had
The customer service we received today was absolutely first class. ⭐⭐⭐⭐⭐
The measurement of our rooms was completely hassle-free and didn’t take a lot of time, while still being very thorough and precise.
Our Wren representative was incredibly professional, polite and courteous. He even phoned us in advance to let us know that he was running early and to check if it was okay for him to arrive a little earlier, which we really appreciated.
Overall, a fantastic experience from start to finish. Five-star service! ⭐⭐⭐⭐⭐
Great communications. Michael arrived promptly. Very good at explaining what he was doing and the next steps in the process.
The visit was ann excellent experience from my point of view.
Thank you IIlze for a very professional measure up service!
Friendly and helpful. Was on time and did what she needed to do
Andrew Hadnum visited us today. He was great. Very friendly and polite. Explained the process fully and gave us his feedback when we asked. Would reccomend.
Mr Gary Hickman recently visited our home to survey two bedrooms for fitted wardrobes due to limited storage space. He was professional, knowledgeable, and genuinely friendly throughout the process. Gary carefully measured everything required and, being ex-Royal Navy, we also enjoyed a good conversation about our shared experiences. The service provided was excellent from start to finish, and I would highly recommend him to anyone considering fitted furniture. Thank you, Gary.
Initially all long contacting Wren etc.
After photos were submitted all became clear.
A wren employee called from Humber region she was fantastic so helpful explained everything & sorted out my problem she was GEMMA.
I would like her to be mentioned to the manager in charge.
She was so efficient personable & I am very happy to have her dealt with the problem all resolved now.
Thank you so much.
Andy Hadnum came to measure up in preparation for a new kitchen. He rang ahead to let me know his arrival time. Andy was friendly, efficient and I felt at ease. Lovely man. Thank you.
Great experience from Keith Woodbridge. He was very friendly and helpful.
Professional service , efficient and knowledgeable , courteous of the property
The surveyor Michael introduced himself. From his initial meeting he was courteous and professional throughout the appointment. Thank you for you time.
Our advisor Adam Drewit was amazing. Very friendly and professional and very knowledgeable about his product. Very very helpful in completing the kitchen that we really wanted
We have purchased a full kitchen from them at almost 6k. We had a scheduled appointment to design the kitchen and then we had to wait for a professional engineer to confirm the design measurement otherwise we would not be able to proceed with the order. Well, the measurements were wrong and did not count the light switch so the installer had to short out a corner piece resulting on a disaster. The kitchen is no longer aligned and it looks odd. Wren didn't want to reimburse anything as we were supposed to check if their professional engineer was taking proper measurements.... Like paying a private doctor and then ask the GP if the other one did alright. And by the way, the quality is low, much lover than expected.
I ordered fitted wardrobes from Wren, the design part was flawless , the aftercare was shocking. The installer didn't turn up on the day he was supposed to & there was no communication from him, even after chasing him & Wren numerous times to find out what was happening. Each time called Wren they just kept telling me I should try contacting him as they couldn't get a hold of him either & they didn't seem to know where he was, surely they must know where their installers are!! The installer turned up 3 days later, no apology or explanation from him or Wren, & when I complained to Wren they weren't interested at all. Not the service I'd expect after paying thousands for the wardrobes, appalling after sales service, stay well clear!!
J Taylor made the experience pleasant he was very knowledgeable and was able to measure up without any issues he arrived 15mins early which I appreciated
Kvetkovska came today,took all the measurements and book me for my shop visit.
Very knowledgeable,polite and efficient!
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