The guy from Wren , Simon Mellor was all as hoped. On time, polite, professional and answered all our questions whilst measuring for potential new kitchen. We are looking forward to the next step u... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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Jon Griffith was very professional and represented Wren in a very positive and respectful way.
Sam Atkinson is a brilliant trainer! She is knowledgeable, passionate and full of good vibes! Love her stile ! ♥️
Wren Kitchen Delivery 3rd August 2026
I was a bit worried about the delivery as the path down the side of the house was still unfinished, Mark checked the site and said there were no issues. Both Mark and Dave were extremely helpful and hardworking. They had our delivery unloaded in 40 minutes. Outstanding service.
G. Pearson was polite, informative and friendly. He completed the measurement in the time he said he would. Thank you!
Just had A Hadnum out for our measurements, can’t fault him. He was polite, professional and easy to speak too. Thanks again
Received a call from customer service from Wren, Samuel cane to assist me.
Sorted my problem promptly.
Very impressed, considering I had Received my kitten 4 years ago.
Thank you Samuel 😊
A Simpson was very professional, helpful, honest and informative. Thank you!
Mr Newbery was very polite and efficient
Steve Jeffs was absolutely brilliant!! He was so efficient and friendly! So easy to talk to and definitely made our measure appointment very smooth. He explained that we can call and book in for our design appointment straight away after he sent the measurements and we did! Thank you so much Steve 😊
Very good service came on time very professional thankyou
York showroom, designers, management - 10/10
Delivery guys always 10/10
Customer Service 8/10
Logistics 2/10
Wren, you have to sort out your chain.
3x you sent an 18ton lorry to my tiny lane. Drivers were not informed. You need to sort the way it is flagged.
I also currently have 4 doors wrongly sent. At the price you charge, that’s a heap load of profit down the drain. Not to mention the inconvenience of trying to dispose of them! Shouldn’t happen at all but if it does, sort some kind of return, even if it’s a return to store?
Customer service is also hit & miss, no chain again. Today I was super lucky & had Crystal, she sorted the item in moments where others had struggled. 10/10 for CRYSTAL but processes are not working for others it seems.
My kitchen is stunning, beautiful, everything Id hoped for but boy, has it taken a while and with a lot of patience!
Excellent service from Wren and D Tebbs who attended to measure and advise on cupboard installations. Highly recommend 👍
P Dyche turned up promptly, explained the whole process to me, was very polite and then went on to explain what will happen at my design appointment. Very friendly
Jon Griffiths was really helpful quick and let me know the options available.
A Hadnum friendly guy came on time a did what he needed to do. Thanks
I was contacted by one of your employees Joseph regarding a replacement appliance. What made this experience great was the he was well spoken I could understand everything that he was saying to me regarding the process. Also, very helpful and explained various things in regards to sealing or recovering money back. Lastly Joseph took what I was asking and understand why we wanted the swap and was able to easily make this work. We received emails regarding the swap and the delivery and uplift of the appliance we don’t want.
Wren kitchen staff Ismail Patel, Shirley branch measured and designed our kitchen
The kitchen was delivered 1 month later
During installation it was discovered several parts were missing, which took another week to supply.
The kitchen fitter states the plan does not match the kitchen supplied
Shirley branch has failed to assist us, telling us to contact customer services.
We have been asking wren customer services for over 2 months to visit the job and explain why they plan and supplied kitchen differ, and why a visible part has chipboard exposed.
Wren have shown Total disrespect for their product, their service and their customer support. Why would they do that?
Wren are Diabolical and unprofessional.
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