From the planning stage right through to the delivery and installation an excellent experience and no problems. The installation was excellent and bar awaiting a couple of electrical fittings to ma... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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Sadly some things arrived damaged in transit. However, all the stops were pulled out in rectifying the issue. The matter was dealt with pleasantly, swiftly and professionally. Very willing to return for future sales as I know I am going to be looked after. Issues happen, how they are dealt with makes the difference. Wren Kitchens made the difference, particularly their staff. All those we have had the pleasure of meeting or talking with have been nothing but exceptional; particularly Natasha in Customer Services.
We had a home measurement service with Matt Sabin. He kept us up to date with when he'd arrive, and the measurement was quick. Would certainly recommend.
Had C.Smith from surveying team out this afternoon, kept us upto date with arrival times, really nice and friendly approach, great with animals and children. Done a thorough job with the survey and gave us all the information required and was able to answer any questions we had with great knowledge.

Reply from Wren Kitchens
Joseph was very helpful with my inquiry. thank you

Reply from Wren Kitchens
Gary turned up on time. Was very polite. Got if with his job and liaised with the builders

Reply from Wren Kitchens

Reply from Wren Kitchens
T moyo was very nice and helpful to all out requests. Made redoing our kitchen a breeze

Reply from Wren Kitchens
We didn't end up purchasing a kitchen from Wren but the pre purchase meeting was amazing thanks to Chloe Woodman. She was exceptional. We will be returning to her when we are ready

Reply from Wren Kitchens
Kieron was very polite and professional.

Reply from Wren Kitchens

Reply from Wren Kitchens
I had my kitchen measured today by R Wheeler. He was very polite and courteous, he put me at ease very quickly and did a great job measuring my awkwardly shaped kitchen. Thank you

Reply from Wren Kitchens
The surveyor(S Jeff’s) was lovely, polite and explained the process well. I can’t wait for the design appointment.

Reply from Wren Kitchens
My review is in relation to the delivery of the kitchen which went really smoothly. The date was arranged easily. The time frame was notified well in advance and a 1.5 hour window confirmed on the day of delivery. We also received a call from Dan and Tyler when they were 20 mins away.
Dan and Tyler were very careful in unloading our kitchen into the garage - they checked how we wanted it stored and ensured there was easy access for the fitters. They also checked where they were able to push their barrows. As they did have to go across the lawn.
They flagged a missing item and explained the procedure that would follow to get the item to us.
Dan and Tyler make a great team, many thanks.

Reply from Wren Kitchens
Spoke to a lady called Edyta, she sorted my problem out with no fuss at all, nothing wasn’t too much trouble.
I think Edyta should run the place to be honest.
Five star ⭐ review from myself

Reply from Wren Kitchens
Overall friendly and professional service by M. Harris. Worked quickly and efficiently and made sure they used protective covering on the floors, doors and feet.

Reply from Wren Kitchens
Customer service has been really great. Grace and Hayley have been very helpful and communication has always been followed up on.
It’s nice that they make you feel special and respected as a customer.

Reply from Wren Kitchens
I had a problem so raised it with Wren. Joseph was great to deal with and sorted my problem and understood my concern.

Reply from Wren Kitchens
Richard from customer services couldn't have been more helpful. I am so impressed with the service I received which sorted out my issue both efficiently and professionally.

Reply from Wren Kitchens
Our Wren Kitchen experience has been exceptional & we would recommend them wholeheartedly.
The Wren App is easy to navigate & makes any issues easy to resolve. We had an issue with a wrongly measured part and Baily(Customer Care) corrected this for us this promptly. Thank you for an amazing experience & an excellent all round service.

Reply from Wren Kitchens
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