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Rated 1 out of 5 stars

I have always recommended rawleighs due to it being a awesome product. I have recently brought a tin. I used it and it felt like it was burning my skin. Its feels different than the old tin i have and... See more

Company replied

Rated 5 out of 5 stars

I am a 3rd Generation Raleigh enthusiast. The bakers in my family have used only Raleigh vanilla throughout the years. I remember the “Raleigh Man” coming into our home with a huge selection of items... See more

Company replied

Rated 5 out of 5 stars

My Family has been using Rawleigh Products since the mid 1960's. Excellent Anti-Pain Oil and Salve. We used the Salve for hemorrhoids...works great by the way. And the Anti-Pain Oil for most everythi... See more

Company replied

Rated 5 out of 5 stars

I discovered WT Rawleigh through an information service, while searching for a cure for hypertension. I was referred to the product, Super Formula #1 OC-Classic and one other product from another com... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

Trusted, high quality vitamins and health supplements for your heart, bones, joints, prostate, immunity and eyes. Millions of happy customers over 125 years


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

A great natural pain relief for aching muscles

This is a great product. My parents use to buy anti pain oil when I was a kid. I couldn't find it a anymore locally. Just glad Rawleigh sells this online.

July 28, 2023
WT Rawleigh logo

Reply from WT Rawleigh

Dear Packie,
Thank you for your Rawleigh order. We are glad that you found our website and were able to find what you were looking for. It is great to hear that External Anti Pain Oil has been part of your family for many years. We appreciate your business and the confidence you have placed in us. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
W.T. Rawleigh

Rated 5 out of 5 stars

Easy process

Easy process. Fast delivery.

August 3, 2023
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Reply from WT Rawleigh

Dear Carol
We are delighted to hear that we met your expectations. Our number one goal is for our customers to always be satisfied with any transaction. Your support is appreciated, and we look forward to serving you again.
Best regards,
W.T. Rawleigh

Rated 5 out of 5 stars

Very satisfied with product

Very satisfied with product. Quick response on service.

July 31, 2023
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Reply from WT Rawleigh

Dear John,
We are delighted to hear that we have met your expectations. We are committed to
providing you with the highest quality products and exceptional service every time you choose us. Thank you for your trust, and we look forward to serving you again in the near future.
Best regards,
WT Rawleig

Rated 5 out of 5 stars

Great product!

August 1, 2023
WT Rawleigh logo

Reply from WT Rawleigh

Dear Charles,
Thank you for your feedback. We appreciate you taking the time to let us know how pleased you are with our service and product. Your support is greatly appreciated. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
WT Rawleigh

Rated 5 out of 5 stars

I only use Rawleigh dbl strength…

I only use Rawleigh dbl strength vanilla. I was able to find you (thank goodness). My product came promptly and well packaged. Excellent condition.
Thank you.

July 30, 2023
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Reply from WT Rawleigh

Thank you for your feedback. We are happy to hear that you had a great shopping experience and are satisfied with your purchase of Rawleigh Double Strength Vanilla made from top-quality Madagascar bourbon vanilla beans, a fan favorite. As W.T. Rawleigh celebrates 134 years of being a friend of the family, we are committed to providing quality products, and exceptional service. We promise to continue working hard to earn and maintain your trust.
Kind regards,
W.T. Rawleigh

Rated 5 out of 5 stars

Good item.

The delivery was expedient and if the product is as good as my last tin, all will be good. Also, I like the "screw on" top...unlike my last tin that could be tough to get off and on.

July 30, 2023
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Reply from WT Rawleigh

Dear Cary,
Thank you for your feedback. We appreciate you taking the time to let us know how pleased you are with our service and product. Upon custom customer feedback and popular demand, we re-designed the tin to a new twist off lids to ensure it is easy to open and close. We are glad to hear that you like the new design. Your loyalty and support are greatly appreciated and we look forward to serving you again.
Kind Regards,
W.T. Rawleigh

Rated 5 out of 5 stars
WT Rawleigh logo

Reply from WT Rawleigh

Dear Gloria,
Thank you for your feedback. We are glad to hear that we were able to meet your expectations and that your order was received promptly. Our team is dedicated to ensuring your satisfaction and we will go above and beyond to assist you in any way we can.
Best regards,
W.T. Rawleigh

Rated 5 out of 5 stars

easy

easy, fast delivery...great salve

July 20, 2023
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Reply from WT Rawleigh

Dear JL,
We are delighted to hear that you had a great shopping experience and that you are pleased with your purchase of Rawleigh Antiseptic Salve and our service. Rawleigh Antiseptic Salve is an all-time favorite. We’ve kept the original formulation intact for over a century and it continues to provide excellent results. Your support is greatly appreciated. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
WT Rawleigh

Rated 5 out of 5 stars

Easy website navigation and use.

Easy website navigation and use.
Fast and timely delivery.

July 26, 2023
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Reply from WT Rawleigh

Dear Rebecca,
Thank you for letting us know that our website was user-friendly and easy to navigate. We are glad to hear that your parcel was received promptly and that we met your expectations. We appreciate your business and we look forward to serving you in the future.
Best regards,
W.T. Rawleigh

Rated 4 out of 5 stars

Good service

Good service, good products.
Didn't give five stars because in hot
weather ointment needs to be packed
with something to keep it cool.
Ointment had melted.

July 23, 2023
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Reply from WT Rawleigh

Dear Sam,
We are delighted to hear that we met your expectations and that you are pleased with our service and Rawleigh product. However, we regret to hear that you received the Medicated Ointment melted . It is possible for the ointment to liquefy during the hot summer months, which can cause it to drip or melt. If you would like a replacement order, kindly call our toll-free customer service at 1-866-354-8384. We sincerely apologize for any inconvenience this may have caused.
Best regards,
W.T. Rawleigh

Rated 5 out of 5 stars
WT Rawleigh logo

Reply from WT Rawleigh

Dear Pecolia,
We are grateful for the opportunity to serve you. We are happy to hear about your great results using Rawleigh Medicated Ointment. Rawleigh Medicated Ointment has always been a top choice for many. We've kept the original formulation intact for over a century and it continues to provide excellent results. Thank you for your support. We promised to continue to strive to earn and maintain your trust.
Best regards,
W.T. Rawleigh

Rated 5 out of 5 stars

Fast and easy ordering process and…

Fast and easy ordering process and delivery!

July 21, 2023
WT Rawleigh logo

Reply from WT Rawleigh

Dear Yvette,
Thank you for your feedback. We are delighted to hear that we met your expectations. Our number one goal is for our customers to always be satisfied with any transaction. Your support is appreciated, and we look forward to serving you again.
Best regards,
W.T. Rawleigh

Rated 5 out of 5 stars
WT Rawleigh logo

Reply from WT Rawleigh

Thank you for your feedback. We are glad to hear that we were able to meet your expectations. Our team is dedicated to ensuring your satisfaction and we will go above and beyond to assist you in any way we can.
Best regards,
W.T. Rawleigh

Rated 3 out of 5 stars

Shipping process is abysmal.

Online ordering was very simple. The Fedex shipping was absolutely horrible. Sat at one of their shipping centers for days.

July 19, 2023
WT Rawleigh logo

Reply from WT Rawleigh

Dear Mary Jo,
We apologize for the delay in the delivery of your FedEx parcel. At Rawleigh, we strive to ensure that our customers have a positive experience and that their orders arrive on time.
Normally, we ship orders within one business day and it takes 7-14 business days for delivery. However, the parcel was held at the FedEx hub for an additional day, which resulted in the delay. Typically, FedEx holds parcels at their hub over weekends and is back in transit the following business day. Once an order leaves our warehouse, the courier's transit time is beyond our control and sometimes unforeseen weather-related issues may cause delays that we might not be not aware of.
We are committed to providing you with exceptional service and exceeding your expectations in the future. Our customer service team will contact you to confirm that your order arrived in perfect condition. If you have any further questions or comments, please do not hesitate to contact us at 866-354-8384. Once again, we apologize for the inconvenience and frustration that this may have caused you. We value your business and look forward to the opportunity to serve you better in the future.
Best Regards,
W.T. Rawleigh

Rated 5 out of 5 stars

FAST DELIVERY AND EASY ORDERING

FAST DELIVERY AND EASY ORDERING. GREAT PRODUCT!!!

July 15, 2023
WT Rawleigh logo

Reply from WT Rawleigh

Dear Susan,
We are so glad to hear that you had a great shopping experience and that you're satisfied with your Rawleigh purchase and delivery time of your parcel. We truly appreciate your business and we look forward to serving you in the future.
Best Regards,
W.T. Rawleigh

Rated 5 out of 5 stars

The product we wanted at a reasonable…

The product we wanted at a reasonable price and quick shipment

July 14, 2023
WT Rawleigh logo

Reply from WT Rawleigh

Thank you for your feedback. We are glad that we were able to assist you with your shopping needs.
We take pride in our customer's satisfaction and are committed to providing you with quality products and service. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
W.T. Rawleigh

Rated 5 out of 5 stars
WT Rawleigh logo

Reply from WT Rawleigh

Dear Donnella
We are delighted to hear that we met your expectations and that you are pleased with the delivery time of your parcel. We appreciate your support, and we look forward to serving you again in the future.
Best Regards,
W.T. Rawleigh

Rated 5 out of 5 stars

Best Liminant Ever!

My Family has been using Rawleigh Products since the mid 1960's. Excellent Anti-Pain Oil and Salve. We used the Salve for hemorrhoids...works great by the way. And the Anti-Pain Oil for most everything else. Bee stings, spranged ankles/knees. Helps reduce inflammation. Sore muscles will soon deminish. Excellent Product(s)! My Mother got scaulded once with 3rd degree burns. Daddy poured Anti-Pain Oil on her. After about a month just one tiny scar had developed. I can't say enough about this product and it's healing properties!

July 5, 2023
WT Rawleigh logo

Reply from WT Rawleigh

Dear Ms. J,
Thank you for sharing your family story with us. We are excited to hear that Rawleigh has been part of your family all these years.
We take great pride in our Rawleigh Salve and the External Anti-Pain Oil, and we're thrilled to know that they continue to provide excellent results for you. Your loyalty and support mean the world to us. We promise to keep working hard to earn and keep your trust. Our commitment to you is unwavering, and we'll always keep the original formulation intact, just as it has been for over a century. We appreciate your business and look forward to serving you for many more years to come.
Kind Regards,
W.T. Rawleigh

Rated 5 out of 5 stars
WT Rawleigh logo

Reply from WT Rawleigh

Dear Janice,
Thank you for your feedback. We are so glad to hear that you are pleased with our Rawleigh Medicated Ointment. We've kept the original formulation intact for over a century and they continue to provide excellent results.
We promise to continue to work hard to earn and keep your trust.
Kind Regards,
W.T. Rawleigh

Rated 5 out of 5 stars

Ahhhmazing company and products used by…

Ahhhmazing company and products used by my family for over 50 years.

So happy to have reconnected and able to replenish natural products I've benefited from for so many years.

April 21, 2023
WT Rawleigh logo

Reply from WT Rawleigh

Dear Jennifer,
We are delighted to hear that Rawleigh has been part of your family over 50 years and that you have benefited from our natural products for so many years. At W T Rawleigh we always strive to provide you with superior products and excellent service.
Thank you for allowing us to serve you. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
W.T. Rawleigh

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