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See what reviewers are saying

Rated 5 out of 5 stars

Really down to earth bloke who was happy to help. I had a broken HDMI port on my sons PS5, he was devastated. It was returned to us 2 days later in tip top condition. Would highly recommend for... See more

Rated 4 out of 5 stars

Had Xbox series X controller modified. Would have 5 stars but unfortunately the LED on Xbox controller stopped working after 2 days. Got in touch with Zac and only took 4 days to remedy. Control... See more

Company replied

Rated 5 out of 5 stars

Brought a modded controller had alot of mods onit, didn't get on with the trigger as they hurt my fingers (gaming for 12 hours a day) and I wasn't good with the right thumb stick being so smooth, the... See more

Rated 5 out of 5 stars

Jeesh, what a banging piece of kit!! I purchased the chaos mod stock controller and I am blown away by it's features and ease of use. Don't get me wrong, it's funky trying to adjust t... See more

Company details

  1. Gaming service Provider

Written by the company

X-Mods is a family run business that has been going 12 years at the time of writing this (2021). We develop the fastest and most stable controller mods, custom controllers and have an in house repair shop. Were always looking for new things to make your gaming experience better. We listen to our customers feedback, if you have any please feel free to send us a message. All of our mods are created with features our customers say they'd like to see. Not see one you'd like adding? Were only a message away and would love to hear from you. All of our Rapidfire Controllers and Mod Kits are compatible with ALL games, these mods are mostly used on games like Call of Duty but you can use ours on pretty much any game that has a gun. You can easily turn the mod off incase you want to play a racing game or Fifa etc.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Really down to earth bloke who was happy to help. I had a broken HDMI port on my sons PS5, he was devastated.

It was returned to us 2 days later in tip top condition.

Would highly recommend for a quick, efficient job.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Faultless customer service.

Look, il be honest. There was a minor mistake with my order. It happens. But the customer service to rectify the mistake was top notch. Easy to communicate with and very friendly. Highly recommended.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing. I was in a rush to get the order in before my son’s birthday, and ending up making a few errors with the order. They sorted it all out without any hassle. And the product I ordered (an adapted x-box controller) is excellent and much loved by my son.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

If your looking for a company for mod controllers X-Mods are the one to go with

Bought a controller for my brother for Christmas and Zac was super helpful I got the wrong one to begin with but after speaking to Zac he was able to send me details to pay for the upgraded controller my brother wanted also add a few bits on with zero hassle super friendly and helpful with everything, controller was built in a couple of days, top guy customer service is 5 stars

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, feels solid and well put together. Customer service absolutley spot on too, had a few questions and helped me through each of them.

Highly reccomended

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I ordered a custom Xbox controller from X-Mods last week and it arrived today—WOW! The quality is flawless and truly exceeded my expectations. Customer service before and after my purchase was also a 10/10. Huge thanks to Zak and the team!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I was looking for unique xbox…

I was looking for unique xbox controllers and stumbled across this site. I found a controller that was exactly to my daughters taste. The customer service was fantastic. I asked for it to be delivered by a specific date in time for a birthday gift and it was delivered on time. Would highly recommend, controller looks amazing and my daughter was so exicted with it.Would definitely order from here again.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Brought a modded controller

Brought a modded controller had alot of mods onit, didn't get on with the trigger as they hurt my fingers (gaming for 12 hours a day) and I wasn't good with the right thumb stick being so smooth, the sticks these guys use are insanely reactive, anyway I messaged them and he told me to send it back to them and he'll sort it, I posted it yesterday, and today he received it and modded it again for me for nothing. I'm a genuine guy and honest, I can't fault these lads 1 bit. 5*+ from me cheers

August 27, 2025
Unprompted review
Rated 2 out of 5 stars

Buy with caution

Bought as a 30th birthday present by my wife. Love the controller, great modification options on the website and the controller looks incredible. However it keeps disconnecting from the Xbox (my other controllers never did this) even after doing the updates, checking batteries, checking the console and checking firmware. We sent it back and received a replacement, however the replacement is still doing the same thing and none of the suggestions are working and the same issue is happening.

July 18, 2025
Unprompted review
X-Mods logo

Reply from X-Mods

Thanks for your feedback. We're glad you loved the design and customisation options - we put a lot of effort into making sure every controller looks and feels unique.

We’re sorry to hear you're still experiencing issues. When the controller was returned to us, we fully replaced the internal circuit boards - this wasn’t just a quick fix, it was effectively a brand-new controller. For the same issue to happen again with different hardware, it strongly suggests the cause lies elsewhere, such as wireless interference or the console’s environment.

Despite this, we offered to take it back a second time to inspect or even swap everything over again, just to be absolutely sure. That offer still stands.

We understand how frustrating tech issues can be, but we do encourage customers to consider the full picture - especially when the same issue occurs on two separate, new and tested controller boards.

Thanks again for the review - and if you'd like us to take another look, we're still here to help.

Rated 5 out of 5 stars

Great Service

I had been wanting a controller for a while for some of my single player games and started to research into them and X-mods stood out above the rest. I contacted the owner and they were extremely helpful for my research. I then made a purchase and the owner even took the time to make sure my order was right and I did infact make a slight error in my specs, which saved me from an expensive mistake. The controller arrived well within the timeframes specified and well packed with a nice little treat in addition. Highly recommend X-mods and I will purchase again possibly a custom controller for my PC. Thanks X-mods

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Top business! Outstanding service! Brought a controller from someone else and instantly started having issues, the customer service has been most helpful trying to resolve my issues! Can’t wait to do more business soon

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Anti recoil is monstrously powerful!!

Jeesh, what a banging piece of kit!!

I purchased the chaos mod stock controller and I am blown away by it's features and ease of use.

Don't get me wrong, it's funky trying to adjust the recoil compensation & rapid fire speed but.. when you do, my lord it's with the money.

The anti recoil I particular is savage, I've adjusted ot down to setting 2/3 and it's all but eliminated it.

Auto run is another feature I can't tout enough either.

Trust me when I say this is the best you can get for your money.

Highly recommend, Zac has been a treat to deal with despite being a busy man, he maintained professionalism and shipped out in timeframe he estimated.

Keep up the good work fella.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Worked with the team at X-Mods for a…

Worked with the team at X-Mods for a few years, but first time buying ! Controller was way better than expected. My son is over the Moon ! Very fast delivery, outstanding comms and guides on the site! Top notch in every aspect. The best modded Xbox controller i have ever had ! Thanks Team

September 30, 2024
Unprompted review
Rated 3 out of 5 stars

I've ordered a faceplate for Xbox…

I've ordered a faceplate for Xbox Series controller which never arrived. After 2 weeks of wait, I emailed them and they told me they will send the item. It'a been another 2 weeks and NOTHING. I even checked whether I provided the right address, which I did.

Edit: I've received the refund.

July 12, 2022
Unprompted review

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