fx-chief 

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Rated 5 out of 5 stars

I just got a great opportunity to start trading qith a credited $100 account under an MT4 account. Which is truly great, wish they had this opportunity for MT5 too but I can't complain. I'm glad.

Rated 1 out of 5 stars

This broker is a complete scam. I finished the 30-lot no-deposit challenge, but their system refused to credit my reward. On top of that, they have huge spreads and a terrible support team. Honestly... See more

Company replied

Rated 5 out of 5 stars

xChief is one of the few brokers where you truly feel the security of their license. All payments are processed smoothly, with no withdrawal delays in six months. Order execution is excellent and requ... See more

Rated 1 out of 5 stars

No one is more dishonest than X-Chief. Unbeknownst to me, X-Chief placed an order on Wednesday in the worst possible place, against the market trend, causing all my assets to be wiped out. If you valu... See more

Company replied

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Rated 3 out of 5 stars

Hope i got my bonus

March 10, 2026
Unprompted review
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Reply from fx-chief

Dear Johannes
to get a bonus please follow instruction given
https://www.xchief.com/services/promo/no-deposit-bonus/

xChief Team

Rated 1 out of 5 stars

Infact i traded the ndb xchief forex…

Infact i traded the ndb xchief forex broker 30lot bouns but i found there is problem in counting my turnover traded lots from two days only 0.70 and 4.10 and they count it 2.40 i dont know i didnt break the conditions so i leave my review here only the customer support reply to you with contions and thats not solve the counting ...

February 13, 2026
Unprompted review
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Reply from fx-chief

Hello, thank you for your feedback.

Please note that the trading turnover is recalculated overnight, so the correct values may appear the next day.

Best regards.

Rated 1 out of 5 stars

This broker automatically opens trades…

This broker automatically opens trades late at night. When I set a stop loss, it doesn’t get triggered, and the trade closes with a large loss.

February 14, 2026
Unprompted review
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Reply from fx-chief

Thank you for your feedback.

Please note that a stop-loss is not a guaranteed order. It is executed at the next available market price. During periods of low liquidity or high volatility, slippage may occur if there are no matching buy or sell orders at your specified price.

In simple terms, it is not possible to execute a trade at a requested price if there is no corresponding supply or demand on the other side. Execution always depends on current market conditions and available market prices.

Respectfully,
xChief Team

Rated 1 out of 5 stars

On [02/02/2026]

On [02/02/2026], I requested a crypto withdrawal of $5,365 via TRC20 from my account with [Broker Name], which was marked Approved.
After approval, unauthorized deposits and trades were executed on my account without my consent, leading to the complete loss of my balance.
I did not authorize any activity after the withdrawal request, and MetaTrader had already been uninstalled.
I am requesting:
A thorough investigation of the unauthorized activity.
Immediate recovery of my funds or a clear explanation from the broker.
This complaint is submitted publicly to warn other traders and to pressure the broker into resolving this serious security breach immediately.

February 10, 2026
Unprompted review
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Reply from fx-chief

Thank you for your message.

We have carefully reviewed your account and transaction history. Please note that the withdrawal request was declined due to insufficient funds available in your account at the time of processing.

We kindly recommend that once a withdrawal request has been submitted, the requested funds should not be used for trading. If trading activity continues, the account balance may decrease, which can result in the withdrawal being rejected.

Please review your current available balance and submit a new withdrawal request accordingly.

Respectfully,
xChief Team

Rated 1 out of 5 stars

SCAM BROKER

WORST BROKER EVER
WORST CUSTOMER SUPPORT I AM WAITING FOR NO DEPOSIT BONUS 10 DAYS THEY CLOSE MY TICKET AND SAY OPEN NEW ONE I OPEN NEW ONE THEY SAY WAIT WE WILL REVIEWE IT SOON 3 DAYS PASSED NO ONE REVIEWED IT I CONTACT SUPPORT THEY TALK ABOUT SAME THING STAY PATIENT STAY PATIENT I WILL INFORM YOU SOON AND THEY NEVER INFORM HUGE SCAM HUGE THEY ARE NOT EVEN TOP 1000 BROKER IN WORLD NOT TOP 20 AS THEY CALL THEMSELVES I HAVE PHOTOS I HAVE PROOFS TRUSTPILOT DOESNT ALLOW IT

January 27, 2026
Unprompted review
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Reply from fx-chief

Thank you for your feedback.

We understand that waiting can be frustrating; however, the matter was still under review at the time of your message. Please note that your bonus has since been successfully processed and credited to you.

Respectfully,
xChief Team

Rated 1 out of 5 stars

This broker is a complete scam

This broker is a complete scam. I finished the 30-lot no-deposit challenge, but their system refused to credit my reward. On top of that, they have huge spreads and a terrible support team.
Honestly, don’t trust them — I absolutely do NOT recommend this broker.
Negative stars 🤣💀✌️

January 1, 2026
Unprompted review
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Reply from fx-chief

Dear Fardos

Please note that our terms prohibit receiving the bonus more than once, including via re-registration. Any repeated attempts result in bonus cancellation and possible account suspension.

xChief Team

Rated 2 out of 5 stars

XChief opens orders by themselves…

XChief opens orders by themselves without traders consent!!!
I noticed this problem and tell the customer service, but they don't accept the issue.
Yesterday I heard from my friend that he experienced this catastrophe too!!!!

November 24, 2025
Unprompted review
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Reply from fx-chief

Dear Momo

This is a fake review and does not reflect reality.
No evidence or transaction details have been provided to support these claims.
We believe this review may have been posted by competitors and have requested Trustpilot to investigate and remove this misleading content.

xChief Team

Rated 1 out of 5 stars

x chief

This broker, if you don't log into your account for a few months, you'll see that they're moving your money around and I'm not tied down anywhere. That's exactly what happened to me, and they weren't accountable at all.

September 18, 2025
Unprompted review
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Reply from fx-chief

Dear hashem eshghi

Thank you for your feedback! Unfortunately, it’s difficult for us to understand the situation based on the information provided. Please share your email or ID, or contact our support team so we can clarify the details and help resolve your issue

xChief Team

Rated 1 out of 5 stars

Welcome to the one platform where…

Welcome to the one platform where customer service only response on review but not on problems on there platform. Gmail no response the only thing there have is a live bot that doesn't give a reason answer on telegram and live chat. So if you have any problems just forget about them helping you.

October 14, 2025
Unprompted review
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Reply from fx-chief

Dear Roland,
we're sorry to hear about your experience. Could you please share more details about your issue?

xChief Team

Rated 5 out of 5 stars

xChief is one of the few brokers where…

xChief is one of the few brokers where you truly feel the security of their license. All payments are processed smoothly, with no withdrawal delays in six months. Order execution is excellent and requotes are rare. It's reliable and hassle-free

October 10, 2025
Rated 1 out of 5 stars

I had a terrible experience with xChief…

I had a terrible experience with xChief broker. Their platform is unreliable, constantly freezing during trades, and the spreads are much higher than advertised. Customer support is practically useless — slow to respond and often gives copy-paste answers that don’t solve anything. Withdrawals take forever, and I even had issues with unexplained fees being deducted from my account. Overall, xChief feels untrustworthy and unprofessional — I strongly advise others to stay away.

September 3, 2025
Unprompted review
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Reply from fx-chief

Dear saraadib

Thank you for your review. We appreciate your feedback, but without any real details — such as an account number, trade IDs, or transaction references — your statement cannot be verified and therefore appears to be a fake review. Genuine clients always have verifiable information to support their claims.

xChief Team

Rated 5 out of 5 stars

I switched to xChief after experiencing…

I switched to xChief after experiencing requote issues with my previous broker. Their order execution is excellent, especially during periods of high volatility. So far, they're one of the few that's consistently working without any surprises.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Very High Withdrawal Fees and Slow Processing

I withdrew $15 via USDT BEP20 but got only $12 – a $3 fee is just too much. On top of that, the withdrawal took almost 8 hours to arrive.

With brokers like Exness, I never pay withdrawal fees and funds come instantly. Really disappointed with XChief, won’t recommend.

September 18, 2025
Unprompted review
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Reply from fx-chief

Dear Arjun

Thank you for your feedback and sorry for the inconvenience.

Please note that USDT (BEP20) withdrawals are subject to a flat fee of $3 per transaction, regardless of the withdrawal amount. This fee is levied by our payment provider and cannot be waived or changed by us.

Kind regards,
xChief Team

Rated 4 out of 5 stars

Good Broker with Smooth Service, but Crypto Withdrawal Fee is High

I have been using this broker for the last 1 year and have never faced any issues with deposits or withdrawals. Their overall service is excellent, and transactions are processed smoothly and on time.

However, there is one thing I personally don’t like — the crypto withdrawal fees. For example:

TRC20: 2 USDT

BEP20: 3 USDT

ERC20: 7 USDT

In reality, the actual blockchain fee is much lower. For example, BEP20 transaction fees on the Binance Smart Chain are generally around $0.10 or even less. I also use other brokers where the crypto withdrawal fee is zero, so this high charge feels unnecessary.

If the withdrawal fees could be reduced to match the real blockchain costs, this broker would be even better.

August 12, 2025
Unprompted review
fx-chief logo

Reply from fx-chief

Dear Vikas,

Thank you for your valuable feedback and for sharing your experience with us. We truly appreciate your kind words about our overall service.

Regarding the withdrawal fees, please note that, unfortunately, we incur costs from our payment solution providers when processing transactions. As a result, we are obliged to apply a withdrawal fee to cover these expenses.

We understand your concern and will take your comments into consideration as we continue to review and optimize our services.

Thank you once again for your trust and for being our valued client.

Kind regards,
xChief Team

Rated 1 out of 5 stars

They are scammers who stole my money

They are scammers who stole my money, it was little more, with the same amount I deposited in several other brokers I operated in 5 at the same time, Xchief delayed several operations and took down several others of mine, I will show the evidence to the competent bodies that this broker must use software to harm people. I HAVE MORE THAN 10K IN BALANCE IN OTHER BROKERS ALREADY, while the deposit I made of 150 Xchief stole from me. Be careful with this broker, they do not seem to be honest at all.

July 30, 2025
Unprompted review
fx-chief logo

Reply from fx-chief

Dear Adriano,

We take all feedback seriously and always strive to resolve any concerns transparently and professionally.

However, we would like to clarify the following:

1. We have already sent a request for more information via Trustpilot, but unfortunately, you did not respond or provide any details.

2. In order to assist you properly, we kindly ask that you provide any information that can confirm you are a real client — such as your account number, transaction ID, trade reference, or any relevant details.

Without this information, we are unable to verify your case. As it stands, we have no evidence that you are a client of our company. Therefore, we consider this review to be unfounded and potentially fake, and we respectfully ask Trustpilot to review this post for accuracy.

We remain open and ready to investigate any legitimate concern — please contact us directly or respond to the information request so we can assist you further.

Sincerely,
xChief Team

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