The needle bar replacement sponges are excellent, These save a considerable amount of money and are ecologically better than replacing the whole metal bar each time. Easy to use, if a little messy wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you for your prompt service and delivery , having just resurrected my toyota knitting machine after many years, was so was really pleased that I could still get parts for it ,it fitted perfect... See more
Company replied
I bought a do-it-yourself replacement spongebar kit, for my Brother KH950i knitting machine, I watched the video on the website and gave it a go. Item was well priced, arrived quickly, was well wrappe... See more
Company replied
This sponge bar made my knitting machine work!! Can't believe the difference, was very easy to apply with clear instructions how... delivery super fast, and price was way cheaper than any others I'... See more
Company replied
Company details
About Xenaknits
Written by the company
We are an ethical family business based in the beautiful British Cheshire countryside, offering a fabulous range of high quality yarns, knitting machine sponge kits and needles.
Xenaknits.com started out as a small retail knitting market stall, selling only a few knitting yarns, evolving into a website supplying knitting products around the world.
Because of our exceptional customer service, business stability and fast delivery times, are all contributing to the successful growth of xenaknits.com. Also, we often go above and beyond to help customers because we care about you, our customer.
Whenever possible, we try to stock yarns from ethical sources, such as Fair Trade spinners and knitting yarn dyers.
With some of our Turkish yarns we buy direct from the artisan spinning families, this enables the people who make the yarns to benefit from the product they are producing.
We sell the world-famous award-winning Zuusco sponge bar kits for knitting machines. Maybe you need replacement needles for your knitting machines. We have them in stock, too.
One of the most common questions we are asked is where did the name come from? We had a lovely dog who died of cancer, so we named the business after her, very sad, but we wanted a way to remember her.
We have always loved knitting and yarns, and we hope you visit our website.
Love Knitting - Love Yarn
Xenaknits.com started out as a small retail knitting market stall, selling only a few knitting yarns, evolving into a website supplying knitting products around the world.
Because of our exceptional customer service, business stability and fast delivery times, are all contributing to the successful growth of xenaknits.com. Also, we often go above and beyond to help customers because we care about you, our customer.
Whenever possible, we try to stock yarns from ethical sources, such as Fair Trade spinners and knitting yarn dyers.
With some of our Turkish yarns we buy direct from the artisan spinning families, this enables the people who make the yarns to benefit from the product they are producing.
We sell the world-famous award-winning Zuusco sponge bar kits for knitting machines. Maybe you need replacement needles for your knitting machines. We have them in stock, too.
One of the most common questions we are asked is where did the name come from? We had a lovely dog who died of cancer, so we named the business after her, very sad, but we wanted a way to remember her.
We have always loved knitting and yarns, and we hope you visit our website.
Love Knitting - Love Yarn
Contact info
United Kingdom
- www.xenaknits.com
Reply from Xenaknits
Thank you for the 5 star review.
We are happy it was quick delivery.
Thank you and stay safe
Very pleased with a promt reply.
Very pleased with a promt reply.
Brilliant instructions .
Even a personal note on the enclosed card which was so appreciated in these difficult times .
Will certainly be a customer in the future.
February 23, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are so pleased you liked the little card.
Thank you and stay safe
Excellent communication
Excellent communication. Items arrived on-time in prefect order.
February 22, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are glad the items arrived on-time and in perfect order.
Thank you and stay safe.
Great service
I ordered replacement sponges for a sponge bar on a Sunday and it was delivered the following Tuesday, so great service. The sponge was easy to fit into the bar and works well.
February 20, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are happy you are happy with our service.
Thank you and stay safe.
I needed to renevate my knitting…
I needed to renevate my knitting machines to sell, this was an excellent product. Had a few issues with the fabric strip, but we overcame that.
February 19, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are happy you found the produxct was excellent.
Thank you and stay safe.
An overall good experience
The parts turned up as expected and in good time. Packaging was good and strong and good instructions were enclosed. Also a nice little card with a personalised note from the vendor which was a nice touch.
February 16, 2021
Reply from Xenaknits
Thank you for the 5 star review.
Glad you liked the card.
Thank you and stay safe.
I needed a replacement foam needle pad…
I needed a replacement foam needle pad for a knitting machine I was servicing. I received my order quickly, at a reasonable price and it came with a very clear set of instructions and a nice little hand written card. Was such a nice touch and the instructions were a huge help to me as I had never replaced one before. Will definitely use this company again if I need anything else for my machine.
February 16, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are so happy the instructions were useful. Glad you liked the card.
Thank you and stay safe.
Quick service and items as requested…
Quick service and items as requested ..a bonus was I could see how to fit it on YouTube .. thank you 🙂
February 12, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are so pleased we were able to give you quick service and you found our video was useful.
Thank you and stay safe.
Happy machine-knitter.
I dit not use my knittingmachine, a Toyota KS901 with KR501 (rib-bed), for 14 years. Because of Corona and staying at home I decided knitting would be a useful occupation to pass the time. Started with taking out the needle presser bar, saw this needed replacement. Then came cleaning 400 needles, saw some needed replacement. Then I googled for hours on the internet but found nobody in Belgium nor Holland who could sell me new needles. On Youtube found a video on how to clean and repair the needle retaining bar. And that's how I found "Xenaknits". Ordered 20 needles and 2 sponge kits. Within 10 days it was delivered at my address in Belgium. Thank you people from Xenaknits !!!
February 10, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are so happy because you are happy with our service, the products and delivery. We hope you tell your friends about us too.
Thank you and stay safe.
Great product
Great product, easy to order and delivered as expected. Thank you. I have used these spongebar foams before and always recommend them if asked what I do about a flat knitting machine spongebar.good value for money
February 9, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are so happy because you are happy witht the product and delivery.
Thank you and stay safe.
Reply from Xenaknits
Thank you for the 5 star review.
We are really appreciate your custom.
Thank you and stay safe.
a good quality sponges for bars…
a good quality sponges for bars received promptly. I am very satisfied
February 8, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are really pleased you are satisfied.
Thank you and stay safe.
Good kit that will do two pressure…
Good kit that will do two pressure bars. Exactly what I needed to get my machine up and running again.
February 7, 2021
Reply from Xenaknits
Thank you for the 5 star review.
It is fantastic your machine is up and running.
Thank you and stay safe.
I cannot give a proper review yet.
I cannot give a proper review as I haven’t used the item yet.
February 4, 2021
Reply from Xenaknits
Unfair and not a valid review because it is not a valid experience of the service or product.
As advertised, with clear instructions
Arrived well packaged and as ordered, with clear instructions on how to use the product.
February 3, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We are glad the instructions were clear.
Thank you and stay safe.
Super fast delivery and good prices
February 3, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We aim to package and send orders out as fast as we can.
Thank you and stay safe.
Reply from Xenaknits
Thank you for the 5 star review.
We appreciate the review and your business.
Thank you and stay safe.
Quick and swift delivery
Very helpful advice received when placing my order, had an issue when creating my account but Xenaknits resolved it quickly and provided a swift delivery to France. Would definitely use again. Thank you
February 3, 2021
Reply from Xenaknits
Thank you for the 5 star review.
We were more than happy to help.
Thank you and stay safe.
Reply from Xenaknits
Thank you for the 5 star review.
We really appreciate the review and your business.
Thank you and stay safe.
Reply from Xenaknits
Thank you for the 5 star review.
Woohoo makes us so happy.
Thank you and stay safe.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.