XXcycle.com Reviews 

829
TrustScore 1.5 out of 5

1.6

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Rated 3 out of 5 stars

Purchased a Bryton S500 to UK The shipping speed is quick, the customer service also great. However, the "VAT Included" in their checkout screen is a lie. The logistic company (Fedex) had applied... See more

Rated 1 out of 5 stars

DO NOT BUY ON THIS SITE. Info on site is misleading especially on delivery dates. Customer service doesn't care once you have done the purchase. No compensation or whatsoever. Look at other online bi... See more

Rated 1 out of 5 stars

Product ordered however for buyers in the UK beware that in the small print you are liable for additional import/customs costs. The deal you see and is advertised online in pounds sterling plus postag... See more

Rated 1 out of 5 stars

Beware ! Purchased a Look bb adapter (2 pieces) July 4. After a number of not answered mails with question when to ship. One piece of the adapter arrived July 21. Useless since not complete. Have sinc... See more

Company details

  1. Bike Accessories Store
  2. Bicycle Store
  3. Sporting Goods Store

Information provided by various external sources

XXCYCLE, spécialized in on-line selling of cycle and cyclist accessories.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

829 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(829)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, goods in stock, same day shipping at a very reasonable price. I will definitely buy again from xxcycle.

September 13, 2017
Unprompted review
Rated 5 out of 5 stars

Good service

Ordered some Miche chainrings from here as there weren't any British sites that had them. Was a bit worried they weren't going to arrive. However they arrived promptly, well packaged and without any fuss.

September 12, 2017
Unprompted review
Rated 5 out of 5 stars

Superb

Superb. Shipped all the way from France to Canada, very fast, a hard to find bike part out here. Would buy from again!

September 8, 2017
Unprompted review
Rated 1 out of 5 stars

VERY BAD SERVICE

VERY BAD SERVICE . In case the product that they send you have problem they will not replace it, they just send you emails and offer voucher less that the product price in order to don't change the product!

August 22, 2017
Unprompted review
Rated 4 out of 5 stars

I ordered parts on a Thursday from …

I ordered parts on a Thursday from France and on the following Monday morning the parts landed in my mailbox in Denmark. This is faster than sending a letter from one adress in Denmark to another.Tres bien.
I tried to send XXCycles an e-mail, but got no reply. Dommage.

August 1, 2017
Unprompted review
Rated 5 out of 5 stars

I can't understand this

I can't understand this, but I do not have any comolaints about my recent purchase even though I have not recieved it yet. I would like to say thank you!

June 29, 2017
Unprompted review

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