YAS Online Shop Reviews 1,429

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting the excellent fabrics, designs, and overall craftsmanship. Many consumers also highlight the exceptionally fast and efficient delivery service, often receiving their orders sooner than expected. People are consistently satisfied with the items they purchase, finding them to be just as pictured and fitting perfectly. However, some customers also noted issues with their orders, such as receiving faulty or damaged items, or having an item missing. A few people experienced discrepancies with sizing, finding the sizing chart to be inaccurate, and some mentioned that the color or fabric of an item differed from its description. There were also occasional difficulties with returns, including lost parcels and a lack of assistance with tracking return shipments.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality, fit, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of items, noting that... See more

Order

Users describe ambiguous interactions with order. While some customers found it really easy to order and were... See more

Return policy

Consumers find the return policy to be ambiguous. While some reviewers experienced easy returns and even... See more

Based on these reviews

Rated 5 out of 5 stars

I've only recently discovered this brand. I am thrilled with the quality. I bought denim that are actually denim and I now have several pieces- dresses but mainly tops. I adore the fabrics, linings an... See more

Rated 5 out of 5 stars

Very straight forward and great to deal with. 1st time buying from this site and I'd definitely recommend . Very quick delivery and the coat i bought is just perfect. I'm very happy 😊

Rated 5 out of 5 stars

This is a delightful dress. I have it in two different colours and one is small and one is medium. The small looks better and the medium is more comfy. I could actually wear them everyday - a good w... See more

Rated 5 out of 5 stars

Absolutely stunning coat. High quality and feels it’s worth even more. Highly recommend!!

Rated 1 out of 5 stars

Leather jacket delivered and marked - You cannot communicate with a human being only a robot who cant help ! - Dreadful. UPDATE ! Had a reply ( For PR purposes on trust pilot apologising and sai... See more

Company replied

Rated 1 out of 5 stars

I ordered a dress and it arrived with a hole in it. I had to send it back and request another one. I had registered for an account with yas and got 10%ooff the first dress but had to pay full price fo... See more

Company replied

Rated 1 out of 5 stars

One of the items was missing. Apparently it was out of stock, but a notification of this would have been nice. I’m very satisfied with the other items I’ve bought.

Company replied

Rated 1 out of 5 stars

It was delivered to the wrong address and although I have had the same dress before this one was a tighter fit so all in all not good.

Company replied

Rated 5 out of 5 stars

Good shopping experience. Fast delivery, no issues with return and redelivery of different size. Nice dress. Would buy again from this company.

Rated 5 out of 5 stars

Fantastic website, choice, colours and styles. Prices are great. Super speedy delivery. The fit is perfect and for my height. Yes to YAS 😁

Rated 5 out of 5 stars

Love yas clean Dan and the gang are lovely helpful always feel Like they care about the customers please do give this product a go they are brilliant

Rated 5 out of 5 stars

The dressers and flower fabrics 🌸🌼🌺 are so lovely and beautiful but I wish also these were made in size 46 or XXL.

Rated 5 out of 5 stars

Website is easy to navigate. My dress arrived in great time, in fact earlier than I expected!

Rated 5 out of 5 stars

Affordable clothes of good quality and nice designs. The items have a twist which I love. Quick delivery and the clothes are just like shown in the pictures.

Rated 5 out of 5 stars

The dress was perfect in size and colors. And it arrivedd a week before scheduled time.

Rated 5 out of 5 stars

Very fast delivery. Quality of dress I bought is excellent.

Rated 5 out of 5 stars

Arrived quickly. My jumpsuit fits perfectly and the colour is lovely.

Rated 5 out of 5 stars

Really easy to order, excellent delivery service ( very quick) and delighted with my purchase, the quality is superb.

Rated 5 out of 5 stars

As expected and a fast delivery! I would shop here again.

Rated 5 out of 5 stars

All items were a perfect fit and absolutely gorgeous...! Can definitely recommend.

Rated 5 out of 5 stars

The clothes have good quality and delivery takes only a few days.

Rated 5 out of 5 stars

Super fast delivery! I am so impressed! And the dress was lovely ❤️

Rated 5 out of 5 stars

Love my outfit...great quality...delivered promptly

Rated 4 out of 5 stars

Item arrived very quickly and in good condition, was as pictured. Unfortunately by following the sizing chart on the website the item was way too big for me - the sizing chart is very inaccurate for t... See more

Rated 2 out of 5 stars

I live in Sweden and I am in shock that a Danish company can be so so bad in their costumer service. I return the expensive leather coat at 9 of december. Today is 13 of January and costumer servi... See more

Company replied

Rated 4 out of 5 stars

Lovely quality and speedy delivery but I found sizing definitely ran big- i needed to get the clothes altered which increased my overall spend.

Rated 2 out of 5 stars

Colour of item was completely different than the picture

Company replied


Company details

  1. Shopping & Fashion

About YAS Online Shop

Information provided by various external sources

Y.A.S – Your Apparel & Style – offers everything from everyday-wear, lingerie, weekend-wear, unique occasion-wear and athleisure - simply; bold styling pieces, the essential wardrobe classics and what you wear from studio to street. All items are developed from a passion for great tailoring, lavish fabrics, unique lines and shapes – always centered on shaping elegant silhouettes. The design approach is contemporary and our collections are feminine with a touch of edge and understated coolness.

If you would like to get in touch with our customer service, please go to:

y-a-s.com/contact


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 2 out of 5 stars

No refund, customer service needs an improvment

I live in Sweden and I am in shock that a Danish company can be so so bad in their costumer service. I return the expensive leather coat at 9 of december. Today is 13 of January and costumer service just reply with COPY PASTE message that refund takes 14 working days which already passed and which I already informed them about few times. I also asked for a help to track the order 3 different times without ANY HELP. You can not track your package to Poland by yourself.
I have proof of postage but not that this makes any difference. I will never ever purchase from this company again.
Edit 260219: I got help finally after around 6-7 emails to the company. My return parcel got lost but the company returned me my payment.
The sad side is that you need to beg for a help. This is not how you do a busseness. I lost an interest to order again which is pity, because they have a nice clothes.

January 13, 2026
Unprompted review
YAS Online Shop logo

Reply from YAS Online Shop

Hi Alma

We’re very sorry to hear about your experience, and we completely understand how frustrating this situation must have been.


If you have still not received your refund, or if you have any further questions or concerns, please don’t hesitate to reach out to us directly. Our team will be happy to review your case and assist you as quickly as possible.


Thank you for bringing this to our attention.

Customer Operations
Bestseller Online Stores

Rated 1 out of 5 stars

One of the items was missing

One of the items was missing. Apparently it was out of stock, but a notification of this would have been nice. I’m very satisfied with the other items I’ve bought.

January 6, 2026
YAS Online Shop logo

Reply from YAS Online Shop

Hi Rikke,


Thank you for sharing your feedback with us.


We’re sorry to hear that one of your items was missing from your order. We understand how disappointing it must have been not to receive a notification that it was out of stock, even though you were satisfied with your other items.


If you haven’t reached out to our customer service yet, we kindly ask you to contact us through the help center on our website so we can look into this for you. If you have already contacted us, please rest assured that your case is being reviewed and our team will get back to you as soon as possible.


We apologize for the inconvenience this has caused.


Best regards,

BESTSELLER online shops

Customer Operations

Rated 1 out of 5 stars

Stop spamming me

January 9, 2026
YAS Online Shop logo

Reply from YAS Online Shop

Hi Erik,


Thank you for your feedback.


We’re sorry to hear that you’re receiving unwanted communications. If you no longer wish to receive newsletters or marketing emails, you can unsubscribe at any time by using the unsubscribe link at the bottom of any newsletter.


If the messages continue after unsubscribing, our customer service team can assist you further via the help center on our website. Due to a high volume of inquiries, response times may be longer than usual, but if you have already reached out, please rest assured the team will get back to you.


We apologize for any inconvenience this may have caused.


Best regards,

BESTSELLER online shops
Customer Operations

Rated 5 out of 5 stars

Perfect 👌🏼

Perfect 👌🏼
I received my package quickly and the blazer I did order is identical to the description and the pictures on the site.

December 7, 2025
Rated 1 out of 5 stars

Leather jacket delivered and marked and no customer service

Leather jacket delivered and marked - You cannot communicate with a human being only a robot who cant help ! - Dreadful.

UPDATE !
Had a reply ( For PR purposes on trust pilot apologising and said a member of the team would reach out .. NOTHING ) - I have returned the item and have not been refunded for postage ,, but I cannot communicate with a human being .. dreadful company

November 21, 2025
YAS Online Shop logo

Reply from YAS Online Shop

Dear Melanie,

Thank you for taking the time to share your feedback, and we are very sorry for both the experience you had with your order and the delay in getting back to you. This is certainly not the level of service we aim to provide.

We also apologize for the late response. An agent from our customer service has now reviewed your case again and has sent you an update to help resolve the remaining issue. 

Thank you again for your patience, and for taking the time to share your feedback.

Kind regards,
BESTSELLER online shops
Customer Operations

Rated 5 out of 5 stars

I've only recently discovered this…

I've only recently discovered this brand. I am thrilled with the quality. I bought denim that are actually denim and I now have several pieces- dresses but mainly tops. I adore the fabrics, linings and love the designs. How they are achieving the price points is beyond me but I'm thrilled with my new discovery... YES, Y.A.S!

October 26, 2025
Rated 5 out of 5 stars

great to deal with

Very straight forward and great to deal with. 1st time buying from this site and I'd definitely recommend . Very quick delivery and the coat i bought is just perfect. I'm very happy 😊

October 19, 2025

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