yaantra Reviews 

1,061
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hiii I have ordered Samsung mobile with exchanging my Oneplus mobile. When the flipkart deliver boy check my oneplus mobile with Yaantra Application, it's not working. When he start... See more

Rated 1 out of 5 stars

I gave a device for screen replacement but they reported some other problem besides that, I approved the quotation given by them . I found when phone delivered after one day stopped working, When I as... See more

Company replied

Rated 5 out of 5 stars

Excellent doorstep service. Got my iPhone screen replaced. Phone got a new life. Very prompt and courteous response by them. Whole think from booking t he appointment and repair took 2 hours. Mo... See more

Company replied

Rated 1 out of 5 stars

Not at all satisfied. They don't care / don't lift phones to listen complaints/ feed back. Only prompt in collecting / giving back mobile that too with charges ( not free, as claims). Don't waste mone... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Yaantra is providing repairing, refurbished and unboxed mobile phone services with free pick and drop facilities. We repair Broken screen and water damaged


Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(1,061)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst Service at all

Worst Service at all! they will produce wrong information and wrong time frame for your mobile repairing and once you will submit your mobile to Yaantra, they will only increase delivery date.

Initially they promised me to repair my mobile on same day then they give me 1-2 days of time and then 2-3 days of Time and then now 4-5 days. Now these days mobile is an important assest for your personal and professional life. Even your important data store into your mobile so i must say your personal important data is not safe into Yaantra guys. Must say they are theif.

Here is my Request ID - 292909 so that you can better understand that I was your genuine customer but your team didn't provide me service as p[er commitment. Basically I got safe by big damage as I was returned my phone back.

May 20, 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly.

Rated 1 out of 5 stars

Very bad response from yantra team .

Very bad response from Yantra team .
When they have to collect Ur device they will immediately do this part ,but the time taken by them to repair Ur device and send it back to you this will take more than 10 days .A normal repair has to been on my device ,on suggestion of one of my friend I called Yantra and give them my device they collected the device on same day but remaining part is just disgusting .the staff totally denied any help ,they just talk to executive but didn't provide any numbers where to talk
In my case there r two concerns miss Savitha Jha and Varsha VK Bangalore division they totally ignored my all requests and denied any further assistance and even switch off their devices . this is eleventh day and I have not received my phone back they told me on 14 may Ur Device is out for delivery but I didn't know what is reason that I have not received any information about my device
Really disappointing and disgusting response from Ur side Yantra

May 18, 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly.

Rated 1 out of 5 stars

Fúk this yaantra service

Fúk this yaantra service! I gave my phone for repairing. Took them 7 days to repair. It wasn't that a big issue to repair too . I just used my phone 2 days after they repair my phone ! Now my phone is not working again! Thrash service!! Never trust this yaantra!! It's all búllsht..

May 15, 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly.

Rated 5 out of 5 stars

Excellent service during Covid19

During Covid you are providing the door step service, where the whole nation is house arrest and unable to go outside. Great guys....!!! These executive and engineer know what they’re doing and go the extra mile, in a friendly relaxed way. Not only the service experts are fast even the service price also best. My friend recommended me and I’m passing this on.
Thanks guys..

May 7, 2020
Unprompted review
yaantra logo

Reply from yaantra

Thank you for writing this review and 5 star ratings. It is delightful to hear such positive words and it’s always been a pleasure to serve our customers. Kindly be in touch so that we can serve you in future.

Rated 1 out of 5 stars

fraud company with fake positive reviews.

One of the worst companies ever. Being an ex employee I know how these guys operate. At least 95% of the 5 star reviews are from existing employees and fake IDs. Marketing team is hired to do visit review websites and write fake reviews. Then they are fired and the next set of people are hired...and the cycle continues. Employees are forced to work for longer than the hours mandated by the HRD and they are not paid for the extra hours too. With that kind of a work ethic imagine what they would be doing to the phones that come in for repair.

Edit: after 3 yrs of my original post:

Looking at the reviews I’m glad that the reality is coming out. Unethical company of the highest order.

April 20, 2020
Unprompted review
Rated 1 out of 5 stars

Don't use yantra you are just told that…

Don't use yantra you are just told that the first services are gonna be free and the additional damages Of the phone will be charged, but ultimately you don't get any thing done they are gonna charge you higher price for the damages which was not believable though so I denied and got back my phone which was firstly wrongly delivered again I told them abt the wrong phone and got my phone back and I got in a worst situation than before highly disappointed.... From yantra and not recommended.

March 6, 2020
Unprompted review
yaantra logo

Reply from yaantra


This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly

Rated 5 out of 5 stars

Everything was good.But i find price of…

Everything was good.But i find price of the screen on higher side.
Service by the executive parwinder was excellently

February 27, 2020
Unprompted review
yaantra logo

Reply from yaantra

Thank you for writing to us. Kindly be in touch so that we can serve you in future.

Rated 1 out of 5 stars

yaantra is a fraud company stay away from it.

10 days passed since i submitted my google nexus 7 2013 tablet for screen replacement. When i call them they never talk to me and put me on hold or transfer my calls to nothing. They never call me no one ia helping or telling me where my tablet is. I am forced to complain about them in police and file a consumer complaint in the court of law. Also for repairing charge of 2000 inr they demand 3600 inr so they are expensive as compared to the market. Dont use there services stay alert and stay away from yaantra.com

I went through many posts on internet stating how they change orignal parts of your phone and install fake parts. Stay away from this company.

February 27, 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly.

Rated 5 out of 5 stars

It was very good

It was very good. A person is very polite, good knowledge, overall experience was very good for me. I am very happy with his service.

February 19, 2020
Unprompted review
yaantra logo

Reply from yaantra

Thank you for writing to us. Kindly be in touch so that we can serve you in future.

Rated 5 out of 5 stars

I availed their mobile repair service

I availed their mobile repair service. Technician was Manoj. He was really an expert and did the repair in 15 min. Really happy with the service. Thanks

February 15, 2020
Unprompted review
yaantra logo

Reply from yaantra

Thank you for writing to us. Kindly be in touch so that we can serve you in future.

Rated 1 out of 5 stars

Just don't use this deceiving service if you care about your phone.

First of all don't ever use yantra services just don't use them. I gave my iPhone 6 for hardware. They pursued me for display replacement. They never told me which parts are they changing from hardware everyone was giving different answers and then the mobile arrived with so called new original display from Apple with 4 major scratches and infinite minor.The device was roughed up with additional dents and broken sides.
I called them for the same and they told me it's your fault for not checking your phone while taking the delivery.
Just don't use this deceiving service if you care about your phone.

February 13, 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly.

Rated 1 out of 5 stars

They cheat customers by deliberately…

They cheat customers by deliberately creating problems in customers devices and then demand money. The customer service is horrible especially zahira from the sales team and Prasad, manager in Hyderabad office. The CEO himself is least bothered as he didn't even respond to the email sent to him.

February 2, 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. We will reach you for the resolution.

Rated 1 out of 5 stars

Guys beware of this service

Hey Guys beware of this service. They mentioned that they use original parts but its the total local parts which they replace. I got my moto e5 plus screen replaced. after which i started feeling microphone issue. When i said that the as a part of screen replace ment engineer replaced the outer cabinet too which causes microphone to be disturbed, they say its not their fault and cut the call. after that they don't entertain the calls from me now. for a screen costing easily 1000-1500 rupees they charged 2400 rupees. so its complete fraud. Please go get the screen replaced from local shop at least you can have some body to catch if something happens to your phone.
Order Id : 281834

I mentioned the order ID still won't get contacted and no engineer has visited since I have raised the concern. Their support team will speak you like they will care about you but it's totally not the case.

I am still waiting on the 4th day for their call back.

January 28, 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. We will reach you for the resolution.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look