Unsafe yachts rental
We rented a boat in Kroatia via Yachtcharterfinder. When we arrived the boat has not the agreed equipment. After a call with Yachtcharterfinder they did not solve this for us. During the trip we found a lot of unsafe issues on the boat. When we checked out the rental company told me that i should send the claim for refund to the agency Yachtcharterfinder. The agency was emailing with the owner for months but still no solution and yachtchatterfinder stops this case and i have no refund.
Update: this agency will not solve our problem, their excuse is that the charter company in Croatia not refund. They are let us down and not solve out problems. Even the owner Karsten Knorr is not willing to help. This company is fraud an scam please do not book with them if you want a save en nice holiday.