Very good service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered and paid over 150Euro for a retroviseur that the website showed as being in stock. Four days later I received an email to say the part was indisponible and I would be sent a refund. Seven... See more
Canceled my order which was shown in stock with no message to say what or why. Also they sent only one small part from the order. which I can not use. The postage was over 13 euro for the full or... See more
Company replied
Tres bon site mais beacoup de pieces ne sont pas en stock et a chaque fois le delai d expedition est rallonge par rapport a cela.D autant plus que nous ne le savons pas avant de passer commande.Dommag... See more
Company details
Written by the company
0825422820
Contact info
7 rue des Alouettes, 94320, Thiais, France
- 0825422820
- contact@yakarouler.com
- www.yakarouler.com
Merci conforme à la description
January 15, 2020
Unprompted review
Reply from Yakarouler
Bonjour,
Tout d’abord, nous nous excusons si vous rencontrez des problèmes dans vos commandes.
Notre priorité actuelle est votre sécurité ainsi que celle de nos collaborateurs, nous avons donc adapté notre service aux événements qui agitent actuellement notre quotidien et travaillons à distance.
Notre service client analyse chacune de vos demandes en détail au moment même ou vous lisez ce message et nous devrions pouvoir revenir vers vous avec une réponse personnalisée dans les prochains jours.
Merci pour votre compréhension et prenez soin de vous.
Cordialement,
L'équipe Yakarouler
Service excellent
January 8, 2020
Unprompted review
excellent service
December 26, 2019
Unprompted review
Rapide nickel RAS
December 19, 2019
Unprompted review
Services impecable
December 19, 2019
Unprompted review
Piece correspondant à la description
December 9, 2019
Unprompted review
Reply from Yakarouler
Bonjour,
Nous tenons à vous remercier de votre avis et de votre confiance, sachez que toutes nos équipes se réjouissent de savoir que vous avez apprécié nos services.
Nous espérons vous revoir bientôt sur notre site ou en magasin car nous sommes toujours très heureux de la satisfaction des clients.
Cordialement
Paula Service Client
Yakarouler.com
Good service and communication.
December 4, 2019
Unprompted review
Service parfait
October 30, 2019
Unprompted review
Marchandise et transport corrects
October 30, 2019
Unprompted review
Super competent
October 30, 2019
Unprompted review
Perfect service but not original pieces
October 30, 2019
Unprompted review
Top service.
July 12, 2019
Unprompted review
Canceled my order which was shown in…
Canceled my order which was shown in stock with no message to say what or why. Also they sent only one small part from the order. which I can not use.
The postage was over 13 euro for the full order but sent the part worth only 1.58 euro and still charge full postage.
The full order was 98.00 euros plus the postage.
2 weeks later and I have no refund
I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. !!!!
May 23, 2019
Unprompted review
Reply from Yakarouler
Hy Sir,
We apologize for the inconvenience.
In fact, some parts are temporarily out of stocks , so we do the bump.
One more time, we are sorry for the inconvenience.
Your refund is made today.
Best regards
Anna, Customer service
Yakarouler.com
Excellent service de début à la fin…
Excellent service de début à la fin merci au top
May 2, 2019
Unprompted review
Recue la mauvaise piece alors que jai…
Recue la mauvaise piece alors que jai fourni ma carte grise du coup jai ete tres embeter car le garagiste avait demonter le kit de courroie de distribution
May 2, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.