Yandle & Sons Ltd Reviews 

678
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and highly competitive pricing available across a wide selection of specialized woodworking tools. People consistently note the helpful staff support, smooth communication channels, and the truly dependable quality of the merchandise they purchase. However, some people mentioned minor drawbacks regarding occasional packaging issues or higher than expected postage costs. Reviewers noted that a few shipments arrived with substandard wrapping or minor accessory flaws that required personal adjustments upon delivery. Despite these occasional inconveniences, buyers remain extremely satisfied with their overall purchasing journey and trustworthy service.

What people talk about most

Product

Consumers find the product to be of exceptional quality, offering clean, accurate, and stable performance for... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the merchandise and... See more

Delivery service

People report positive experiences with delivery service, highlighting that items typically arrive very... See more

Service

Reviewers mention positive feedback about service, highlighting efficient communication, helpful staff, and... See more

Price

Users describe positive interactions with price, highlighting that merchandise is very competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed advice on selection of a chuck for my Record Power lathe as I was new to this hobby. Gent on the phone couldn’t have been more helpful with advice and recommendations. Wish I was nearer rather... See more

Rated 5 out of 5 stars

I ordered a new tyre for my Sabre 350 bandsaw (drive wheel). Really good communication about despatch and it's a genuine R Power item. Price was competitive. The bandsaw is now running like new. I... See more

Company replied

Rated 5 out of 5 stars

Bought 12 inch Charnwood Bandsaw for home use. Excellent quality bandsaw from British company, set up was perfect, dead straight cut. Good price. Great delivery down our small Close not easy at a... See more

Rated 5 out of 5 stars

Simple easy ordering. Delivery was a problem but that's not Yandles fault. That was down to the courier, who didn't get 5 stars. However communication with Yandles is excellent. Once pension pennies h... See more

Company replied


Company details

  1. Tool Store

Written by the company

Yandle and Sons is nestled in the village of Martock, nr Yeovil in the county of Somerset. Serving the local community for over 150 years, the business has rapidly expanded to now serve a nationwide consumer base. Yandles Woodworking Centre is one of the largest shops of its type in the Country, supplying everything for the woodworker from machinery, hand & power tools to hundreds of accessories & of course the one thing that all woodworkers require – Timber! It is no wonder that this unique venue attracts visitors from all over Europe who come to browse through the extensive displays from many leading manufactures. The Company believes in giving customers a choice and its range of products is second to none.


Contact info

4.8

Excellent

TrustScore 5 out of 5

678 reviews

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No recent history of asking for reviews

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4.8

All reviews

(678)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Record Sabre 300

I purchased a Record Sabre 300 from Yandle's. I am extremely happy with the bandsaw it was well worth the money. It has all the requirements I was looking for when comparing bandsaws. You can change the blade easily without taking of the fence rail. The blade tension can be slackened or tensioned easily by moving a lever. The blade guides are a breeze to adjust no tools required and easy to see the bottom guides. The deal from Yandel's sweetened the pot, I ended up with 5 blades and a base cabinet all in the price which was reduced as well. The delivery took only a few days and communication was good.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Good communication, fast delivery, item well packaged and as described
Great service,all round, thank you

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

The staff in the store couldn't have…

The staff in the store couldn't have been more helpful and happy to give good advice.
I ordered the chuck online and was pleased how quickly it was dealt with, I will definitely use Yandles in future. The chuck is so well made very impressive.

July 24, 2025
Unprompted review
Rated 3 out of 5 stars

second look

the web site is easy to use and orders are delivered in a reasonable timescale but i am disapointed in the quality of the wooden slats as there are a a number of chips out of the edges

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great value and lovely quality…

Great value and lovely quality bench-slats, correct size and number, prompt delivery. Felt I was dealing with real, actual people who know what they're talking about when I had a query about my order.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality and Service

1st time using Yandles so left it a while before reviewing. The Razortip SL1 is an absolute powerhouse in Pyrography. I purchased that and some tips and everything has more than met my expectations. Delivery and email support was first class and I've already emailed in connection to placing a further order. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Ten stars from me.

June 16, 2025
Unprompted review
Rated 4 out of 5 stars

It’s great visiting Yandel’s except the cafe

It’s great visiting Yandel’s. There’s plenty of parking and the tool shop is a wood turner’s paradise. The craft and gift shop has lots to offer and is great for unusual gifts. But give the cafe a wide berth. The staff are pleasant but the service is slow, the food is mediocre and the coffee is awful. They’re either very mean with the amount of coffee they use or they use cheap and poor quality coffee. There must be better places to eat in Martock.

July 2, 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for taking the time to leave us a review, we really appreciate your kind words about the Tool Shop & Gift Shop.
We're genuinely sorry to hear that your experience in the café didn't meet your expectations. We always want our customers to enjoy both the food and service, so it’s disappointing to hear we fell short for you. If you'd brought it to our attention at the time, we would have done our best to make things right.
Regarding the coffee — we use Puro, which is a Fairtrade brand that also supports rainforest preservation projects in the coffee-growing regions. We chose it for its ethical sourcing as well as its quality, though of course, we understand that taste can be very personal. We typically serve a single shot as standard, so it’s possible the strength wasn’t quite to your liking.
As for the pace of service, we aim to provide freshly prepared food, which can sometimes take a little longer, especially during busy periods. We’re always looking at ways to improve, and your feedback will help us with that.
Thanks again for your comments, we hope you’ll consider giving the café another try in the future.

Rated 2 out of 5 stars

CamVac Large Extractor CVG386 - review :-(

Yandles themselves were excellent to buy from. Communication was good, the product arrived promptly and well-packaged.
If my wife knew that I'd spent the fat end of £800 on a vacuum she'd go ballistic. Especially when, if I'm honest, I'm not very happy with it. The suction power when 2 or 3 motors are running is incredible. However - the dust which escapes from the 3 ports on top of the machine goes straight into the on/off switches and stops them working. One motor continues to work reasonably reliably (though not completely reliably), the second motor takes some fiddling with the switch to get it to work at all (25% of the time I just give up with it) and the third motor just never works - the light in the switch lights up (well - glimmers) but the motor doesn't kick in. It's not possible to take the switch units off to clean them without drilling out some rivets. It would probably have worked OK if I had spent another £100+ on three 2-1/2" hoses to remove the residual dust away from the top of the machine, but without them, it's very poor. If it is British -made, it should be better thought-out and for the price should be much more reliable.

July 1, 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Hi Tim,
Thank you for your feedback and for your kind words about our service and delivery. I’m really sorry to hear that you’re not satisfied with the performance of your CamVac.
From what you’ve described, it sounds like there may be a setup issue, particularly with how the filters or extraction hoses are configured. If dust is escaping from the top ports, this typically indicates the filters may not be fitted or fitted & sealed correctly, which would also explain the effect on the switches and motor performance.
This isn’t something we see often with CamVac units, and it does sound like it can be resolved. I'd really like to put you in touch with a member of our technical team who can walk through the setup with you and help ensure the unit runs as it should. We want you to get the performance you expected — especially from a machine at this price point.
Unfortunately, I haven’t been able to reach you via Trustpilot's request for more information, furthermore, I cannot find your order on our system to contact you directly, so if you could contact me directly, I’d be more than happy to help & get your machine set-up & working. Please send an email to sales@yandles.co.uk and mark for the attention on Adam – I will be more than happy to assist you and get you set up.
Kind regards,
Adam

Rated 5 out of 5 stars

Excellent price and product!

Excellent communication from start to finish, great quality product and good value for money. My garden furniture looks brand new!

June 13, 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for 5* and for your kind words :)

Rated 5 out of 5 stars

I have just completed a half day course…

I have just completed a half day course at Yandles on the SKEW Chisel with Paul Ridler (RPT).
Like many I have always been hesitant when using the skew as it is an unforgiving tool; however Paul is an excellent and patient teacher who gives you the confidence to persevere and continue to practice. I have dealt with Yandles for many years making many purchases along the way including their in house courses I will continue to do so, the people are superb, range of products is vast and customer service is excellent.

June 24, 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for 5* and for your kind words :)

Rated 5 out of 5 stars

Happy customer

I was pleased with the item I ordered, and it arrived quickly. There was enough information on the website that I was able to get the right item first time. No fuss, no hassle, just quick, uncomplicated service.

June 17, 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for 5* and for your kind words :)

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