Yandle & Sons Ltd Reviews 

678
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and highly competitive pricing available across a wide selection of specialized woodworking tools. People consistently note the helpful staff support, smooth communication channels, and the truly dependable quality of the merchandise they purchase. However, some people mentioned minor drawbacks regarding occasional packaging issues or higher than expected postage costs. Reviewers noted that a few shipments arrived with substandard wrapping or minor accessory flaws that required personal adjustments upon delivery. Despite these occasional inconveniences, buyers remain extremely satisfied with their overall purchasing journey and trustworthy service.

What people talk about most

Product

Consumers find the product to be of exceptional quality, offering clean, accurate, and stable performance for... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the merchandise and... See more

Delivery service

People report positive experiences with delivery service, highlighting that items typically arrive very... See more

Service

Reviewers mention positive feedback about service, highlighting efficient communication, helpful staff, and... See more

Price

Users describe positive interactions with price, highlighting that merchandise is very competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed advice on selection of a chuck for my Record Power lathe as I was new to this hobby. Gent on the phone couldn’t have been more helpful with advice and recommendations. Wish I was nearer rather... See more

Rated 5 out of 5 stars

I ordered a new tyre for my Sabre 350 bandsaw (drive wheel). Really good communication about despatch and it's a genuine R Power item. Price was competitive. The bandsaw is now running like new. I... See more

Company replied

Rated 5 out of 5 stars

Bought 12 inch Charnwood Bandsaw for home use. Excellent quality bandsaw from British company, set up was perfect, dead straight cut. Good price. Great delivery down our small Close not easy at a... See more

Rated 5 out of 5 stars

Simple easy ordering. Delivery was a problem but that's not Yandles fault. That was down to the courier, who didn't get 5 stars. However communication with Yandles is excellent. Once pension pennies h... See more

Company replied


Company details

  1. Tool Store

Written by the company

Yandle and Sons is nestled in the village of Martock, nr Yeovil in the county of Somerset. Serving the local community for over 150 years, the business has rapidly expanded to now serve a nationwide consumer base. Yandles Woodworking Centre is one of the largest shops of its type in the Country, supplying everything for the woodworker from machinery, hand & power tools to hundreds of accessories & of course the one thing that all woodworkers require – Timber! It is no wonder that this unique venue attracts visitors from all over Europe who come to browse through the extensive displays from many leading manufactures. The Company believes in giving customers a choice and its range of products is second to none.


Contact info

4.8

Excellent

TrustScore 5 out of 5

678 reviews

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No recent history of asking for reviews

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4.8

All reviews

(678)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Good communication throughout

Good communication throughout. I got good service from Yandles. I bought two t track flip stops. They are of good quality, perfect for what I want them for at a competitive price.

November 29, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

I received my item very promptly, when I opened up the parcel my item was damaged, the packaging was perfect, so I believe it was a manufacturing fault. I contacted Yandle by email and received a reply very quickly. They informed me that the manufacturer would supply me with a replacement, which arrived the next working day. I would like to thank Sam Wilson who dealt with my issue, I was very impressed with his prompt response and customer service.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted the company about a jet…

I contacted the company about a jet drum sander. After discussing the merits of different brands I decided to order. Did this Monday morning and received a palleted delivery on Thursday morning. Whilst I have assembled he unit I have not yet had the opportunity to use it.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Oak slats for an old bench …

Oak slats for an old bench these are perfect. All the hard work is done for me really reasonable price and excellent quality. Ordered online on a saturday and My order was ready for collection Monday great service.

October 25, 2025
Unprompted review
Rated 3 out of 5 stars

Poor customer service

The items I purchased a 150mm skeleton clock was very good quality and I was very pleased with them,
But unfortunately when I received my order they had only sent 2 instead of the 3 I had ordered I did phone straight away and was told they would send the missing item out straight away after waiting 10 days still no delivery and was told it was lost by Royal Mail and they were now out of stock so I received my refunded today and noticed they were back in stock at a higher price very disappointing customer service and I feel very generous giving 3 stars

November 11, 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

We’re very sorry to hear about your experience and completely understand your disappointment. We did our best to resolve the issue as quickly as possible and sent a replacement right away. Unfortunately, that parcel went missing with Royal Mail — something that was just as frustrating for us as it was for you. We have provided tracking details and requested Royal Mail to trace the missing item in hopes it still turns up, whilst already providing a refund for the missing item.
At the time, the 150mm skeleton clocks were the last in stock, and we have not yet received any further deliveries. While the next batch may arrive at a higher cost, we would be happy to offer you a replacement at the original price as a gesture of goodwill once our new stock arrives.
If you’d like us to hold your details and contact you once the clocks are back in stock, please reach out directly at sales@yandles.co.uk
Kind regards, Adam

Rated 5 out of 5 stars

Great service…

Earlier this year I wanted a tool rest for my Record Power lathe but it was out of stock at Yandles. There was an option to be emailed when stock arrived which I registered for. As promised the email arrived last week so I ordered the product and it was delivered in 2 days. Great service at a great price. That’s why I use Yandles.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, product and price

Bought a Clifton No. 5 Bench Plane (Jack Plane) from Yandle & Sons Ltd. It was well-priced and delivered very efficiently. It’s a fantastic quality Sheffield-made tool and a thing of beauty. It does exactly what I need it for and, once properly set up, it does it effortlessly. I’m absolutely delighted.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic value

Was considering buying a pocket hole jig and when this one was on special offer it was too good to refuse. A great way to 'dip a toe' into the world of pocket hole joinery, it appears to me well made with everything you need to get started.

November 1, 2025
Unprompted review

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