yapily.com Reviews 8

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

8 reviews

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Rated 1 out of 5 stars

As a Dutch resident

As a Dutch resident, I am alarmed and outraged by Yapily’s active role in enabling payments to unlicensed offshore casinos that are explicitly illegal under Dutch KSA regulations.
During attempted deposits at banned operators such as Winning.io and similar sites, I repeatedly encountered “Powered by Yapily” payment flows. These transactions are routed via Contiant (paywith.contiant.com) and ultimately authorized through Yapily Connect UAB to Dutch banks such as Revolut and ING. This is not incidental or accidental use — Yapily’s infrastructure is the core payment backbone enabling these illegal gambling transactions to scale, with reports indicating that over 95% of the volume originates from the Netherlands.
Yapily publicly advertises a zero-tolerance policy toward unlicensed gambling and other high-risk verticals. In reality, those statements ring hollow. Yapily either knowingly partners with intermediaries like Contiant — entities that exist solely to funnel Dutch players to illegal iGaming operators — or demonstrates a severe and unacceptable failure of due diligence, transaction monitoring, and partner oversight. Either scenario is damning.
By allowing its regulated open-banking rails to be used this way, Yapily is effectively facilitating the settlement of illegal gambling debts in restricted markets, bypassing Dutch consumer protections, AML safeguards, and KSA enforcement mechanisms. This is not a gray area. These casinos are explicitly banned in the Netherlands for well-documented reasons, including addiction risks, lack of player protections, and absence of regulatory oversight.
This goes far beyond poor compliance hygiene. It is the systematic enabling of illegal activity through a “borrowed” European license, while hiding behind intermediaries to maintain plausible deniability. Regulators — including the Bank of Lithuania and De Nederlandsche Bank (DNB) — should investigate Yapily’s conduct and partner relationships urgently.
Consumers and businesses who value compliance, ethics, and regulatory integrity should think very carefully before trusting Yapily. Their public commitments mean little if their infrastructure continues to power illegal gambling at scale.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

No Response to Refund Request for Unauthorised Transaction

I submitted a formal complaint requesting a refund for a payment made via Yapily to an unlicensed casino. Despite multiple attempts to obtain a response, I have received no reply or acknowledgment from their support team. Just automated responses promising response within 15 business days.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

They do not respond to complaints - i asked them for a refund of payment i made through yapily to an unlicensed casino, they never got back to me.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing experience

Disappointing experience. I contacted Yapily’s complaints department regarding a deposit that was processed through their service to an online casino that was later identified as operating illegally. After discovering this, I requested assistance and a possible refund.

I received an automated acknowledgment stating that my complaint had been registered and that I would receive a response within 15 working days. That timeframe has now passed, and I have not received any further communication or update on the status of the complaint.

As the matter remained unresolved after the stated response period, I escalated the issue to the relevant regulator.

Based on my experience, communication and complaint handling needs to be improved. I would recommend that potential users avoid using this service in due the illicit nature of facilitating deposits to illegal casinos.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Processing to illegally operated casinos

Disappointing experience.

I contacted the company regarding a deposit I made through their service to an online casino that is not licensed in my jurisdiction and requested a refund. I received an automated acknowledgement stating they would respond within a specified timeframe, but no follow-up was ever provided.

Due to the lack of response, I escalated the matter to the relevant regulator. Overall, the customer support experience was poor and unresponsive. - AVOID

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

10/10. fast support, great service, reliable connections!

September 1, 2025
Unprompted review

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