Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you... See more
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4 Maises Way, DE55 2DS, Alfreton, United Kingdom
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Moved from our old useless supplier to Yappl, super easy. Emma & Helen both very friendly and helpful. Just added another couple of lines and once again couldn't do enough to help, especially with current stock issues! Very happy, would 100% recommend! Thank you both
Great work and service from Jake, clear and fast, we hope it will always be as good service as it has been until now.
We contacted Yappl regarding getting a couple of business handsets, and after a little bit of hassle due to holidays and homeworking, our case was picked up by Helen instead of the normal person for our order size.
This was the best thing that could have happened to us. She is incredibly prompt, helpful and has been a joy to work with so far, and I have no doubt will solve any issues we may have (if we even have any)
Fantastic service from Nicola and all of the team for over five years. Great for business customers.
Such a lovely team of people who are really helpful and go out of their way to make the move as easy and smooth as possible. Thank you
Helen made the whole process easy and painless, kept us updated all the way through. Would highly recommend to anyone.
Don't often leave reviews. However, I want to thank Emma & Lindsey for their fantastic service. I needed to bring my consumer account from Phones.co.uk to Yappl (all part of A1 Telecomes, which I have been with for years). They made the transfer seamless and speedy delivery of our new business phone on EE for Ubie Ltd.
Cheaper and better service than going direct. Highly impressed.
I switched to Yappl from another provider and was kept well informed along the way and the switch over was seemless. A great service and a price that beats my old provided
Yappl phone systems are very easy to use, good quality and the service from their support team is really good.
If you need a new phone provider, try them - you won't be disappointed!
Sue Hunter
Braunton Travel
What a fab experience! I called to enquire about having an extra phone sent out for our business and spoke with Robyn who has been extremely helpful with the questions and queries I have had. Robyn's attention to detail and prompt responses were second to none and she is an asset to the team. I would highly recommend.
I was introduced to Helen via the live chat function on Yappl's website who from the get go offered unconditional support for my phone upgrade. I had chosen a deal (where she helped me complete the application), and then contacted me a few days later to let me know of a similar priced deal for a different model phone. She also offerred to help sort out the numbers on our account to make sure none was old, as well as the renewal dates. She did not have to do this at all but it was really appreciated. All I can say is GO HELEN!! The deals provided by Yappl are second to none (not quite sure why its significantly cheaper - but I won't ask!) A* service from start to finish.
Outstanding service l have received for my small business l had totally lost faith in so many utility companies it's now been restored by this amazingly great bunch of guys always there to listen respond very fast so so helpful.
Been dealing with them for few months setting various things up
Robyn Joshua jake Adam Jack sorry if missed anyone out u all been great 👍
Yappl have been excellent to deal with. Emma in particular is outstanding! Nothing is too much trouble for her, she is super efficient and also hilarious. She explains everything thoroughly and is an absolute diamond! I have also dealt with Asif who is a credit to the company and sorted out our business landline quickly. Highly recommend!
Amazing Service, Very helpful, efficient and informed team. Good advice, clear clear communications and quick turnaround with both quotes and delivery.
Adam and Jake was very helpful throughout.
Excellent all round service from Jake @ Yappl. Personable, punctual, polite and patient - not possible to fault him at all. If the rest of the customer experience is even half as good I'll be very happy.
Fantastic service from Yappl. This was my first time using them and it's been an absolute pleasure of an experience. Helen has been incredibly helpful with her swift responses. I would highly recommend and I will definitely be using them again in the future. Thank you!
Helen and the team were very helpful and would recommend any business using them. Thanks again Yappl great service!
Fantastic service - really hassle free. Have moved all our business phone accounts over to A1. So much easier than trying to contact O2 or EE. Very helpful, easy and clear explanations, no jargon.
Extremely quick email responses as well! Would not hesitate to recommend to all! Thank you to all the team at A1comms/yappl :)
Simple , helpful and ideal for small businesses . The only reason I’m leaving is we’ve built our own platform and I’m moving my number to ours . Great job .
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